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6 Troubleshooting

If you still encounter problems after going through the corrective measures, please
contact your dealer or an authorized service center for assistance. Some problems
may be solved using the BIOS Setup Utility. See “BIOS Utility” on page 69.

Memory Size Mismatch

Press

(during POST) to enter the BIOS Utility;

then press

Esc

to exit and reconfigure the computer.

Missing operating system

Press

(during POST) to enter the BIOS Utility;

then press

Esc

to exit and reconfigure the computer.

Non-system disk or disk error.
Replace and strike any key when
ready.

Insert a system (bootable) diskette into the floppy
drive (A:), then press

Enter

to reboot.

Pointing Device Error

Contact your dealer or an authorized service center.

Pointing Device Interface Error

Contact your dealer or an authorized service center.

Protected Mode Test Fail

Contact your dealer or an authorized service center.

RAM BIOS Bad

Contact your dealer or an authorized service center.

RAM Parity Error

Contact your dealer or an authorized service center.

Real-Time Clock Error

Press

(during POST) to enter the BIOS Utility;

then press

Esc

to exit and reconfigure the computer.

Video RAM BIOS Bad

Contact your dealer or an authorized service center.

Error Messages

Corrective Action

H3H2.book Page 86 Wednesday, April 3, 2002 3:45 PM

Содержание A1100

Страница 1: ...Notebook computer User s guide...

Страница 2: ...nd model number are recorded on the label affixed to your computer All correspondence concerning your unit should include the serial number model number and purchase information No part of this public...

Страница 3: ...omputer can help you be more productive This guide provides clear and concise information about the computer so read it thoroughly Connecting your computer Connecting the computer is as easy as 1 2 3...

Страница 4: ...Slide the display cover latch to the right to open the display and tilt the display screen to a desired viewing angle Then press the power switch to turn on the computer The POST power on self test r...

Страница 5: ...er If you turn off the computer and want to turn it on again wait at least two seconds before powering up Taking care of your computer Your computer will serve you well if you take care of it Do not e...

Страница 6: ...rating Taking care of your battery pack Here are some ways to take care of your battery pack Use only batteries of the same kind as replacements Turn the power off before removing or replacing batteri...

Страница 7: ...yboard ergonomics 19 Touchpad 20 Touchpad basics 20 Easy Launch Keys 22 Storage 23 Hard disk 23 Floppy drive 23 Media bay 24 Connectivity options 27 Ethernet and LAN 27 Fax data modem 27 Audio 29 Adju...

Страница 8: ...eous options 54 Battery pack 54 AC adapter 54 Key component upgrades 55 Memory upgrade 55 Hard disk upgrade 56 4 Moving with your computer 57 Disconnecting from the desktop 59 Moving around 60 Prepari...

Страница 9: ...er 68 BIOS Utility 69 System Information 70 Basic System Settings 71 Startup Configuration 72 Onboard Devices Configuration 74 System Security 75 Load Default Settings 77 6 Troubleshooting 79 Frequent...

Страница 10: ...x...

Страница 11: ...1 Getting familiar with your computer...

Страница 12: ...power management features and multimedia capabilities with a unique style and ergonomic design Work with unmatched productivity and reliability with your new power computing partner This chapter give...

Страница 13: ...storage by way of removable modules 2 Optical drive activity indicator Lights flashes when the optical drive is in use 3 Optical drive eject button Ejects the disc from the optical drive 4 Optical dr...

Страница 14: ...d crystal display displays computer output 2 Status indicators LEDs that show the status of the computer and its functions and components 3 Power button Turns on the computer power 4 Keyboard Inputs d...

Страница 15: ...left and right mouse buttons The center button is a four directional scroll pad 7 Palmrest Comfortable support area for your hands when you use the computer 8 Easy Launch Keys Buttons for launching fr...

Страница 16: ...onnects to a display monitor 4 Video out port optional Connects to a display device with S video input 5 Serial port Connects to a serial device e g serial mouse 6 USB ports two Connects to USB device...

