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CHAPTER 19

Contacting Customer Support and
Returning the Chassis or Components

•

Returning a SRX4100 Services Gateway or Component to Juniper Networks on page 75

•

Locating the Serial Number on the SRX4100 Services Gateway or
Component on page 76

•

Contacting Customer Support on page 77

•

Packing a SRX4100 Services Gateway or Component for Shipping on page 78

Returning a SRX4100 Services Gateway or Component to Juniper Networks

To return a services gateway or component to Juniper Networks for repair or replacement,
follow this procedure:

Determine the part number and serial number of the services gateway or component.
See

“Locating the Serial Number on the SRX4100 Services Gateway or Component”

on page 76

Obtain a Return Materials Authorization (RMA) number from JTAC. See

“Contacting

Customer Support” on page 77

NOTE:

Do not return the services gateway or any component to Juniper

Networks unless you have first obtained an RMA number. Juniper Networks
reserves the right to refuse shipments that do not have an RMA. Refused
shipments are returned to the customer via collect freight.

Pack the services gateway or component for shipping.

For more information about return and repair policies, see the customer support webpage
at

http://www.juniper.net/support/guidelines.html

For product problems or technical support issues, open a support case using the Case
Manager link at

http://www.juniper.net/support/

or call 1-888-314-JTAC (within the United

States) or 1-408-745-9500 (outside the United States).

Содержание SRX4100

Страница 2: ...his publication without notice SRX4100 Services Gateway Hardware Guide Copyright 2017 Juniper Networks Inc All rights reserved The information in this document is current as of the date on the title page YEAR 2000 NOTICE Juniper Networks hardware and software products are Year 2000 compliant Junos OS has no known time related limitations through the year 2038 However the NTP application is known t...

Страница 3: ...ay Back Panel 8 Field Replaceable Units in SRX4100 Services Gateways 9 Chapter 3 Cooling System Description 11 Understanding the Cooling System in an SRX4100 Services Gateway 11 Chapter 4 Power Supply Description 13 Understanding the SRX4100 Power Supply 13 AC Power Supply 13 DC Power Supply 14 Part 2 Site Planning and Specifications Chapter 5 Planning and Preparing the Site 19 SRX4100 Services Ga...

Страница 4: ...view 41 Installing the SRX4100 Services Gateway in a Rack 42 Chapter 11 Connecting the SRX4100 Services Gateway to Ground 45 Connecting the SRX4100 Services Gateway Grounding Cable 45 Chapter 12 Connecting the SRX4100 Services Gateway to Power 47 Connecting AC Power to an SRX4100 Services Gateway 47 Connecting DC Power to an SRX4100 Services Gateway 48 Chapter 13 Connecting the SRX4100 Services Ga...

Страница 5: ...cking the SRX4100 Services Gateway for Shipment 78 Packing the SRX4100 Services Gateway Components for Shipment 79 Part 6 Safety Chapter 20 General Safety Guidelines and Warnings 83 Definition of Safety Warnings Levels 83 General Safety Guidelines and Warnings 85 Restricted Access Area Warnings 85 Qualified Personnel Warnings 87 Preventing Electrostatic Discharge Damage 88 Chapter 21 Fire Safety R...

Страница 6: ... DC Power Electrical Safety Guidelines 107 DC Power Electrical Safety Guidelines 107 DC Power Disconnection Warning 108 DC Power Grounding Requirements and Warning 109 DC Power Wiring Sequence Warning 110 DC Power Wiring Terminations Warning 111 In Case of an Electrical Accident 112 Chapter 25 Agency Approvals and Regulatory Compliance Information 115 Agency Approvals 115 Acoustic Noise Compliance...

Страница 7: ...ring the Site 19 Figure 11 Airflow Through the Chassis 26 Chapter 6 Power Specifications and Requirements 29 Figure 12 AC Plug Types 30 Part 3 Initial Installation and Configuration Chapter 10 Installing the Services Gateway 41 Figure 13 Attaching the Mounting Ears and Fixed Brackets 43 Figure 14 Securing the Mounting Ears to the Rack 43 Figure 15 Attaching the Adjustable Brackets 44 Figure 16 Sec...

Страница 8: ...C Power Supplies 71 Figure 22 Removing a DC Power Supply 72 Figure 23 Installing a DC Power Supply 73 Part 6 Safety Chapter 20 General Safety Guidelines and Warnings 83 Figure 24 Placing a Component into an Electrostatic Bag 88 Copyright 2017 Juniper Networks Inc viii SRX4100 Services Gateway Hardware Guide ...

Страница 9: ...ysical Specifications for the Services Gateway Chassis 19 Table 12 Environmental Specifications 20 Table 13 Site Electrical Wiring Guidelines 21 Table 14 Site Preparation Checklist for SRX4100 Services Gateway Installation 22 Table 15 Rack Requirements 24 Table 16 Cabinet Requirements and Specifications 24 Table 17 Clearance Requirements for the SRX4100 Services Gateway 26 Chapter 6 Power Specific...

Страница 10: ...le 24 Factory Default Settings Interfaces 53 Table 25 Factory Default Settings Services 53 Part 4 Maintaining and Troubleshooting Components Chapter 16 Troubleshooting Components 61 Table 26 Alarms for Services Gateway Chassis Components 62 Copyright 2017 Juniper Networks Inc x SRX4100 Services Gateway Hardware Guide ...

