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24

TROUBLESHOOTING CHART

PROBLEM

POSSIBLE CAUSE(S)

CORRECTIVE ACTION

NO HOT WATER

1.  No power to the water heater (power 

button not lit)

2.  Unit in standby (power button RED)

3.  Unit in Vacation mode

4.  High temperature limit switch open

5.  Hot water usage pattern exceeds the 

capability of the water heater in 

current mode

6.  Non-functioning upper temperature 

sensor

1.  Check for blown fuse or tripped breaker.

Restore power to unit then press power 

button.

2.  Press the power button to turn the unit on 

(power button GREEN)

3.  Press Vacation Mode Button to exit Vaca-

tion mode and return to desired operating 

mode.

4.  Reset the high temperature limit switch; 

see “Safety shut-off” section for more 

information

5.  Change to different mode or modify usage 

patterns

6.  Contact a qualified person for service

INSUFFICIENT HOT WATER/ 

SLOW HOT WATER 

RECOVERY

1.  Temperature set-point too low

2.  Air filter dirty

3.  Hot water usage pattern exceeds the 

capability of the water heater in 

current mode

4.  Water connections to unit reversed

5.  Heat lost through long run of exposed 

pipe

6.  Hot water leak at faucet or piping

7.  Non-functioning heating element

8.  Sediment or scale build up in tank

1.  Increase set point temperature; see 

“Adjusting the User Interface Module” 

section

2.  Clean air filter

3.  Change to different mode or modify usage 

patterns (For example if in Efficiency Mode 

switch to Hybrid Mode)

4.  Ensure the cold connection is at the bottom 

and that the hot connection is at the top

5.  Insulate exposed piping

6.  Repair hot water leaks

7.  Call qualified person for service

8.  Drain and flush tank.  Water conditioning 

may be necessary to minimize build up

HIGH OPERATION COSTS

1.  Temperature set-point too high

2.  Air filter dirty

3.  Electric mode selected

4.  Water connections to unit reversed

5.  Heat lost through long run of exposed 

pipe

6.  Hot water leak at faucet or piping

7.  Sediment or scale build up in tank

1.  Decrease set point temperature; see “Ad-

justing the User Interface Module”

2.  Clean air filter

3.  Change to Efficiency or Hybrid mode for 

reduced energy costs

4.  Ensure the cold connection is at the bottom 

and that the hot connection is at the top

5.  Insulate exposed piping

6.  Repair hot water leaks

7.  Drain and flush tank.  Water conditioning 

may be required to minimze build up

DRIP FROM TEMPERATURE & 

PRESSURE RELIEF VALVE

(Warning: Do not plug or cap 

T&P discharge pipe.)

1.  Excessive water pressure

2. Thermal 

expansion

3. Non-functioning 

Temperature 

Pressure Relief Valve

1.  Check water supply inlet pressure. If higher 

than 80 PSIG, install a  pressure reducing 

valve (50-60 PSIG is the recommended 

pressure.)

2.  See “Closed System/Thermal Expansion” 

section

3.  Replace the Temperature & PressureRelief 

Valve

OTHER

1.  The water heater does not 

immediately start 

2.  The heat pump does not run in 

Efficiency mode.

1.  When first started the water heater takes 

about 8 minutes to complete a diagnostic 

routine

2.  Contact a qualified person for service

Содержание 153.321160

Страница 1: ...se instructions for future reference Si no puede leer o entender el inglés y necesita el manual de instrucciones en español puede solicitarlo al 1 800 821 2017 NO TRATE DE INSTALAR U OPERAR ESTE CALENTADOR DE AGUA SI NO ENTIENDE LAS INSTRUCCIONES No hacer caso de esta advertencia podría originar lesiones graves o mortales ADVERTENCIA P N 319994 000 0910 Sears Brands Management Corporation Hoffman ...

Страница 2: ...m This appliance can cause low level exposure to some of the substances listed in the act IMPORTANT DEFINITIONS Sears Service Center The Sears Service Center has the ability equivalent to a licensed tradesman in the fields of plumbing and electrical work including a thorough understanding of the requirements of the National Electrical Code as it relates to the installation of electric water heater...

Страница 3: ...3 GENERAL SAFETY ...

Страница 4: ...dependable op eration But like all products it may require preventive maintenance or repair from time to time That s when having a Master Protection Agreement can save you money and aggravation The Master Protection Agreement also helps extend the life of your new product Here s what the Agreement includes Parts and labor needed to help keep products operating properly under normal use not just de...