Страница 17: ...loppy drive is in use 4 Audio line out jack Connects to audio line out devices e g speakers headphones 5 Audio line in jack Connects an external microphone or an external audio line in device 6 Volume...

Страница 18: ...iliar with your computer 8 Right view Item Description 1 Speaker right Outputs sound 2 PC Card eject buttons Eject the selected PC Card from its slot 3 PC Card slots Accepts one Type III or two Type I...

Страница 19: ...y bay a charged battery powers your computer 3 Battery lock Locks unlocks the battery pack in the battery bay 4 Media bay module Installed in the Media bay provides optical media access or secondary s...

Страница 20: ...lt in dual stereo speakers Removable Media bay optical drive CD ROM DVD ROM or DVD CD RW combo or secondary storage 2nd hard disk Large LCD display S video output option Simultaneous LCD and CRT displ...

Страница 21: ...11 Easy Launch Keys Fingerprint biometric security option Expansion Upgradeable memory and hard disk Swappable Media bay modules...

Страница 22: ...15 0 inch display Video performance The system incorporates 16 or 32 MB of Double Data Rate DDR video memory to provide desktop performance video performance for the most demanding video tasks Simult...

Страница 23: ...tatus of the computer while the cover is closed Function Icon Description 1 Wireless communication Lights when a wireless connection is active option 2 Power Lights when the computer is on flashes whe...

Страница 24: ...ng familiar with your computer 14 5 Battery Lights when the battery is being charged 6 Caps lock Lights when Caps Lock is activated 7 Num lock Lights when Numeric Lock is activated Function Icon Descr...

Страница 25: ...cters typed are in uppercase Num lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when...

Страница 26: ...mode Desired Access Num lock On Pad lock On Number keys on embedded keypad Type numbers in a normal manner Hold Shift while typing numbers Cursor control keys on embedded keypad Hold Shift while using...

Страница 27: ...key Start button Combinations with this key perform special functions Below are a few examples Tab Activates next Taskbar button E Explores My Computer F Finds Document M Minimizes All Shift M Undoes...

Страница 28: ...a list of the hotkeys and their functions Fn F2 Sleep Puts the computer in Sleep mode which can be defined via the Advanced tab of the Power Options Control Panel Fn F3 Display toggle Switches displa...

Страница 29: ...19 Keyboard ergonomics Located below the keyboard the wide and curved palm rest is ergonomically designed to provide you with a very comfortable place to rest your hands while you type...

Страница 30: ...and support Touchpad basics The following teaches you how to use the touchpad Move your finger across the touchpad to move the cursor Press the left 1 and right 2 buttons located on the edge of the t...

Страница 31: ...Execute Click twice quickly Click twice quickly Tap twice at the same speed as double clicking the mouse button Select Click once Click once Tap once Drag Click and hold then use finger to drag the c...

Страница 32: ...onfigure the Easy Launch Keys see Launch Manager on page 68 Item Icon Description 1 Wireless LAN Turns the wireless LAN feature on and off option 2 Email By default is used to launch the email applica...

Страница 33: ...ive or 2nd storage option Hard disk The hard disk is where your computer stores your application programs and data The hard disk can be upgraded when you need more storage space Consult your dealer fo...

Страница 34: ...ety of drive modules These include CD ROM drive DVD ROM drive CD RW drive DVD CD RW drive Secondary hard disk A high speed optical drive CD or DVD drive gives you portable multimedia access You can pl...

Страница 35: ...Eject the DVD tray and insert a DVD movie disc then close the DVD tray Important When you launch the DVD player for the first time the program asks you to input the region code DVD movies are divided...

Страница 36: ...rive is installed in the Media bay you can write or burn CDs on your computer You will need blank CD Recordables CD R or CD ReWritables CD RW CD R are write once media CD RW can be written to many tim...

Страница 37: ...your computer to an Ethernet based 10 100 Mbps network To use the network feature connect an Ethernet cable from the network jack on the rear of the computer to a network jack or hub on your network...

Страница 38: ...1 Getting familiar with your computer 28 To use the fax data modem port connect a phone cable from the modem port to a telephone jack...