Страница 11: ...ormation in the latest release notes differs from the information in the documentation follow the product Release Notes Juniper Networks Books publishes books by Juniper Networks engineers and subject matter experts These books go beyond the technical documentation to explore the nuances of network architecture deployment and administration The current list can be viewed at http www juniper net bo...

Страница 12: ...mode type the configure command user host configure Represents text that you type Bold text like this user host show chassis alarms No alarms currently active Represents output that appears on the terminal screen Fixed width text like this A policy term is a named structure that defines match conditions and actions Junos OS CLI User Guide RFC 1997 BGP Communities Attribute Introduces or emphasizes...

Страница 13: ...e brackets edit routing options static route default nexthop address retain Identifies a level in the configuration hierarchy Indention and braces Identifies a leaf statement at a configuration hierarchy level semicolon GUI Conventions In the Logical Interfaces box select All Interfaces To cancel the configuration click Cancel Represents graphical user interface GUI items you click or select Bold ...

Страница 14: ...nline self service portal called the Customer Support Center CSC that provides you with the following features Find CSC offerings http www juniper net customers support Search for known bugs http www2 juniper net kb Find product documentation http www juniper net techpubs Find solutions and answer questions using our Knowledge Base http kb juniper net Download the latest versions of software and r...

Страница 15: ...For international or direct dial options in countries without toll free numbers see http www juniper net support requesting support html xv Copyright 2017 Juniper Networks Inc About the Documentation ...

Страница 17: ...PART 1 Overview System Overview on page 3 Chassis Components and Descriptions on page 5 Cooling System Description on page 11 Power Supply Description on page 13 1 Copyright 2017 Juniper Networks Inc ...

Страница 19: ...eway is shipped with dual power supplies and is available in both AC powered and DC powered versions SRX4100 AC SRX4100 Services Gateway with dual AC power supplies SRX4100 DC SRX4100 Services Gateway with dual DC power supplies The SRX4100 Services Gateway comes with 64 GB of DDR4 memory and two 240 GB solid state drives SSDs in a redundant array of independent disks RAID Both disks are configure...

Страница 21: ...rvices gateway Table 3 SRX4100 Services Gateway Components on the Front Panel Description Component Number Gigabit Ethernet port to connect to the device over the network Management port 1 Two USB 2 0 ports that accept a USB storage device USB ports 2 Two 1 Gigabit Ethernet 10 Gigabit Ethernet ports CTL control port and FAB fabric port to synchronize data and maintain state information in a chassi...

Страница 22: ...teway Front Panel LEDs g005228 Power Status SSD Table 4 SRX4100 Services Gateway Front Panel LEDs Description LED Solid green receiving power Power Solid green operating normally Solid red critical alarm Hardware component failure Software module failure Fan failure atleast one Blinking red noncritical alarm The other HA node is in the lost disabled or ineligible state Off the system is not receiv...

Страница 23: ...orts Figure 3 on page 7 shows the LEDs The upper LED callout 1 displays the status for the port on the right and the lower LED callout 2 displays the status for the port on the left Table 6 on page 7 describes the LEDs Figure 3 HA Port LEDs Table 6 HA Port LEDs Description LED Solid amber A link is established Blinking amber There is link activity Off There is no link established Status LED Networ...

Страница 24: ...al Specifications on page 19 SRX4100 Services Gateway Environmental Specifications on page 20 Understanding the SRX4100 Services Gateway Back Panel Figure 5 on page 8 shows the back panel of the SRX4100 Services Gateway and Table 8 on page 8 lists and describes the back panel components Figure 5 SRX4100 Services Gateway Back Panel Table 8 SRX4100 Services Gateway Back Panel Components Description ...

Страница 25: ...o power supply slots Each power supply contains a power cord outlet Two 650 W DC or AC power supplies are provided with the services gateway Power supply 6 Related Documentation Understanding the SRX4100 Services Gateway Front Panel on page 5 Field Replaceable Units in SRX4100 Services Gateways on page 9 SRX4100 Services Gateway Physical Specifications on page 19 SRX4100 Services Gateway Environme...

Страница 27: ...y the fans keeps device components within the acceptable temperature range If any one of the four fans fails the services gateway generates a warning but keeps the system running If the temperature keeps rising the services gateway lowers the power consumption by reducing the performance or shutting down some of the chassis components However if the ambient maximum temperature exceeds the warning ...

Страница 28: ...Related Documentation Clearance Requirements for Airflow and Hardware Maintenance for SRX4100 Services Gateways on page 25 Copyright 2017 Juniper Networks Inc 12 SRX4100 Services Gateway Hardware Guide ...

Страница 29: ... power supply weighs approximately 2 3 lb and consists of one AC appliance inlet a fan and LEDs for monitoring the status of the power supply The AC power supply is a hot insertable and hot removable field replaceable unit FRU when the second power supply is installed and running You can install the replacement power supply without powering off the services gateway The AC power supply gives an out...

Страница 30: ...ing Power supply unit is functioning normally Off Unlit NOTE If both the AC LED and the DC LED are unlit either the AC power cord is not installed properly or the power supply fuse has failed If the AC LED is lit and the DC LED is unlit the AC power supply is installed properly but the power supply has an internal failure DC Power Supply Each DC power supply weighs approximately 2 2 lb and has two...

Страница 31: ...ower supplies Figure 10 DC Power Supply LEDs Table 10 on page 15 describes the DC power supply LEDs Table 10 DC Power Supply LEDs Description State Color LED Indicates one of the following Power input voltage is not within the normal operating range No power input Off Unlit IN Input power present and is within the normal operating range On steadily Green No DC power output or abnormal DC output Of...

