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Epos 300 User Manual www.kelvinlight.com
11. 3 Years Keep Rolling Warranty
Epos 300
Our philosophy of creating a light for cinema professionals
doesn’t stop at the product itself. Life on set doesn’t
always go as planned. And we are prepared. The Keep Rolling
Warranty is Kelvin’s way of giving back to the
cinema community. Latest updated version available at
By purchasing a Kelvin light, you will have peace of mind. Your projects are our highest priority, so if anything goes
wrong
– we make sure you have a light to keep rolling
.
11.1 Definitions
For the purposes of this Warranty Policy, the following words and expressions shall have the following meaning
unless the context otherwise requires:
a)
“Solution” means the specified version of Our delivery as further agreed, which may include Our patented
Kelvin LED software and intelligent lightning control systems, its software and firmware, mobile application, and any
appurtenant products and services.
b)
"We", "Us" or "Our" means Rift Labs AS, a limited liability company incorporated under the laws of Norway,
bearing the Norwegian organization no. 895 734 942, including entities within the same company group.
c)
“You”, “Your” or “Yourself” means the party that have placed an order for Our Solution. When acting on behalf
of a business, company or other legal entity or private individual, the reference to “You” and “Your” herein shall
include, refer and apply to you personally, that particular business, company or other legal entity and that particular
private individual, as well as any other entities, employees and all other individuals which is granted access to the
Solution.
11.2 Warranty
a)
We firmly believe that the key to Our success rests solely on customers such as Yourself being satisfied with
the Solution. As such, it is Our great pleasure to warrant to You that the Solution will be of good quality and
workmanship and free from material defects.
b)
As part of Our commitment to customer satisfaction, we provide a Keep Rolling three-year warranty against
defects in materials and workmanship in the Solution, under the laws of the country where You have made the
purchase of the Solution.
c)
Notwithstanding Clause 2.2 above, a Solution sold to You as refurbished is warranted for a period of ninety (90)
days.
d)
Every Solution is sold with lifetime customer support, which entails that You are entitled to remote customer
assistance by mail or phone for the Solution even if the warranty period has expired.
e)
Upon the expiration of the time periods identified herein, Our liabilities will cease. In no event shall We be liable
for consequential damages.
11.3 Repairs and replacements
a)
In the event of a claim covered by Our warranty, We will repair or replace (at Our sole discretion) the Solution
with a new, rebuilt or refurbished product of equal or similar features and functionality. We may use refurbished
parts for repairs or replacements. Certain Solution may be subject to a separate software license agreement.
b)
We may provide You with a replacement Solution while the repair or re-delivery procedures are being
undertaken. Any replacement Solution must be returned to Us free from damage and in its original packaging.
c)
Any parts replaced by Us during the warranty repair are the property of Us and will not be returned to You.
d)
Any repaired or replaced Solution shall be warranted for a period the greater of (i) the balance of the existing
warranty period or (ii) ninety (90) days after it is received by You. Only the components that were repaired or
replaced will be eligible for the 90-day period as set forth above. Any parts replaced during warranty repair is Our
property and will not be returned to You.