Страница 5: ...T 17 22 SERVICE AND ADJUSTMENT 17 22 Before Use 16 Temperature Regulation 16 Adjusting the User Interface Module Operational Modes 16 Operating Mode Descriptions 17 Temperature Pressure Relief Valve Operation 17 18 Draining and Flushing 18 Element Removal Replacement 18 19 Routine Preventive Maintenance 19 Air Filter Cleaning Maintenance 19 Inspection Cleaning of the Condensate Drain Pan Condensat...

Страница 6: ...ca gov Pubs Massachusetts Code requires this water heater to be installed in accordance with Massachusetts 248 CMR 2 00 State Plumbing Code and 248 CMR 5 00 In the Commonwealth of Massachusetts this product must be installed by a licensed plumber or gasfitter INTRODUCTION PRODUCT SPECIFICATIONS MODEL NUMBER TANK CAPACITY IN GALLONS DIMENSIONS IN INCHES mm RECOVERY RATE GALS PER HOUR 90 F RISE ELEM...

Страница 7: ...TIONS PIPE WRENCH GARDEN HOSE 6 FOOT TAPE HACKSAW TUBING CUTTER PROPANE TORCH ROLL OF EMERY CLOTH 3 4 19 mm WIRE BRUSH 1 2 13 mm WIRE BRUSH ROLL OF LEAD FREE SOFT SOLDER SOLDER FLUX Materials Needed To simplify the installation Sears has available the installation parts shown below You may or may not need all of these materials depending on your type of installation EXPANSION TANKS FOR THERMAL EXP...

Страница 8: ...er heater junction box FIGURE 6 5a If you have copper piping to the water heater the two copper water pipes can be cut with a hacksaw approximately four inches away from where they connect to the water heater This will avoid cutting off the pipes too short Additional cuts can be made later if necessary Disconnect the temperature pressure relief valve drain line When the water heater is drained dis...

Страница 9: ...ump does not operate NOTE Local codes and requirements in your area may require the installation of your water heater be accomplished in a way that the bottom element is elevated from the floor at least 18 inches Ensure that a platform capable of supporting the combined weight of the water heater and water is used Reference Table 1 TABLE 1 Capacity Weight filled with water 60 Gallon 760 lbs 80 Gal...

Страница 10: ...ly available Contact a licensed plumber or the local plumbing authority for more information 4 Some local codes may require and the manufacturer of this water heater recommends installing a pressure reducing valve PRV in the cold water inlet line where it enters the residence as shown in Figure 9 5 If installing the water heater in a closed water system install an expansion tank in the cold water ...

Страница 11: ...other drain or discharge lines into a single common pipe or line Each line condensate drain line temperature and pressure relief valve discharge pipe etc should be independently run to an adequate drain Slope the condensate drain lines toward the inside floor drain or condensate pump The condensate drain lines and connections to the drain piping must comply with all local codes Use appropriate pri...

Страница 12: ...struction is to be placed between the relief valve and the tank Do not connect tubing directly to discharge drain unless a 6 inch air gap is provided To prevent bodily injury hazard to life or property damage the relief valve must be allowed to discharge water in quantities should circumstances demand If the discharge pipe is not connected to a drain or other suitable means the water flow may caus...

Страница 13: ...an 1 Provide a way to easily shut off the electric power when working on the water heater This could be with a circuit breaker or fuse block in the entrance box or a separate disconnect switch 2 Install and connect a circuit directly from the main fuse or circuit breaker box This circuit must be the right size and have its own fuse or circuit breaker Refer to the chart in the Product Specification...

Страница 14: ...L2 Circuit Breaker Ground Wire Green FIGURE 14 Connecting the Condensate Pump Overflow Shut Off Switch Condensate Pump Shut off Switch Wiring Loop 18 AWG White Loop Located Behind Junction Box White Wires From Water Heater Wires to Condensate Pump Overflow Shut Off Switch 18 AWG or Larger FIGURE 15 1 Turn off power to the electrical wiring for the water heater at the circuit breaker fuse box 2 Loc...

Страница 15: ...leaks Heater completely filled with water See Water Piping System section Closed system pressure buildup precautions installed See Closed System Thermal Expansion section Mixing valve when applicable installed per manufacturer s instructions See Temperature Regulation section INSTALLATION CHECKLIST Condensate Drain Line Must be located with access to an adequate drain or condensate pump Condensate...

Страница 16: ...atisfies your hot water needs some type of tempering device such as a mixing valve should be used at the hot water taps used by these people or at the water heater Mixing valves are available at plumbing supply or hardware stores Follow manufacturers instructions for installation of the valves Before changing the factory setting of the thermostat see Temperature Settings table below Never allow sm...