Страница 39: ...e computer There are audio ports on the left side of the computer For information on how to connect external audio devices to these ports see Audio devices on page 47 Adjusting the volume Use the volu...

Страница 40: ...able object such as a table or locked drawer handle Insert the lock into the notch and turn the key to secure the lock Some keyless models are available Passwords Passwords can protect your computer a...

Страница 41: ...2 Operating on battery power...

Страница 42: ...puter operates on AC or battery power This chapter contains the information you need to know to operate the computer on battery power It also includes information on how your computer manages and save...

Страница 43: ...fe cycle In order to maximize the length of your battery s life please read and adhere to the recommendations set out below Conditioning a new battery pack When using a battery pack for the first time...

Страница 44: ...rsely affected by the following usage patterns Using the computer on constant AC power while the battery is inserted in the notebook If you are to use the computer on AC power constantly please remove...

Страница 45: ...attery lock to lock position To remove the battery pack 1 Slide the battery lock to the unlock position 2 Slide and hold the battery release latches 3 Flip up the battery pack 4 Pull up the battery pa...

Страница 46: ...ly 4 5 hours Note We suggest that you charge the battery pack before retiring for the day letting it charge overnight before traveling This ensures a fully charged battery for use the next day Checkin...

Страница 47: ...recharging decreases battery life Take care of your battery pack and AC adapter See Taking care of your computer on page v of the preface Battery low warning You never have to worry about battery pow...

Страница 48: ...power management scheme that supports ACPI Advanced Configuration and Power Interface which allows for maximum power conservation and maximum performance at the same time ACPI enables Windows to contr...

Страница 49: ...3 Peripherals and options...

Страница 50: ...you use your computer with ease When connecting peripherals read the manual included with the peripheral for operating instructions You can purchase most of these and other options directly from auth...

Страница 51: ...al monitor You can connect an external monitor to the external display port Read the monitor manual for additional instructions Note If an external monitor is not connected closing the display cover p...

Страница 52: ...Using simultaneous display Your computer takes advantage of Windows multi display capability allowing you to use your computer for presentation purposes So whatever is displayed in your computer will...

Страница 53: ...eyboard with full sized keys and an embedded keypad If you feel more comfortable using a desktop keyboard you can connect an external PS 2 compatible or USB keyboard Plug a PS 2 keyboard into the PS 2...

Страница 54: ...xternal keypad You can also use a 17 key numeric keypad for number sensitive data entry applications To connect the keypad plug the keypad connector into the PS 2 port shown below or USB port dependin...

Страница 55: ...ce This computer accepts either a PS 2 compatible or USB mouse or similar pointing device To use a PS 2 compatible mouse simply plug it into the PS 2 port shown below If you use a USB mouse connect it...

Страница 56: ...the printer cable into the parallel port shown below For a USB printer connect it to the USB port To operate your printer see your printer manual Note If the printer does not function enter the BIOS...

Страница 57: ...47 Audio devices You can plug an external microphone or an audio line in device into the audio line in microphone in jack Amplified speakers or headphones connect to the speaker headphone out jack...

Страница 58: ...computer PC Cards formerly PCMCIA are add on cards for portable computers giving you expansion possibilities long afforded by desktop PCs Popular type II cards include flash memory SRAM fax data mode...

Страница 59: ...ication using the card Left click on the Safely Remove Hardware icon on the taskbar and click on the safely remove card operation After it is safe to remove the card press the slot eject button once t...

Страница 60: ...off your computer to connect and use the device Common USB devices include the mouse keyboard and digital cameras You can also daisy chain USB devices via USB hubs Disconnecting USB devices Before di...

Страница 61: ...ners You can also daisy chain IEEE 1394 devices via a IEEE 1394 repeater Disconnecting IEEE 1394 devices Before disconnecting a IEEE 1394 device Stop all applications using the IEEE 1394 device Left c...

Страница 62: ...you with optical media access as well as a secondary storage option Swapping Media bay modules To swap Media bay modules do as follows Important Before swapping Media bay modules shut down and turn of...

