49
12. Warranty
1. In the case that a KESSEL product is de-
fective, KESSEL has the option of repai-
ring or replacing the product. If the pro-
duct remains defective after the second
attempt to repair or replace the product or
it is economically unfeasible to repair or
replace the product, the customer has the
right to cancel the order / contract or re-
duce payment accordingly. KESSEL
must be notified immediately in writing of
defects in a product. In the case that the
defect is not visible or difficult to detect,
KESSEL must be notified immediately in
writing of the defect as soon as it is di-
scovered. If the product is repaired or re-
placed, the newly repaired or replaced
product shall receive a new warranty
identical to that which the original (defec-
tive) product was granted. The term de-
fective product refers only to the product
or part needing repair or replacement and
not necessarily to the entire product or
unit. KESSEL products are warranted for
a period of 24 month. This warranty pe-
riod begins on the day the product is ship-
ped form KESSEL to its customer. The
warranty only applies to newly manufac-
tured products. Additional information
can be found in section 377 of the HGB.
In addition to the standard warranty, KES-
SEL offers an additional 20 year warranty
on the polymer bodies of class I / II fuel
separators, grease separators, inspec-
tion chambers, wastewater treatment sy-
stems and rainwater storage tanks. This
additional warranty applies to the waterti-
ghtness, usability and structural sound-
ness of the product.
A requirement of this additional warranty
is that the product is properly installed
and operated in accordance with the valid
installation and user's manual as well as
the corresponding norms / regulations.
2. Wear and tear on a product will not be
considered a defect. Problems with pro-
ducts resulting from improper installation,
handling or maintenance will also be con-
sidered a defect.
Note:
Only the manufacturer may open
sealed components or screw connections.
Otherwise, the warranty may become null
and void
01.06.2010
11. Service and maintenance
11.1 Service
The backwater valve must be inspected
by the operator or his representative once
a month.
The following jobs must be performed:
1.) Press the test key to check the function
of the operating valve
2.) Actuate the emergency valve several
times through closing and opening.
11.2 Servicing
CAUTION:
Make sure the system is currentless
during all maintenance work! Heed sa-
fety instructions! All the servicing and
maintenance work described below
may only be carried out by authorised
qualified personnel. Repairs may only
be carried out by the manufacturer.
See the installation and operating instruc-
tions for the automatic backwater valve FKA
(010-842) for details.
11.3 Notes on the electric control unit
• The batteries are wearing parts and
should be checked and changed if ne-
cessary once a year if possible. When
changing the batteries, make sure you
dispose of them properly, with the envi-
ronment in mind. They may only be re-
placed by batteries of the same type.
• Repairs may only be carried out by the
manufacturer.
11.4 Problems
If problems should occur that cannot be
eliminated, please contact the specialist
company who carried out the installation
(see stamp on cover sheet) if in doubt.
Our customer services partners can be
found at:
www.kessel.de/ewt/kontakt/kundendienst
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