Страница 32: ...upply unit is functioning normally Off Unlit Related Documentation AC Power Supply Specifications for SRX4100 Services Gateways on page 29 AC Power Cord Specifications for the SRX4100 Services Gateway on page 30 DC Power Supply Specifications for SRX4100 Services Gateways on page 31 Copyright 2017 Juniper Networks Inc 16 SRX4100 Services Gateway Hardware Guide ...

Страница 33: ...Specifications Planning and Preparing the Site on page 19 Power Specifications and Requirements on page 29 Transceiver and Cable Specifications on page 33 Pinout Specifications on page 35 17 Copyright 2017 Juniper Networks Inc ...

Страница 35: ...0 Services Gateway Physical Specifications The SRX4100 Services Gateway chassis is a rigid sheet metal structure that houses all the components Table 11 on page 19 lists the physical specifications of the SRX4100 Services Gateway chassis Table 11 Physical Specifications for the Services Gateway Chassis Value Description 1 75 in 4 45 cm Chassis height 17 48 in 44 40 cm Chassis width 25 in 63 50 cm ...

Страница 36: ...storage temperature in shipping container 40 F through 158 F 40 C through 70 C Temperature Related Documentation SRX4100 Services Gateway Physical Specifications on page 19 General Site Installation Guidelines To plan and create an acceptable operating environment for your services gateway and prevent environmentally caused equipment failures Follow the prescribed electrostatic discharge ESD preve...

Страница 37: ...quality twisted pair cable with one ground conductor for each data signal when applicable if you must exceed the recommended distances Radio frequency interference RFI Provide a properly grounded and shielded environment and use electrical surge suppression devices Strong sources of electromagnetic interference EMI can cause the following damage Destruction of the signal drivers and receivers in t...

Страница 38: ...ices Gateway Table 14 Site Preparation Checklist for SRX4100 Services Gateway Installation Notes Date Performed By AdditionalInformation Item or Task Power Measure distance between external power sources and device installation site Locate sites for connection of system grounding AC Power Supply Specifications for SRX4100 Services Gateways on page 29 DC Power Supply Specifications for SRX4100 Serv...

Страница 39: ...ture Cables Acquire cables and connectors Determine the number of cables needed based on your planned configuration Review the maximum distance allowed for each cable Choose the length of cable based on the distance between the hardware components being connected Plan the cable routing and management Related Documentation SRX4100 Services Gateway Installation Overview on page 41 SRX4100 Services G...

Страница 40: ...s and adjacent racks provides for proper clearance around the services gateway and rack Rack size and strength Secure the rack to the building structure If earthquakes are a possibility in your geographical area secure the rack to the floor Secure the rack to the ceiling brackets as well for maximum stability Rack connection to building structure Related Documentation Clearance Requirements for Ai...

Страница 41: ...in the rear of the cabinet for critical airflow Ensure adequate cool air supply to dissipate the thermal output of the services gateway Route and dress all cables to minimize the blockage of airflow to and from the chassis A cabinet larger than the minimum required provides better airflow and reduces the chance of overheating Cabinet airflow requirements Related Documentation Clearance Requirement...

Страница 42: ...he services gateway Table 17 Clearance Requirements for the SRX4100 Services Gateway Requirement for Clearance Recommended Clearance Location Space for service personnel to remove and install hardware components 34 25 in 87 cm Front of the chassis Space for service personnel to remove and install hardware components 17 4 in 44 2 cm Rear of the chassis Space for cable management and organization 2 ...

Страница 43: ...Documentation SRX4100 Services Gateway Rack Requirements on page 23 Cabinet Requirements for SRX4100 Services Gateways on page 24 27 Copyright 2017 Juniper Networks Inc Chapter 5 Planning and Preparing the Site ...

Страница 45: ...upply Specifications Specification Item Operating range Low voltage line 100 127 VAC High voltage line 200 240 VAC AC input voltage 50 60 Hz AC input line frequency Low voltage line 4 A High voltage line 2 A AC input current rating Low voltage line 650 W High voltage line 650 W AC output power 440 W Maximum System Power Requirement 1500 BTU Hour System Thermal Output Maximum System Power Requireme...

Страница 46: ...try or region Table 19 AC Power Cord Specifications Plug Standards Electrical Specification Country AS NZ 3112 1993 250 VAC 10 A 50 Hz Australia GB2099 1 1996 and GB 1002 1996 CH1 10P 250 VAC 10 A 50 Hz China CEE 7 VII 250 VAC 10 A 50 Hz Europe except Italy and United Kingdom CEI 23 16 VII 250 VAC 10 A 50 Hz Italy JIS 8303 125 VAC 12 A 50 or 60 Hz Japan NEMA 5 15 125 VAC 10 A 60 Hz North America B...

Страница 47: ...tions for a DC power supply Table 20 DC Power Supply Specifications Specifications Item Minimum operating voltage 40 VDC Nominal operating voltage 48 VDC Operating voltage range 40 VDC through 72 VDC DC input voltage 9 A maximum at nominal operating voltage DC input current rating 650 W Output power Related Documentation Understanding the SRX4100 Power Supply on page 13 31 Copyright 2017 Juniper N...

