Related
Documentation
Locating the Serial Number on the SRX4100 Services Gateway or Component on
page 76
•
•
Contacting Customer Support on page 77
•
Packing a SRX4100 Services Gateway or Component for Shipping on page 78
Locating the Serial Number on the SRX4100 Services Gateway or Component
If you are returning a services gateway or hardware component to Juniper Networks for
repair or replacement, you must locate the serial number of the services gateway or
component. You must provide the serial number to the Juniper Networks Technical
Assistance Center (JTAC) when you contact them to obtain Return Materials Authorization
(RMA).
If the services gateway is operational and you can access the CLI, you can list serial
numbers for the services gateway and for some components with a CLI command. If you
do not have access to the CLI or if the serial number for the component does not appear
in the command output, you can locate the serial number ID label on the physical device
or component.
•
Listing the SRX4100 Services Gateway Component Details with the CLI on page 76
•
Locating the Chassis Serial Number ID Label on page 77
•
Locating the Serial Number ID Labels on FRUs on page 77
Listing the SRX4100 Services Gateway Component Details with the CLI
Before contacting Juniper Networks to request a Return Materials Authorization (RMA),
you must find the serial number on the SRX4100 Services Gateway or component. To
list all the SRX4100 Services Gateway components and their serial numbers, enter the
following CLI command:
user@host>
show chassis hardware
Hardware inventory:
Item Version Part number Serial number Description
Chassis DJ2716AR0001 SRX4100
Mainboard REV 01 650-071676 16071005283 SRX4100
Routing Engine 0 BUILTIN BUILTIN SRX Routing Engine
FPC 0 BUILTIN BUILTIN FEB
PIC 0 BUILTIN BUILTIN 8x10G-SFP
Xcvr 0 REV 01 740-021309 L16G12902 SFP+-10G-LR
Xcvr 1 REV 01 740-021309 66T027400947 SFP+-10G-LR
Xcvr 2 REV 01 740-021309 ATR06HJ SFP+-10G-LR
Xcvr 3 REV 01 740-021309 66T027400948 SFP+-10G-LR
Xcvr 4 REV 01 740-021308 AD160230PEB SFP+-10G-SR
Xcvr 5 REV 01 740-021309 66T027400943 SFP+-10G-LR
Xcvr 6 REV 01 740-021308 AD160230PBE SFP+-10G-SR
Xcvr 7 REV 01 740-021308 CG04KM01U SFP+-10G-SR
Power Supply 0 REV 04 740-041741 1GA26241768 JPSU-650W-AC-AFO
Power Supply 1 REV 04 740-041741 1GA26241860 JPSU-650W-AC-AFO
Fan Tray 0 SRX4100 0, Front to Back
Airflow - AFO
Fan Tray 1 SRX4100 1, Front to Back
Copyright © 2017, Juniper Networks, Inc.
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