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Operating Manual: FRWM-IP-GATE - IP-Gateway

EN

7.7  Connection to smoke alarm 

device lost

Connection problems to smoke alarm 

devices are detected with the aid 

of a network scan (see chapter 4.9 

“Network scan” on page 21).

 

4

If the connection to a smoke alarm 

device is interrupted, you will get 

an email within the automatic test 

interval.

Possible causes:

 

Installation location of an 

existing smoke alarm device 

has been changed

 

Smoke alarm devices that have 

been added have been mounted 

too far away from, or too close 

to existing smoke alarm devices

 

The initial installation was faulty, 

this is particularly possible for 

installations without a gateway

Possible causes:

 

Gateway power plug unplugged

 

Power outage

 

Power unit or cable defective

Remedy:

 

f

Restore the power supply within 

2 hours or replace the rechargeable 

battery (see chapter 9.3 “Replacing the 

rechargeable battery” on page 47).

 

f

Replace power unit or cable if 

necessary.

7.6  Gateway in network operation 

again

You receive this notification if, after battery 

operation (see chapter 7.5 “Gateway in 

battery operation” on page 31) of the 

gateway, the power supply is restored.

Содержание FRWM-IP-GATE

Страница 1: ...FRWM IP GATE IP Gateway Operating Manual...

Страница 2: ...Table of Contents 1 Notes on the operating manual 3 2 Safety instructions 9 3 Overview 14 4 Commissioning and setting up 16 5 Reset 25 6 Installation variants 26 7 Notifications 31 8 Troubleshooting 3...

Страница 3: ...ty the IP gateway is hereinafter referred to as gateway or device and the smoke alarm device with ra dio link is referred to as smoke alarm device 1 1 Validity of this operating manual The operating m...

Страница 4: ...with the fundamental requirements and other relevant provisions of the following directives R TTE Directive 2014 53 EU Environmentally compatible design for energy related products 2009 125 EC Waste E...

Страница 5: ...rning symbol in warning labels Additional information and guidelines 1 Numbered action steps f Symbol for an instruction or a required action 5 Result of an action 4 Problem associated with an action...

Страница 6: ...This also applies for online auctions but is not limited thereto Rights arising from statutory regulations remain unaffected by the limited warranty f f Please keep your receipt as proof that the devi...

Страница 7: ...ion Thermal damage If the device has been exposed tempo rarily or continuously to a temperature below 0 C or above 70 C any warranty claim shall be forfeited Excessive rechargeable battery load The de...

Страница 8: ...heless exists under the law the after sales services shall be limited to the duration of this warranty 1 9 Limitation of liability Your rights are limited to the repair or re placement of this device...

Страница 9: ...used areas with typically occurring frequency of smoke alarms Note the following when using the gateway f f Only use the device with the power unit and power cable provided f f Use the device only as...

Страница 10: ...is operating manual Exceptions to the above require a writ ten agreement with the manufacturer 2 4 General safety information The general safety information describes all measures to ensure safety the...

Страница 11: ...ning the position of your smartphone the gateway or the smoke alarm device On request Jung product support will delete your data from its IT system Replacing the rechargeable battery Under some circum...

Страница 12: ...ion Grease Nicotine and paint fumes Paint finishes e g wall paint Adhesives Contamination of any kind Immersion in water Immersion in water can damage the device f f Do not immerse the device in water...

Страница 13: ...ng Manual FRWM IP GATE IP Gateway 13 EN Sensitive components The device consists of sensitive components f f Do not throw the device f f Do not let the device fall f f Do not exert any pressure on the...

Страница 14: ...eway can relay a notification via SMS or email As an option you can order the call on alarm function in addition In the web app you can specify who receives the alarm see chapter 4 13 Notification on...

Страница 15: ...is used as to protect the gateway from failure during an interruption of the power supply e g power outage In this case the energy supply is assured over a period of at least 2 hours When power suppl...

Страница 16: ...e LAN cable It is strictly required for the installation 4 Commissioning and setting up The operating manual describes initial in stallation of the gateway in combination with smoke alarm devices when...

Страница 17: ...nt first 1 In the web app s start up screen click Register 2 Enter your email address and choose a password The email address will be your user name 3 Check the I accept theTerms and Conditions check...

Страница 18: ...r using a LAN cable 5 Select LAN or WI FI connection For a more stable installation we recommend the LAN connection f f For a WI FI connection enter the WI FI parameters and click Save 4 7 Connecting...

Страница 19: ...4 8 Setting up the radio group and integrating the gateway The connection between smoke alarm devices and the gateway is set up di rectly on the devices learning mode Switch off the gateway 1 Remove t...

Страница 20: ...further smoke alarm devices one after another to the radio group To do this press in the activation buttons on the respective smoke alarm devices so that they are flush With every newly added device t...

Страница 21: ...flashes intermittently indi cating the already integrated radio group participants 5 5 The gateway has been successfully integrated into the radio group 2 Press the radio button A briefly to exit the...

Страница 22: ...l installed smoke alarm devices 4 12Measured data 1 To view the measured data of a smoke alarm device click the smoke alarm device in the Radio group menu 2 Click the Maintenance title then click the...