Страница 49: ...SRX SFP 1GE LH SRX SFP 1GE LX SRX SFP 1GE SX JNP 1G SX 8PACK EX SFP 1GE T NOTE The SRX4100 Services Gateway supports only 1000 Mbps speed on EX SFP 1GE T 10 Mbps and 100 Mbps speeds are not supported JNP 1G T 8PACK For the full specifications of these transceivers see The Hardware Compatibility Tool Related Documentation SFP Direct Attach Copper Cables for SRX4100 Services Gateways on page 33 SFP ...

Страница 50: ...ng 1 m and 3 m long DAC cables SRX SFP 10GE DAC 1M SRX SFP 10GE DAC 3M For the full specifications of these transceivers see The Hardware Compatibility Tool Related Documentation Pluggable Transceivers Supported on SRX4100 Services Gateways on page 33 Copyright 2017 Juniper Networks Inc 34 SRX4100 Services Gateway Hardware Guide ...

Страница 51: ...net cable for connecting the services gateway to a management LAN or other device that supports out of band management Two LEDs on the port indicate link activity on the port and the administrative status of the port Table 21 on page 35 provides the pinout information for the RJ 45 connector for the management port An RJ 45 cable with a connector attached is supplied with the services gateway Tabl...

Страница 52: ...r the RJ 45 console connector An Ethernet cable that has an RJ 45 connector at either end and an RJ 45 to DB 9 serial port adapter are supplied with the services gateway Table 22 Console Port Connector Pinout Information Description Signal Pin Request to Send RTS 1 Data Terminal Ready DTR 2 Transmit Data TXD 3 Signal Ground Ground 4 Signal Ground Ground 5 Receive Data RXD 6 Data Set Ready DSR DCD ...

Страница 53: ...ervices Gateway on page 41 Connecting the SRX4100 Services Gateway to Ground on page 45 Connecting the SRX4100 Services Gateway to Power on page 47 Connecting the SRX4100 Services Gateway to External Devices on page 51 Performing the Initial Configuration on page 53 37 Copyright 2017 Juniper Networks Inc ...

Страница 55: ... 1 Move the cardboard carton to a staging area as close to the installation site as possible where you have enough room to remove the components from the chassis 2 Open the carton 3 Pull out the packing material holding the services gateway in place 4 Verify the parts received against the inventory packing list The packing list specifies the part numbers and carries a brief description of each par...

Страница 56: ...able 23 on page 40 lists the parts and their quantities in the packing list Table 23 Parts List for a Fully Configured Services Gateway Quantity Component 1 Services gateway 2 AC or DC Power supply preinstalled 2 AC power cord appropriate for your geographical location only for AC models 1 Rack mount kit 1 Quick Start installation instructions 1 Juniper Product ROHS and Warranty Document 1 End Use...

Страница 57: ...bed in Installing the SRX4100 Services Gateway in a Rack on page 42 4 Connect the grounding cable as described in Connecting the SRX4100 Services Gateway Grounding Cable on page 45 5 Follow instructions for connecting power as appropriate for your site See Connecting AC Power to an SRX4100 Services Gateway on page 47 Connecting DC Power to an SRX4100 Services Gateway on page 48 6 Perform initial c...

Страница 58: ...cture 3 Verify that the rack or cabinet meets the specific requirements described in SRX4100 Services Gateway Rack Requirements on page 23 and Cabinet Requirements for SRX4100 Services Gateways on page 24 4 Remove the services gateway from the shipping carton see Unpacking the SRX4100 Services Gateway on page 39 Ensure that you have the following parts and tools available Phillips screwdriver numb...

Страница 59: ...and Fixed Brackets NOTE Ensure that the rear of the device is supported throughout the process of mounting the device into the rack 2 Slide the device into the rack and secure the mounting ears to the rack using the screws provided Figure 14 Securing the Mounting Ears to the Rack 3 Slide the adjustable brackets into the fixed brackets attached to the rear of the device 43 Copyright 2017 Juniper Ne...

Страница 60: ...ing the Adjustable Brackets to the Rack Related Documentation Connecting the SRX4100 Services Gateway Grounding Cable on page 45 Connecting AC Power to an SRX4100 Services Gateway on page 47 Connecting DC Power to an SRX4100 Services Gateway on page 48 Copyright 2017 Juniper Networks Inc 44 SRX4100 Services Gateway Hardware Guide ...

Страница 61: ...und and then attaching it to the chassis grounding point located on the back panel of the device using an M5 x 10 mm grounding screw CAUTION Before you connect power to the services gateway a licensed electrician must attach a cable lug to the grounding cable that you supply A cable with an incorrectly attached lug can damage the services gateway for example by causing a short circuit Ensure that ...

Страница 62: ...e over the grounding point 4 Secure the grounding cable lug to the grounding point with the screw See Figure 17 on page 46 Figure 17 Connecting the Grounding Cable 5 Dress the grounding cable and verify that it does not touch or block access to the services gateway components and that it does not drape where people could trip on it Related Documentation Connecting AC Power to an SRX4100 Services G...

Страница 63: ...wer to the services gateway a licensed electrician must attach a cable lug to the grounding cable that you supply A cable with an incorrectly attached lug can damage the device for example by causing a short circuit To meet safety and electromagnetic interference EMI requirements and to ensure proper operation you must properly ground the services gateway chassis before connecting power To connect...

Страница 64: ...power supply 11 Verify that the AC and DC LEDs on each power supply are lit green If the fault status LED is lit amber remove power from the power supply and replace the power supply see Removing an AC Power Supply from an SRX4100 Services Gateway on page 67 Do not remove the power supply until you have a replacement power supply ready The power supplies must be installed in the services gateway t...

