www.klever-mobility.com
www.klever-mobility.com
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E-Bike Care
9. FAQ’s
How far can I travel with one battery charge?
This depends on the outside temperature, the topography of
the terrain, the technical condition and total weight of the
E-bike. Tyres with low air pressure or high weight or riding
in hilly terrain, reduce the range (see section 5.5.2. Battery
range).
Battery
Range
570 Wh
40 – 125 km.
850 Wh
75 – 165 km.
This is a guesstimated indication of the range you may expect
under similar conditions:
• Outside temperature 12 – 30°C.
• Flat and slightly hilly terrain.
• Total system weight between 95 – 105 kg. (cyclist’s weight
70 – 80).
• Little to no wind.
Must the battery be empty before I can charge it?
No, you can charge the battery at any time, even if it is only
partially discharged.
How can I protect my Klever E-bike from theft?
Your E-bike comes with starter and motor immobiliser. This
electronic lock is combined with an acoustic alarm system, to
be activated with the E-KEY and Lock-button on the display.
The battery can only be removed from the frame by unlocking
the battery lock with the key. We recommend to also use a
high quality, robust chain lock in order to lock your E-bike to
the solid fi xtures.
Can I ride my E-bike in wintertime?
In general, there is no problem whatsoever to ride your
E-bike at low temperatures. Store your battery in a warm
place before you start your journey. Keep In mind that in
wintertime at low outdoor temperatures the range may
decrease by 30%.
E-Bike Care
Can I transport my E-bike via air?
Because E-bike battery packs are being classifi ed as IATA
Dangerous Goods for transport via air, many airlines refuse
to transport the battery. In individual cases you may want to
ask your airline, under which conditions and costs transport
may be possible.
Do I need a liability insurance and do I need to wear a
helmet?
No, you do not need an insurance. Because the electric
support will be stopped at 25 km/h, this Klever 25 km/h E-bike
is classified as an EPAC, an Electric Pedal Assisted Cycle.
Therefore, it is considered as a regular bicycle and requires
neither insurance nor wearing a helmet. However, we do
recommend that you use a helmet for your own safety.
What to do with a defective battery pack?
Defective batteries do not belong in household waste
and must be disposed of properly. It is best to take it to an
authorised Klever dealer.
How many times can I charge my battery?
We guarantee that the battery after 700 full charge cycles
or two years after the date of purchase still has 60% of its
original capacity. Of course, you can charge the battery more
often or use longer than two years. Because of the natural
aging process over time the battery loses more and more
capacity though. Moreover, in case you register your Klever
battery on our website (www.klever-mobility.com), Klever
extends the warranty term for the battery from 2 to 3 years.
Within this term we guarantee that your battery still has 50%
of its original capacity after 500 charging cycles. See chapter
12. Warranty too.
Does the warranty void, in case I do not stick to the
recommended time intervals for inspections?
No, the warranty does not void. We recommend, however, for
the vehicle’s service life and for your own safety to carry out
all recommended inspections.
Can I charge the battery with another charger?
No, the battery may only be charged with the dedicated,
supplied Klever charger or other Klever chargers.