Страница 63: ...53 3 Insert a replacement Media bay module The Media bay release latch locks in place You can now resume using the computer with the new Media bay module...

Страница 64: ...you travel The Li ion battery coupled with the power management features of your computer supplies you with more power on the go AC adapter The compact AC adapter charges your battery pack and supplie...

Страница 65: ...grade Memory upgrade This notebook computer comes with two memory slots that accept soDIMMs Small Outline Dual Inline Memory Modules It supports DDR Double Data Rate Synchronous Dynamic Random Access...

Страница 66: ...ure it with the screw After restarting the computer the system automatically detects and reconfigures the total memory size Hard disk upgrade It is possible to upgrade your hard disk with a higher cap...

Страница 67: ...4 Moving with your computer...

Страница 68: ...This chapter gives you tips and hints on things to consider when moving around or traveling with your computer...

Страница 69: ...ies 1 Save your work in progress 2 Shut down the operating system 3 Turn off the computer 4 Disconnect the cord from the AC adapter 5 Disconnect the keyboard pointing device printer external monitor a...

Страница 70: ...ly charged battery runs the computer for 2 hours under most circumstances If your meeting is shorter than that you probably do not need to bring anything with you other than the computer What to bring...

Страница 71: ...e bring the following items with you AC adapter and power cord Media bay module s The printed user s manual Special considerations Follow these guidelines to protect your computer while traveling to a...

Страница 72: ...ntly work on your computer at home it may be worthwhile to purchase a second AC adapter for use at home With a second AC adapter you can avoid transporting the extra weight to and from home If you use...

Страница 73: ...bring with you Bring the following items with you AC adapter Spare fully charged battery packs Media bay module s Additional printer driver files if you plan to use another printer Special considerati...

Страница 74: ...iver files if you plan to use another printer Special considerations Follow the same special considerations as when traveling with the computer In addition these tips are useful when traveling interna...

Страница 75: ...5 Software...

Страница 76: ...This chapter discusses the important system utilities bundled with your computer...

Страница 77: ...tup utility System utilities drivers and application software Note To access Windows software applications click on the Start button and select the application folder Then click on the application ico...

Страница 78: ...ove the keyboard See Easy Launch Keys on page 22 for the location and description of these keys To access this program click Start All Programs Launch Manager then click Launch Manager Click Add to as...

Страница 79: ...activate the BIOS Utility press F2 during POST Navigating the BIOS Utility There are six menu options System Information Basic System Settings Startup Configuration Onboard Devices Configuration Syste...

Страница 80: ...een displays a summary of your computer hardware information Note The screen above is for reference only Actual values may differ The table below describes the parameters in this screen Parameter Desc...

Страница 81: ...lled System BIOS Version Shows the system BIOS version VGA BIOS Version Shows the VGA BIOS version Serial Number Displays the serial number of your computer Asset Tag Number Displays the asset tag num...

Страница 82: ...s the system date Format WWW MM DD YYYY day of the week month day year Time Sets the system time Format HH MM SS hour minute second Parameter Description Boot Display Sets which display to use on boot...

Страница 83: ...d Fast Boot Allows you to define your system s boot up process whether to skip some startup POST routines or proceed with the normal boot up process Options Enabled or Disabled Boot on LAN When enable...

Страница 84: ...Description Serial Port Enables or disables the serial port Options Enabled or Disabled Base Address Sets the base I O address of the serial port Options 3F8h 2F8h 3E8h or 2E8h IRQ Sets the interrupt...

Страница 85: ...mode of the parallel port Options Bi directional EPP ECP or Standard ECP DMA Channel Sets a DMA channel for the printer to operate in ECP mode This parameter is enabled only if Operation Mode is set t...

Страница 86: ...se the characters do not appear on the screen Power on Password When set this password protects the computer from unauthorized access during boot up Options None or Present Hard Disk Password When ena...

Страница 87: ...s Enter to save the password and exit the BIOS Utility Removing a password To remove a password use the and keys to highlight the password parameter you want to remove then press key to select None Ch...

Страница 88: ...5 Software 78...

Страница 89: ...6 Troubleshooting...