Страница 65: ...resistance of the 48V and RTN DC cables to chassis ground The cable with very high resistance indicating an open circuit to chassis ground is negative and will be installed on the V input DC power input terminal The cable with very low resistance indicating a closed circuit to chassis ground is positive and will be installed on the V return DC power input terminal CAUTION You must ensure that powe...

Страница 66: ...the power supply terminals until snug using the screwdriver Do not overtighten 8 Replace the terminal block cover 9 Close the input circuit breaker 10 The device powers on as soon as power is provided to the power supply 11 Verify that the IN and OUT LEDs on the power supply are lit green and are on steadily Related Documentation Understanding the SRX4100 Power Supply on page 13 Copyright 2017 Jun...

Страница 67: ... ESD grounding strap to your bare wrist and connect the strap to the ESD point on the chassis 2 Connect the RJ 45 end of the DB9 to RJ 45 cable into the CONSOLE port on your services gateway 3 Connect the other end of the cable to the serial port on the management device 4 Start your asynchronous terminal emulation application such as Microsoft Windows HyperTerminal and select the appropriate COM ...

Страница 69: ...etting up the services gateway for the first time use the CLI to perform the initial configuration Related Documentation SRX4100 Services Gateway Factory Default Settings on page 53 Viewing Factory Default Settings on page 54 Configuring the SRX4100 Services Gateway on page 54 SRX4100 Services Gateway Factory Default Settings Your services gateway comes configured with a factory default configurat...

Страница 70: ...ated which becomes the active configuration If the current active configuration fails you can use the load factory default command to revert to the factory default configuration Related Documentation SRX4200 Services Gateway Factory Default Settings Configuring the SRX4200 Services Gateway SRX4100 Services Gateway Factory Default Settings on page 53 Configuring the SRX4100 Services Gateway on page...

Страница 71: ...gure Entering configuration mode edit root 6 Set the root authentication password by entering a cleartext password an encrypted password or an SSH public key string DSA or RSA edit root set system root authentication plain text password New password password Retype new password password 7 Configure the route for the management interface optional required only if you do not connect the MGMT port di...

Страница 72: ...1 If you changed the management interface IP address in 10 then use the URL https management IP address to access the services gateway NOTE As the system generated certificate is not trusted by default an alert is displayed You can ignore this alert and proceed to access the services gateway The J Web login page is displayed This indicates that you have successfully completed the initial configura...

Страница 75: ...ateway and into the air intake vents Make sure that all power and grounding cables are arranged so that they do not obstruct access to other services gateway components Check the status LEDs on the front panel of the services gateway Periodically inspect the site to ensure that the grounding and power cables connected to the services gateway are securely in place and that there is no moisture accu...

Страница 77: ...ities For information about using the CLI to troubleshoot Junos OS see the appropriate Junos OS configuration guide JTAC If you need assistance during troubleshooting you can contact the Juniper Networks Technical Assistance Center JTAC by using the Web or by telephone If you encounter software problems or problems with hardware components not discussed here contact JTAC Related Documentation Moni...

Страница 78: ...major Replace the power supply A power supply has failed Power supply Install a power supply unit in the empty slot The services gateway requires two power supply units to be installed A power supply unit is not present Verify and ensure that the AC power cord is connected properly AC power cord is not connected Related Documentation Understanding the SRX4100 Services Gateway Front Panel on page 5...

Страница 79: ...ult configuration user host set chassis config button no rescue To disable the button and prevent the services gateway from resetting to either configuration enter the following command user host set chassis config button no clear no rescue The no rescue option prevents the RESET button from loading the rescue configuration The no clear option prevents the RESET button from deleting all configurat...

Страница 81: ...acing Components Replacing AC Power Supplies on page 67 Replacing DC Power Supplies on page 71 Contacting Customer Support and Returning the Chassis or Components on page 75 65 Copyright 2017 Juniper Networks Inc ...

Страница 83: ...ding strap Antistatic bag or an antistatic mat Replacement power supply To remove a power supply from the services gateway see Figure 20 on page 68 1 Place the antistatic bag or the antistatic mat on a flat stable surface 2 Attach an electrostatic discharge ESD grounding strap to your bare wrist and connect the strap to the ESD point on the chassis 3 If the AC power source outlet has a power switc...

Страница 84: ...ceable units FRUs installed in the rear panel of the services gateway You can remove and replace them without powering off the services gateway or disrupting services gateway functions Ensure that you have the following parts and tools available ESD grounding strap CAUTION Do not mix AC and DC power supplies in the same chassis To install an AC power supply see Figure 21 on page 69 1 Attach the ES...

Страница 85: ...e it in until it is fully seated and the ejector lever fits into place You will hear a distinct click when the power supply is fully seated in the chassis Figure 21 Installing an AC Power Supply Related Documentation Connecting AC Power to an SRX4100 Services Gateway on page 47 Removing an AC Power Supply from an SRX4100 Services Gateway on page 67 69 Copyright 2017 Juniper Networks Inc Chapter 17...

Страница 87: ... 2 Antistatic bag or an antistatic mat Replacement power supply To remove a DC power supply see Figure 22 on page 72 1 Place the antistatic bag or the antistatic mat on a flat stable surface 2 Attach the ESD grounding strap to your bare wrist and connect the strap to the ESD point on the chassis 3 Make sure that the voltage across the DC power source cables leads is 0 V and that there is no chance...

