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AES/AEJ-BA-e-0912
87
17 Error messages, troubleshooting guide
In case of an error in the program process, briefly turn off the balance and discon-
nect from power supply. The weighing process must then be restarted from the be-
ginning.
Fault Possible
cause
•
The balance is not switched on.
•
The mains supply connection has been interrupted
(mains cable not plugged in/faulty).
The displayed weight does
not glow.
•
Power supply interrupted.
•
Draught/air movement
•
Table/floor vibrations
The displayed weight is
permanently changing
•
The weighing plate is in contact with foreign matter.
•
Electromagnetic fields / static charging
(choose different location/switch off interfering de-
vice if possible)
•
The display of the balance is not at zero
•
Adjustment is no longer correct.
The weighing result is obvi-
ously incorrect
•
Great fluctuations in temperature.
•
Electromagnetic fields / static charging (choose
different location/switch off interfering device if pos-
sible)
Error message
Possible cause
o-Err
•
Weighing range exceeded
u-Err
•
Insufficient preload, e. g. missing weighing pan
b-Err
•
Check ambient conditions (draught, vibrations etc.)
d-Err
•
Damaged
electronics
A-Err
•
Internal adjustment automatics defective
Should other error messages occur, switch balance off and then on again. If the
error message remains inform dealer.