Keysight N7040A, Руководство пользователя

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N7040A/1A/2A Rogowski AC Current Probes
User Guide
5 Returning the Probe for Repair
or Service
If the probe is found to be defective, it is recommended to send it to a Keysight authorized service
center for all repair and service needs.
If the probe is under warranty, normal warranty services apply. If the probe is not under warranty,
repair costs will be applied.
Perform the following steps before shipping the probe back to Keysight Technologies for repair /
service.
1 Contact your nearest Keysight sales office for any additional details.
2 Write the following information on a tag and attach it to the malfunctioning equipment.
• Name and address of owner
• Product model number (for example, N7040A)
• Product Serial Number (for example, MYXXXXXXXX)
• Description of failure or service required
3 Protect the probe by wrapping in plastic or heavy paper. Use original packaging or comparable.
4 Pack the probe in the original carrying case or if not available, use bubble wrap or packing
peanuts.
5 Place securely in sealed shipping container and mark container as "FRAGILE".
If any correspondence is required, refer to the product by serial number and model number.
Contacting Keysight Technologies
For technical assistance, contact your local Keysight Call Center.
• In the Americas, call 1 (800) 829-4444
• In other regions, visit
http://www.keysight.com/find/assist
Before returning an instrument for service, you must first call the Call Center.
WARNING
Do not install substitute parts or perform any unauthorized modification to
the instrument.
Only Keysight service centers should perform repair/maintenance on the
equipment.
Only Keysight approved accessories should be used.