Страница 88: ...ateway on page 48 Installing a DC Power Supply in an SRX4100 Services Gateway The power supplies are hot removable and hot insertable field replaceable units FRUs installed in the rear panel of the services gateway You can remove and replace them without powering off the services gateway or disrupting services gateway functions Ensure that you have the following parts and tools available ESD groun...

Страница 89: ... fits into place You will hear a distinct click when the power supply is fully seated in the chassis Figure 23 Installing a DC Power Supply Related Documentation Connecting DC Power to an SRX4100 Services Gateway on page 48 Removing a DC Power Supply from an SRX4100 Services Gateway on page 71 73 Copyright 2017 Juniper Networks Inc Chapter 18 Replacing DC Power Supplies ...

Страница 91: ...Services Gateway or Component on page 76 2 Obtain a Return Materials Authorization RMA number from JTAC See Contacting Customer Support on page 77 NOTE Do not return the services gateway or any component to Juniper Networks unless you have first obtained an RMA number Juniper Networks reserves the right to refuse shipments that do not have an RMA Refused shipments are returned to the customer via ...

Страница 92: ...Serial Number ID Labels on FRUs on page 77 Listing the SRX4100 Services Gateway Component Details with the CLI Before contacting Juniper Networks to request a Return Materials Authorization RMA you must find the serial number on the SRX4100 Services Gateway or component To list all the SRX4100 Services Gateway components and their serial numbers enter the following CLI command user host show chass...

Страница 93: ...d to contact Juniper Networks Technical Assistance Center JTAC You can contact JTAC 24 hours a day 7 days a week using any of the following methods On the Web Using the Case Manager link at http www juniper net support By telephone From the US and Canada 1 888 314 JTAC From all other locations 1 408 745 9500 NOTE If contacting JTAC by telephone enter your 11 digit case number followed by the pound...

Страница 94: ...r each component Phillips screwdriver number 2 Packing the SRX4100 Services Gateway for Shipment on page 78 Packing the SRX4100 Services Gateway Components for Shipment on page 79 Packing the SRX4100 Services Gateway for Shipment To pack the services gateway for shipment 1 Attach an electrostatic discharge ESD grounding strap to your bare wrist and connect the strap to the ESD point on the chassis...

Страница 95: ... Shipment Follow these guidelines for packing and shipping individual components of the services gateway When you return a component make sure that it is adequately protected with packing materials and packed so that the pieces are prevented from moving around inside the carton Use the original shipping materials if they are available Place the individual component in an electrostatic bag Write th...

Страница 97: ...e 89 Radiation and Laser Safety Guidelines and Warnings on page 91 Maintenance and Operational Safety Guidelines and Warnings on page 95 Electrical Safety Guidelines and Warnings on page 101 Agency Approvals and Regulatory Compliance Information on page 115 81 Copyright 2017 Juniper Networks Inc ...

Страница 99: ...This symbol is used with laser warnings Unterminated optical connectors can emit invisible laser radiation Focusing your eye directly on a laser source even a low power laser could permanently damage the eye WARNING This symbol means danger You are in a situation that could cause bodily injury Before you work on any equipment be aware of the hazards involved with electrical circuitry and be famili...

Страница 100: ...l corrente delle pratiche standard per la prevenzione di incidenti Advarsel Dette varselsymbolet betyr fare Du befinner deg i en situasjon som kan føre til personskade Før du utfører arbeid på utstyr må du vare oppmerksom på de faremomentene som elektriske kretser innebærer samt gjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker Aviso Este símbolo de aviso indica perigo Encontra se...

Страница 101: ...is covers or sheet metal parts unless instructions are provided in this guide Such an action could cause severe electrical shock Do not push or force any objects through any opening in the chassis frame Such an action could result in electrical shock or fire Avoid spilling liquid onto the services gateway chassis or onto any services gateway component Such an action could cause electrical shock or...

Страница 102: ...n dem für die Anlage zuständigen Gremium kontrolliert wird Avvertenza Questa unità deve essere installata in un area ad accesso limitato Un area ad accesso limitato è un area accessibile solo a personale di assistenza tramite un attrezzo speciale lucchetto o altri dispositivi di sicurezza ed è controllata dall autorità responsabile della zona Advarsel Denne enheten er laget for installasjon i områ...

Страница 103: ...lifié et compétent Warnung Gerät nur von geschultem qualifiziertem Personal installieren oder auswechseln lassen Avvertenza Solo personale addestrato e qualificato deve essere autorizzato ad installare o sostituire questo apparecchio Advarsel Kun kvalifisert personell med riktig opplæring bør montere eller bytte ut dette utstyret Aviso Este equipamento deverá ser instalado ou substituído apenas po...

Страница 104: ...ally check the resistance value of the ESD strap The resistance must be in the range of 1 to 10 Mohm When handling any component that is removed from the chassis verify that the equipment end of your ESD strap is attached to one of the ESD points on the chassis Avoid contact between the component and your clothing ESD voltages emitted from clothing can damage components When removing or installing...

Страница 105: ...urce Then use a Type C fire extinguisher to extinguish the fire Type C fire extinguishers which use noncorrosive fire retardants such as carbon dioxide CO 2 and Halotron are most effective for suppressing electrical fires Type C fire extinguishers displace the oxygen from the point of combustion to eliminate the fire For extinguishing fire on or around equipment that draws air from the environment...