Страница 17: ... freezing while still conserving energy NOTE To activate the Vacation Mode touch the vacation button To deactivate Vacation Mode touch the vacation button IMPORTANT The anode protecting the tank requires power to the unit to operate Do not shut off power to the unit for extended periods of time If power must be turned off for an extended period of time drain the tank completely Lock Holding this b...

Страница 18: ...e building 6 Open the water heater drain valve and allow all of the water to drain from the tank Flush the tank with water as needed to remove sediment 7 Close the drain valve refill the tank open the cold water inlet valve and restart the heater as directed in this manual IMPORTANT Do not turn on power to the water heater unless it is completely filled with water To ensure that the tank is full o...

Страница 19: ...r a constant flow of water is obtained 11 Check for leaks around the element s 12 Reconnect the electrical wires to the element and securely tighten the screws See Figure 19 13 Replace the protective plastic cover s removed earlier Make sure the cover s are securely engaged on the attachment point s 14 Replace the foam block s and access cover s 15 Although this water heater is equipped with Dry F...

Страница 20: ...p cloth 3 Once the condensate drain pan and lines have been inspected cleaned secure the access panel to the water heater 4 Restore power to the water heater and press the power button to turn the water heater on NOTE The water heater will conduct a system diagnostic check prior to operation Drain Valve Washer Replacement NOTE For replacement use a 17 32 x 13 64 x 1 8 thick washer available at you...

Страница 21: ...hes Pipe Fitting On Tank Diameter Length 153 331020 2 8 203 mm 12 3 4 323 mm 3 4 Male 153 331050 5 11 279 mm 14 3 4 375 mm 3 4 Male Table 4 Expansion Tank Sizing Chart Expansion Tank Capacity Needed Inlet Water Pressure Water Heater Capacity Gallon 30 40 50 66 82 40psi 2 2 2 5 5 50psi 2 2 2 5 5 60psi 2 2 5 5 5 70psi 2 2 5 5 5 80psi 2 5 5 5 5 Highest recorded inlet water pressure in a 24 hour perio...

Страница 22: ...panel Reset the ECO by firmly pushing in the red reset button located on the ECO block If the ECO continues to shut off the water heater contact a qualified person for service DIAGNOSTIC CODES If a fault is detected by the system an error message will be displayed on the MAIN screen indicating the general nature of the fault More detailed fault information can be obtained by viewing the MAINTENANC...

Страница 23: ...GE TEMP SENSOR SHORT OR OPEN OR AD ERROR 1 Discharge Temperature Sensor is not functioning 1 Contact a qualified person to service the unit COIL TEMP SENSOR FAULT OR AD ERROR 1 Coil Temperature Sensor is not functioning 1 Contact a qualified person to service the unit MAIN CIRCUIT BOARD FAULT 1 Main Circuit Board is not functioning 1 Contact a qualified person to service the unit HIGH TEMP LOCKOUT...

Страница 24: ...ch to Hybrid Mode 4 Ensure the cold connection is at the bottom and that the hot connection is at the top 5 Insulate exposed piping 6 Repair hot water leaks 7 Call qualified person for service 8 Drain and flush tank Water conditioning may be necessary to minimize build up HIGH OPERATION COSTS 1 Temperature set point too high 2 Air filter dirty 3 Electric mode selected 4 Water connections to unit r...

Страница 25: ...panel and insulation cap with handle If leaking around element follow proper draining instructions and remove element Reposition or replace gasket on element Place element into opening and tighten securely Then follow Filling the Water Heater instructions in the Installation Instructions section E Water from drain valve may be due to the valve being opened slightly F The drain valve may be leaking...

Страница 26: ...19 13 ITEM NO PARTS DESCRIPTION MODEL NUMBER 153 321160 153 321180 1 Upper Access Cover 409230 000 409230 000 2 Lower Access Cover 409231 000 409231 000 3 Upper Element 4500 Watts 9007479015 9007479015 4 Lower Element 2000 Watts 9003946115 9003946115 5 Energy Cut Off ECO Switch 9007480015 9007480015 6 Temperature Pressure Relief Valve T P 9007483005 9007483005 7 Dip Tube at hot water outlet 900748...

Страница 27: ...27 NOTES ...

Страница 28: ...d owner s manuals that you need to do it yourself For Sears professional installation of home appliances and items like garage door openers and water heaters 1 800 4 MY HOME 1 800 469 4663 Call anytime day or night U S A and Canada www sears com www sears ca Our Home For repair of carry in items like vacuums lawn equipment and electronics call anytime for the location of your nearest Sears Parts R...

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