The buttons do not work
The body of the kneader
is hot when touched
The kneader is not moving
on through the processes
Is the kneader in manual mode?
>>>
If you switch to automatic mode, the kneader will not stop until
all the processes are complete.
“E1” is displayed
on the screen
Is the plug unplugged from the outlet?
Is the power switch off?
>>>
Insert the plug into the outlet and turn on the power switch.
Is the plug unplugged from the outlet?
Is the power switch off?
>>>
Insert the plug into the outlet and turn on the power switch.
Nothing is displayed
on the screen
Please check the following before making a repair request.
Problem
Things to Check
If the kneader does not improve despite following the above table, please consult with our Support Desk.
When making an inquiry, we may ask for the stock number, serial number and the details displayed on the
operation unit, so please check these in advance.
Stock number: This is listed on the operation unit and the cover of this User’s Manual
Serial number: This is listed on the label on the bottom of the body of the kneader
Operation unit display: When there is a display on the operation unit
The kneader is not rotating
Is the pot out of place?
>>>
Please turn the pot in the “LOCK” direction until it stops at
“kneading.”
Has the pot cover been attached?
>>>
Please attach the pot cover to the pot.
“E2” is displayed
on the screen
“E4” is displayed
on the screen
is displayed
on the screen
There is a motor abnormality.
>>>
If this reappears when you turn the power off and then on again,
please make a repair request to our Support Desk.
There is a pot temperature sensor abnormality.
>>>
Please make a repair request to our Support Desk.
There is a button abnormality.
>>>
Please make a repair request to our Support Desk.
The cumulative operation time has exceeded 2,000 hours.
>>>
Please make a maintenance request to our Support Desk.
Is this directly after use?
>>>
The body of the kneader becomes warm during and directly
after use. However, if there is smoke or an abnormal smell,
stop operations immediately, unplug the plug and consult with
our Support Desk.
Troubleshooting
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