Страница 106: ...it is no longer eligible for coverage under a service agreement We recommend that you dispose of any irreparably damaged equipment in an environmentally responsible manner Related Documentation General Safety Guidelines and Warnings on page 85 General Electrical Safety Guidelines and Warnings on page 101 Copyright 2017 Juniper Networks Inc 90 SRX4100 Services Gateway Hardware Guide ...

Страница 107: ...ed ports or at fibers that connect to unknown sources Do not examine unterminated optical ports with optical instruments Avoid direct exposure to the beam WARNING Unterminated optical connectors can emit invisible laser radiation The lens in the human eye focuses all the laser power on the retina so focusing the eye directly on a laser source even a low power laser could permanently damage the eye...

Страница 108: ...uto de classe 1 com LED Atención Aviso sobre producto LED de Clase 1 Varning Lysdiodprodukt av klass 1 Laser Beam Warnings WARNING Do not stare into the laser beam or view it directly with optical instruments Waarschuwing Niet in de straal staren of hem rechtstreeks bekijken met optische instrumenten Varoitus Älä katso säteeseen äläkä tarkastele sitä suoraan optisen laitteen avulla Attention Ne pa...

Страница 109: ... het kijken in open openingen vermeden te worden Varoitus Koska portin aukosta voi emittoitua näkymätöntä säteilyä kun kuitukaapelia ei ole kytkettynä vältä säteilylle altistumista äläkä katso avoimiin aukkoihin Attention Des radiations invisibles à l il nu pouvant traverser l ouverture du port lorsqu aucun câble en fibre optique n y est connecté il est recommandé de ne pas regarder fixement l int...

Страница 110: ...l puerto puede emitir radiación invisible cuando no existe un cable de fibra conectado evite mirar directamente a las aperturas para no exponerse a la radiación Varning Osynlig strålning kan avges från en portöppning utan ansluten fiberkabel och du bör därför undvika att bli utsatt för strålning genom att inte stirra in i oskyddade öppningar Related Documentation Laser and LED Safety Guidelines an...

Страница 111: ...zelfde of een equivalent type dat door de fabrikant aanbevolen is Gebruikte batterijen dienen overeenkomstig fabrieksvoorschriften weggeworpen te worden Varoitus Räjähdyksen vaara jos akku on vaihdettu väärään akkuun Käytä vaihtamiseen ainoastaan saman tai vastaavantyyppistä akkua joka on valmistajan suosittelema Hävitä käytetyt akut valmistajan ohjeiden mukaan Attention Danger d explosion si la p...

Страница 112: ...ara vid felaktigt batteribyte Ersätt endast batteriet med samma batterityp som rekommenderas av tillverkaren eller motsvarande Följ tillverkarens anvisningar vid kassering av använda batterier Lightning Activity Warnings WARNING Do not work on the system or connect or disconnect cables during periods of lightning activity Waarschuwing Tijdens onweer dat gepaard gaat met bliksem dient u niet aan he...

Страница 113: ...täntänapoihin AttentionAvantd accéderàcetéquipementconnectéauxlignesélectriques ôtertoutbijou anneaux colliersetmontrescompris Lorsqu ilssontbranchés à l alimentation et reliés à la terre les objets métalliques chauffent ce qui peut provoquer des blessures graves ou souder l objet métallique aux bornes Warnung Vor der Arbeit an Geräten die an das Netz angeschlossen sind jeglichen Schmuck einschlie...

Страница 114: ...earance around the ventilation openings Waarschuwing Om te voorkomen dat welke services gateway van de Juniper Networks services gateway dan ook oververhit raakt dient u deze niet te bedienen op een plaats waar de maximale aanbevolen omgevingstemperatuur van 40 ο C wordt overschreden Om te voorkomen dat de luchtstroom wordt beperkt dient er minstens 15 2 cm speling rond de ventilatie openingen te ...

Страница 115: ...de40 ο C Paraimpedir la restricción de la entrada de aire deje un espacio mínimo de 15 2 cm alrededor de las aperturas para ventilación Varning Förhindra att en Juniper Networks services gateway överhettas genomattinteanvändadeniettområdedärdenmaximaltrekommenderade omgivningstemperaturen på 40 ο C överskrids Förhindra att luftcirkulationen inskränks genom att se till att det finns fritt utrymme p...

Страница 116: ...slação nacional Atención El desecho final de este producto debe realizarse según todas las leyes y regulaciones nacionales Varning Slutlig kassering av denna produkt bör skötas i enlighet med landets alla lagar och föreskrifter Related Documentation General Electrical Safety Guidelines and Warnings on page 101 Copyright 2017 Juniper Networks Inc 100 SRX4100 Services Gateway Hardware Guide ...

Страница 117: ...Part 1 through Part 7 Evaluated to the TN power system Locate the emergency power off switch for the room in which you are working so that if an electrical accident occurs you can quickly turn off the power Do not work alone if potentially hazardous conditions exist anywhere in your workspace Never assume that power is disconnected from a circuit Always check the circuit before starting to work Ca...

Страница 118: ...sel Dette utstyret skal jordes Forviss deg om vertsterminalen er jordet ved normalt bruk Aviso Este equipamento deverá estar ligado à terra Certifique se que o host se encontra ligado à terra durante a sua utilização normal Atención Este equipo debe conectarse a tierra Asegurarse de que el equipo principal esté conectado a tierra durante el uso normal Varning Denna utrustning är avsedd att jordas ...

