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AZURA® Valve Unifier VU 4.1 Instructions V6855
9. Troubleshooting
9.1
LAN
Follow the steps below, in case no connection between the computer and
the devices can be established. Check after each step if the problem is
solved. If the problem cannot be located, call the Technical Support.
1.
Check the status of the LAN connection in the Windows task bar:
Connected
Connection not established
If no connection has been established, check the following:
Is the router switched on?
Is the patch cable connected correctly to the router and the
computer?
2.
Check the router settings:
Is the router set to DCHP server?
Is the IP address range sufficient for all the connected devices?
3.
Check all connections:
Are the patch cable connected to the LAN ports and not the WAN
port?
Are all cable connections between devices and router correct?
Are the cables plugged in tightly?
4.
If the router is integrated into a company network, pull out the patch
cable from the WAN port.
Can the devices communicate with the computer, even though the
router is disconnected from the company network?
5.
Turn off all devices, router, and computer. Firstly, switch on the router
and wait until its self-test is finished. Secondly, switch on the devices
and the computer.
Has this been successful?
6.
Replace the patch cable to the device with which no connection
could be established.
Has this been successful?
7.
Make sure that the IP port of the device matches the port in the
chromato graphy software.
