Screen/Image
The LCD monitor is difficult to see.
The LCD monitor may be difficult to see if used in bright areas such as under
direct sunlight.
A band or a ball of bright light appears on the LCD monitor.
Change the direction of this unit to prevent the light source from coming into
view. (A band or a ball of bright light may appear when there is a bright light
source near this unit, but this is not a malfunction.)
The recorded subject is too dark.
Use backlight compensation when the background is bright and the subject
is dark.
“Advanced Operation with Backlight Compensation” (
A
p. 10)
Use “LIGHT” in the menu.
Use “NIGHTALIVE” in SCENE SELECT.
“Shooting According to Scene (Subject)” (
A
p. 33)
Use “GAIN UP” in the menu.
“Manual Adjustment for Shooting” (
A
p. 35)
Set “BRIGHTNESS ADJUST” in the recording menu to the “+” side.
“Manual Adjustment for Shooting” (
A
p. 35)
Decrease the shutter speed. (Subject may be blurred if the shutter speed is
too slow.)
Set to a smaller aperture value.
The recorded subject is too bright.
Deactivate the backlight compensation if it is being used.
“Advanced Operation with Backlight Compensation” (
A
p. 10)
Set “BRIGHTNESS ADJUST” in the recording menu to the “-” side.
“Manual Adjustment for Shooting” (
A
p. 35)
Increase the shutter speed.
Set to a larger aperture value.
There are bright or dark spots on the screen.
While the LCD monitor screen has more than 99.99% effective pixels, 0.01%
of the pixels may be bright spots (red, blue, green) or dark spots. This is not
a malfunction. The spots will not be recorded.
Other Problems
The buttons on the touch screen do not work.
Tap the buttons on the touch screen with your fingers.
The buttons may not respond if you touch them with your fingernails or with
gloves on.
Save the recorded data before requesting service.
A
Connect to computer using a USB cable.
The “SELECT DEVICE” menu appears.
B
Press and hold the START/STOP button for more than 2 seconds.
The “PLAYBACK ON PC” appears.
Operations are to be performed on the computer after the screen switches.
The image is grainy.
When digital zoom is used, the image becomes grainy as it is digitally
enlarged.
This unit heats up.
This is not a malfunction. (This unit may become warm when used for a long
time.) Stop using the unit if it gets too warm.
The language on the display changed.
It may occur when you connect this unit to a TV with different language setting
using an HDMI mini cable.
“Operating in Conjunction with TV via HDMI” (
A
p. 67)
When connected to the TV via the HDMI mini cable, proper
images and sounds are not output.
Images and sounds may not be output properly depending on the TV
connected. In such cases, perform the following operations.
A
Disconnect the HDMI mini cable and connect it again.
B
Turn off and on this unit again.
“Connecting via the HDMI Mini Connector” (
A
p. 66)
HDMI-CEC functions do not work properly, and the TV does
not work in conjunction with this unit.
TVs may operate differently depending on the specifications, even if they
are HDMI-CEC compliant. Therefore, the HDMI-CEC functions of this unit
cannot be guaranteed to operate in combination with all the TVs. In such
cases, set “HDMI CONTROL” to “OFF”.
“ HDMI CONTROL ” (
A
p. 185)
The unit operates slowly when switching between video mode
and still image mode, or when switching the power on or off.
It is recommended that you copy all videos and still images onto your
computer, and erase the files from this unit. (If there are many recorded files
on this unit, it takes time for the unit to respond.)
This unit does not function properly and error messages
appear.
This unit is a microcomputer-controlled device. Electrostatic discharge,
external noise and interference (from a TV, a radio, etc.) might prevent it from
functioning properly. In such a case, turn off the power, then remove the AC
adapter and battery pack. This unit will be reset.
Operation disabled since the POWER/CHARGE lamp and the
ACCESS lamp are blinking
After turning off the power, remove the power source (battery and AC
adapter), connect these again, and then press the power button. If these
operations won’t solve the problem, contact your JVC dealer or the JVC
service center.
Disclaimer
- We shall not be held responsible for loss of recorded contents when
recording videos/audio or playback cannot be operated due to malfunctions
in this unit, provided parts, or SD card.
- Once deleted, recorded contents (data), including data loss due to
malfunctions in this unit, cannot be restored. Please be forewarned.
Troubleshooting
197
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