Страница 119: ...e energia para poder remover a fonte de alimentação de energia deverão ser desconectadas todas as conexões existentes Atención Esta unidad tiene más de una conexión de suministros de alimentación para eliminar la alimentación por completo deben desconectarse completamente todas las conexiones Varning Denna enhet har mer än en strömförsörjningsanslutning alla anslutningar måste vara helt avlägsnade...

Страница 120: ...o de alimentação nas unidades de corrente alternada desligue a corrente no disjuntor nas unidades de corrente contínua Atención Antes de manipular el chasis de un equipo o trabajar cerca de una fuente de alimentación desenchufar el cable de alimentación en los equipos de corriente alterna CA cortar la alimentación desde el interruptor automático en los equipos de corriente continua CC Varning Inna...

Страница 121: ...ivre Warnung Verwenden Sie ausschließlich Kupferleiter Avvertenza Usate unicamente dei conduttori di rame Advarsel Bruk bare kobberledninger Aviso Utilize apenas fios condutores de cobre Atención Emplee sólo conductores de cobre Varning Använd endast ledare av koppar Related Documentation AC Power Electrical Safety Guidelines on page 105 DC Power Electrical Safety Guidelines on page 107 In Case of...

Страница 122: ...r supply must be unplugged to completely disconnect power to the switch Note the following warnings printed on the label next to the power supplies CAUTION THIS UNIT HAS MORE THAN ONE POWER SUPPLY CORD DISCONNECT ALL POWER SUPPLY CORDS BEFORE SERVICING TO AVOID ELECTRIC SHOCK ATTENTION CET APPAREIL COMPORTE PLUS D UN CORDON D ALIMENTATION AFIN DE PRÉVENIR LES CHOCS ÉLECTRIQUES DÉBRANCHER TOUT CORD...

Страница 123: ...wire to handle up to 40 A A DC powered services gateway that is equipped with a DC terminal block is intended only for installation in a restricted access location In the United States a restricted access area is one in accordance with Articles 110 16 110 17 and 110 18 of the National Electrical Code ANSI NFPA 70 NOTE Primary overcurrent protection is provided by the building circuit breaker This ...

Страница 124: ...ntinu placer le disjoncteur en position fermée OFF et à l aide d un ruban adhésif bloquer la poignée du disjoncteur en position OFF Warnung Vor Ausführung der folgenden Vorgänge ist sicherzustellen daß die Gleichstromschaltung keinen Strom erhält Um sicherzustellen daß sämtlicher Strom abgestellt ist machen Sie auf der Schalttafel den Unterbrecher für die Gleichstromschaltung ausfindig stellen Sie...

Страница 125: ...n and yellow stripes is installed as part of the branch circuit that supplies the unit The grounding conductor is a separately derived system at the supply transformer or motor generator set WARNING When installing the services gateway the ground connection must always be made first and disconnected last Waarschuwing Bij de installatie van het toestel moet de aardverbinding altijd het eerste worde...

Страница 126: ...RTN puis 48 V à 48 V En débranchant la puissance l ordre approprié de câblage est 48 V à 48 V RTN à RTN a alors rectifié pour rectifier Notez que le fil de masse devrait toujours être relié d abord et débranché pour la dernière fois Notez que le fil de masse devrait toujours être relié d abord et débranché pour la dernière fois Warnung Die Stromzufuhr ist nur mit geeigneten Ringösen an das DC Netz...

Страница 127: ...minations such as closed loop or spade type with upturned lugs These terminations should be the appropriate size for the wires and should clamp both the insulation and conductor Waarschuwing Wanneer geslagen bedrading vereist is dient u bedrading te gebruiken die voorzien is van goedgekeurde aansluitingspunten zoals het gesloten lus type of het grijperschop type waarbij de aansluitpunten omhoog wi...

Страница 128: ...ando se necesite hilo trenzado utilizar terminales para cables homologados tales como las de tipo bucle cerrado o espada con las lengüetas de conexión vueltas hacia arriba Estos terminales deberán ser del tamaño apropiado para los cables que se utilicen y tendrán que sujetar tanto el aislante como el conductor Varning När flertrådiga ledningar krävs måste godkända ledningskontakter användas t ex k...

Страница 129: ...cal Safety Guidelines and Warnings on page 101 AC Power Electrical Safety Guidelines on page 105 DC Power Electrical Safety Guidelines on page 107 113 Copyright 2017 Juniper Networks Inc Chapter 24 Electrical Safety Guidelines and Warnings ...

Страница 131: ...Classification Requirements and User s Guide EN 60825 2 Safety of Laser Products Part 2 Safety of Optical Fiber Communication Systems UL 60950 1 2nd Edition 2014 10 14 TUV GS to EN 60950 1 2006 A11 2009 A1 2010 A12 2011 A2 2013 IEC 60950 1 2005 Second Edition Am1 2009 Am2 2013 CE EMC FCC Part 15 Class A 2007 USA Radiated Emissions EN 55022 Class A 2006 European Radiated Emissions VCCI Class A 2007...

Страница 132: ...on of Hazardous Substances ROHS 6 Telco Common Language Equipment Identifier CLEI code NEBS Not compliant Related Documentation Acoustic Noise Compliance Statements on page 116 EMC Requirements on page 117 Acoustic Noise Compliance Statements The maximum emitted sound pressure level is 70 dB A or less per EN ISO 7779 German Translation Maschinenlärminformations Verordnung 3 GPSGV der höchste Schal...

Страница 133: ...ct may cause radio interference in which case the user may be required to take adequate measures VCCI A United States The services gateway has been tested and found to comply with the limits for a Class A digital device of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment g...

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