100
Problem check list
Faults
possible causes
Solving the problem
drum stationary
no spin
machine moves, does not stand
properly
little or no detergent enters the machine
conditioner in the machine at
programme start
conditioner compartment flooded
traces of water on floor
washing not cleaned
washing is damaged
powder residues in washing
The water is not pumped off
• no electricity supply
• no programme selected
• loading door open
• no spin selected “ “
• the washing is unevenly distributed
• does not stand correct on the floor
• detergent drawer blocked
• incorrect programme selection
• to much conditioner in compartment III
• intake valve blocked
• excess lather dripping from machine
• detergent drawer open
• inlet hose leaking
• drain trap fitted incorrectly
• to much or to little detergent
• incorrect programme selection
• incorrect temperature selection
• certain staines remain
• sharp object in drum
• sharp object in clothing
• faulty fabrics
• interruppted water supply
• detergent in conditioning drawer
• water is to soft
• the run off system is blocked or the hose
has a kink
• the lye pump is clogged
• plug in another socket check fuse
• select programm (see P. 86 - 87)
• close loading door
• select spin from 500 - 1100 rpm
• if the laundry is unevenly distributed,
the machine will automatically return to
the wash cycle for a short period, until
the spin cycle can commence. If this
is not possible the programme will end
without spinning.
--> loosen the washing by hand, and
select spin programme P7 once more.
• adjust machine properly - see
instruction page 83 - 85
• clean drawer (see P. 97)
• see programme selection (P. 86 - 87)
• fill to
max.
- line only
• clean detergent drawer and valve
(see P. 97)
• correct detergent dosage
• close drawer
• check connection of inlet hose on
machine and cold fill tap.
• see P. 98
• correct detergent dosage (see P. 95)
• see P. 86 - 87
• see P. 86 - 87
• see P. 101
• check inside drum
• check pockets
• claim from fabric manufacturer
• check water supply
• clean detergent drawer (see P. 97)
• add extra rinse cycles or raise water
level during rinse cycles (P. 9 - 94)
• check hose and runoff
• clean lye pump (see page 95)
If your washing machine fails to operate correctly after having carried out the procedures listed above, please
contact your customer service.
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