Correcting Problems
4–6
January 1998
Symptom
Possible solution(s)
Multicolored spots appear
on prints.
Clean the printer and the area
around it.
Move printer away from
ventilation ducts or open doors.
Printer initializes, but does not
enter the READY state.
Disconnect and reconnect the
interface cable to the printer.
Restart the printer. If the
problem persists, service
is required.
Paper will not feed.
Look at the paper and
remove any from the stack
that have irregularities.
Reduce the size of the stack of
paper in the paper tray.
Make sure that the blue stiffener
sheet is at the bottom of the
paper tray.