Страница 90: ...problems Read it before calling a technician if a problem occurs Solutions to more serious problems require opening up the computer Do not attempt to open and service the computer by yourself Contact...

Страница 91: ...u created during Windows setup into the floppy drive and press Ctrl Alt Del to restart the system This will diagnose your system and make necessary fixes Nothing appears on the screen The computer s p...

Страница 92: ...audio line out jack on the computer the internal speakers automatically turn off External microphone does not work Check the following Make sure the external microphone is connected to the audio line...

Страница 93: ...the CD or DVD is dirty clean it using a disc cleaning kit Remember to follow the instructions included with the kit If the problem does not lie with the disc your CD or DVD drive may be dirty Clean it...

Страница 94: ...modem manual Why can t I charge my battery to 100 charged when it is 99 95 charged To preserve the life of the battery the system only lets you charge the battery when its capacity falls below 95 How...

Страница 95: ...horized service center Diskette Drive Error Contact your dealer or an authorized service center Diskette Drive Type Mismatch Press F2 during POST to enter the BIOS Utility then press Esc to exit and r...

Страница 96: ...error Replace and strike any key when ready Insert a system bootable diskette into the floppy drive A then press Enter to reboot Pointing Device Error Contact your dealer or an authorized service cen...

Страница 97: ...Appendix A Specifications...

Страница 98: ...This appendix lists the general specifications of your computer...

Страница 99: ...One internal removable optical drive Media bay Display and video 14 1 Thin Film Transistor TFT liquid crystal display LCD displaying 16 7 million colors at 1024x768 eXtended Graphics Array XGA resolu...

Страница 100: ...One keyboard mouse port PS 2 One speaker headphone out jack 3 5mm minijack SPDIF option One audio line in microphone in jack 3 5mm minijack Two Universal Serial Bus USB 1 1 ports One IEEE 1394 port op...

Страница 101: ...Lithium Ion or 4500 mAh Nickel Metal Hydride AC adapter 70 Watt or 90 Watt Auto sensing 100 240Vac 50 60Hz Options 128 256 512 MB DDR SDRAM memory upgrade module Media bay modules DVD ROM CD ROM CD RW...

Страница 102: ...Appendix A Specifications 92...

Страница 103: ...Appendix B Notices...

Страница 104: ...This appendix lists the general notices for your computer...

Страница 105: ...om that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Notice Shielded cables All connections to other computing devices must be made usin...

Страница 106: ...of your equipment If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service If this equipment should fail to operate properly disconnect the eq...

Страница 107: ...ay touch dangerous voltage points or short out parts that could result in a fire or electric shock Never spill liquid of any kind on the product 10 Do not attempt to service this product yourself as o...

Страница 108: ...NET NICHT DEM STRAHLL AUSSETZEN PRODUCTO L SER DE LA CLASE I ADVERTENCIA RADIACI N L SER INVISIBLE AL SER ABIERTO EVITE EXPONERSE A LOS RAYOS ADVARSEL LASERSTR LING VED BNING SE IKKE IND I STR LEN VAR...

Страница 109: ...es that this model has been tested by NSTL using the YMark2000 test and has been found to meet NSTL s standards for Year 2000 hardware compliance LCD pixel statement The LCD unit is produced with high...

Страница 110: ...Appendix B Notices 100...

Страница 111: ...ness hotkeys 18 C caps lock 15 on indicator 14 care AC adapter vi battery pack vi computer v CD troubleshooting 83 charging checking level 36 modes 36 cleaning computer vi computer bringing to meeting...

Страница 112: ...tting location 83 monitor connecting 41 mouse connecting externally 45 N notice DVD copyright protection 99 year 2000 compliance 99 num lock 15 on indicator 14 numeric keypad embedded 16 O optical dri...

Страница 113: ...peakers troubleshooting 82 status indicators 13 status LCD 13 storage 23 floppy drive 23 hard disk 23 optical drive 24 s video connecting 42 T time setting in BIOS Utility 72 touchpad 20 using 20 21 t...

Страница 114: ...104...

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