95
Troubleshooting
In the event of a malfunction, fi rst check all the cable connections and operating states:
1. Receiver and TV set power plugs are connected to wall socket
2. Antenna cables are connected to the receiver input
3. Receiver and TV set are correctly connected to each other by a HDMI or Scart or cinch cable
4. Audio connections are made to the Hi-Fi or Dolby Digital system as appropriate
5. Receiver and TV set (Hi-Fi/Dolby Digital system) are switched on (check power indicators)
6. Receiver is responding to remote control
A selection of troubleshooting tips is offered below.
Problem
Cause
Remedy
A "No signal!” warning appears
on some or all channels
Antenna signal is absent
or is defective.
Check the cable connection
between your receiver
and the cable socket.
Refer to your cable network
operator or an antenna specialist.
Remote control no
longer responding
Receiver or remote control
command set may have been
unintentionally changed
Set infrared code 1,
check batteries
Wrong time is displayed
The "Daylight Saving"
setting is wrong. An incorrect
time was imported from
the reception signal
Check the daylight setting on
the "System Setup", "Time
Setting" menu, and change it if
necessary. Use the power switch
to switch the receiver off from the
current channel, e.g. DAS Erste
or ZDF, wait 10 seconds and
then switch it back on
Black screen, no
on-screen displays
Scart connection to TV
deactivated by accidentally
pressing the 0 button
Keep pressing the 0
button until the TV picture
reappears on the screen
Network problem
Check that the (cross-over)
network cable is correctly
connected at the PC and
receiver (clicked home)
Refer to your PC or
network specialist
If, despite studying these operating manual, you still have questions about getting started with the
unit or using it correctly, or if unexpected problems occur, please contact your specialist dealer.
The Kathrein Customer Hotline is also at your disposal.
Tel.: 0900/1122240 *
* (0.49 EUR per minute on Deutsche Telekom AG land lines, calls from mobile phones may cost more)
Service
