Konica Minolta KN-303, Руководство по обслуживанию

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3-8 KN-303 Network Interface Card
Chapter 3 Troubleshooting
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Printer Server/File Server/Printer Checklist
Check the following to see if:
• If the KN-303 Print server cannot log in to the file server, or if it is not available to process jobs from
the file server, please check the followings.
• Check to see whether the KN-303 Print server is configured to the file server. Set to it by using
PCONSOLE or NWADMIN if necessary.
• The password assigned to the KN-303 Print server through PCONSOLE or NWADMIN matches
the password assigned through MAP. Use MAP to update the password stored in the network KN-
303’s memory.
• The print job is in the print queue and waiting to be printed. Use PCONSOLE or NWADMIN to
check if the print jobs are being sent to the printer.
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Workstation to KN-303 Print server Connection Checklist
To make sure the workstation is communicating with the KN-303 Print server, check the following:
• Print a file from the workstation and make sure the print job gets to the print queue using PCONSOLE
or NWADMIN. If the print job does get to the queue, the problem is not with the workstation/print
server connection.
• Use CAPTURE to send data to the printer from a workstation software application. See your NetWare
print server manual for information.
• Make sure another printer is not taking the print jobs from the queues before the KN-303 Print
server can service the job. To do this, disable the other printer until you can verify the KN-303 Print
server-connected printer setup.
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KN-303 Loses Its File Server Connection
If the KN-303 loses its connection to the file server, it can take approximately 5 to 10 minutes to
reconnect. If the connection is not made after a reasonable amount of time, check the error condi-
tions to troubleshoot the problem.
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Unable to Print from a Different Context
The KN-303 does not support printing from a context different from the context you are installed
upon. If you want to do this, you must create an alias queue. See your NetWare Manual for more
information.