SYMPTOMS
PROBABLE CAUSE
CORRECTIVE ACTION
Poor Flush
A. Water level too low or high.
A. Adjust tank water level screw.
B. Supply not fully open.
B. Fully open supply stop.
C. Trapway or rim holes are clogged.
C. Unclog trapway/clean rim holes.
D. Soil pipe is clooged.
D. Clear obstruction fro soil pipe.
Valve does not shut off.
A. Water pressure is over 125 psi.
A. Install pressure regulator to re-
duce pressure.
B. Contamiination in seat or seat washer.
B. Clean seat washer.
C. Worn set or seat washer.
C. Clean seat/seat washer or re
place seat.
D. Foreign matter on plunger.
D. Clean or replace plunger.
E. Plunger in cap is corroded.
E. Replace cap.
F. Water leaking past float assembly on
F. Replace float assembly on flush
flush valve.
valve.
Toilet leaves odor.
A. Toilet is dirty.
A. Clean rim holes, bowl, and trap
way with disinfecting bowl clean
er.
B. Crack in bowl allows sewer gas
B. Replace bowl or toilet.
into room.
C. Low water level due to refill tube being
C . Insert refill tube into overflow.
out of overflow tube.
Clean and straighten tube.
Toilet overflows.
A. Toilet is clogged
A. Use plunger to unclog.
Toilet is noisy.
A. Plunger needs lubrication.
A. Lubricate plunger with silicone
lube.
B. Plunger needs replacing.
B. Replace plunger.
TROUBLESHOOTING CHART
