Konica Minolta KN-303, Руководство по обслуживанию

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3-6 KN-303 Network Interface Card
Chapter 3 Troubleshooting
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Troubleshooting Network Hardware Connections
• For 100BaseT or 10BaseT, check that the network connector is plugged into the RJ connector on
the KN-303.
• Try another cable to make sure you do not have a bad cable.
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Troubleshooting MAP Problems
If the MAP cannot detect a target KN-303, check the following:
• Are the network settings on the KN-303 correctly made?
• Did you correctly run the MAP settings?
• Are the protocol used by the computer on which the MAP to run correctly set up?
• Are the Web Browser used by the computer on which the MAP to run correctly set up?
• If nothing irregular is found, turn off the main power supply of the copier, then turn it back on, wait
about 5 minutes and try running the MAP again.
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Troubleshooting NetWare Protocol
It is recommended you use MAP to get the NetWare setup and parameter values. If you have not
resolved the problem after running MAP, go through the checklists in this section.
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NetWare Checklist
• Is the print server name entered correctly? The factor-default name is KON_serial number. The
serial number is located on the card.
• Did you assign print queues to the printer? It is recommended you assign each print queue to
only one KN-303 Print server-connected printer. If print queues are assigned to other network
printers, the print jobs may be going to another network printer.
• Did you set up the printer to the type Remote Other /Unknown?
• If the PCONSOLE or NWADMIN settings are correct, the connection between the printer and
network may have been broken. Turn the printer off and, using PCONSOLE or NWADMIN, wait for
the status message Not Connected. Turn the printer on and the status should change to Waiting
for Job.