Страница 23: ...a code e g 0049 5 All of the stored recipients will be informed in case of an alarm 4 14GSM alarming If there is a connection fault to the router the gateway can send a smoke alarm as long as GSM rece...

Страница 24: ...is switched off no alarms will be forwarded not even via GSM When you reconnect the power cable the gateway is placed in service again You will receive an email stating Gateway is again reachable 4 15...

Страница 25: ...radio button with splint pin until it flashes then release 5 5 The device is in its default state In some situations you must execute a re set to restore the default state e g for new installation of...

Страница 26: ...evices one after another to the radio group To do this press in the activation but tons on the respective smoke alarm devices so that they are flush 6 Installation variants 6 1 New installation f f Pe...

Страница 27: ...ng mode duration resets to a further 10 minutes f f To terminate the learning mode briefly press the radio button on the gateway or smoke alarm device 5 5 The smoke alarm device has been successfully...

Страница 28: ...verarching alarm forwarding to other user accounts 6 3 Gateway to gateway switch alarm forwarding Fig 3 Gateway to gateway switch alarm forwarding A gateway to gateway switch enables the forwarding of...

Страница 29: ...vices of the shared radio group Outgoing alarms Alarms are sent to other gateways these react differently according to their settings Residential buildings In residential buildings the alarms are only...

Страница 30: ...the router After installation you can also select be tween LAN connection to the router and WI FI connection to the router IMPORTANT To ensure that the radio group remains intact DO NOT execute radio...

Страница 31: ...way button B flashes as long as battery operation continues B 7 Notifications 7 1 Smoke alarm A smoke alarm is sent via email and SMS if desired In the web app it is possible to flexibly specify who w...

Страница 32: ...d have been mounted too far away from or too close to existing smoke alarm devices The initial installation was faulty this is particularly possible for installations without a gateway Possible causes...

Страница 33: ...eated the dwelling unit This message will be repeated month ly until the executed maintenance has been documented in the web app 7 9 Status of the smoke alarm devices Within the automatic test interva...

Страница 34: ...anufacturer Serial number belongs to a gateway from another manufacturer Problems during commissioning and set up are indicated by error messages in the web app and LED signals on the devices Faults d...

Страница 35: ...regular intervals B 4 4 A connection cannot be established 4 4 An error message appears in the web app Possible causes No LAN connection or faulty LAN connection Router has no connection to the Inter...

Страница 36: ...tion backup to press the radio button on the smoke alarm device or the radio button A on the gateway until the signal LED lights up and then goes off again and then release 5 Set up the gateway again...

Страница 37: ...to activation 4 4 Radio LED on the smoke alarm device briefly lights up green Remedy 1 Reset of the smoke alarm device in question see chapter 5 2 Smoke alarm device reset on page 25 2 Reactive smoke...

Страница 38: ...other smoke alarm devices Remedy 1 Reset the radio module on the gate way see chapter 5 1 Gateway reset on page 25 step 2 2 Correct the position of the gateway 3 Reconnect the gateway with power Radio...

Страница 39: ...in the gateway 2 Reset the radio module on the gateway see chapter 5 1 Gateway reset on page 25 step 2 3 Connect the USB cable to the gate way and restore the power supply to the gateway When the gat...

Страница 40: ...the gateway does not respond Possible causes Gateway is switched off 4 4 Gateway is switched off Signal LED gateway button B Off Remedy f f Connect the USB cable to the gate way and restore the power...

Страница 41: ...teway f f Replace rechargeable battery if nec essary see chapter 9 3 Replacing the rechargeable battery on page 47 5 5 Power supply to the gateway has been re established Connection failure in the gat...

Страница 42: ...ctly or defective Remedy 1 Check plug connection of the LAN cable 2 Check LAN cable and replace if necessary 3 Set up gateway connection again see chapter 4 6 Set up the gate way on page 18 Gateway ma...

Страница 43: ...ices and the gateway see chapter 5 Reset on page 25 4 If the previously mentioned measures do not work contact product support see chapter 11 2 Product support on page 48 8 7 Error in the radio connec...

Страница 44: ...age 26 2 Repeat network scan see chapter 4 9 Network scan on page 21 Smoke alarm device switched off Remedy 1 Switch on the smoke alarm device see operating manual for the smoke alarm devices 2 Repeat...

Страница 45: ...distance between smoke alarm devices Remedy 1 Return all of the smoke alarm devic es to the default state and reset the radio module on the gateway see chapter 5 1 Gateway reset on page 25 step 2 2 M...

Страница 46: ...nit are undamaged and connected The router is undamaged and connected The radio button A on the gateway is illuminated green The gateway button B on the gateway is illuminated green and flashes every...

Страница 47: ...acturer see chapter 11 Accessories spare parts and service on page 48 To change the rechargeable battery in the gateway proceed as follows 1 Open the battery compartment with a suitable screwdriver 2...

Страница 48: ...tilization or hand it over to your local waste disposal company f Note that improper dispos al can harm the environment 11 1Accessories and spare parts Power cable Power unit Spare rechargeable batter...

Страница 49: ...te in which it is possible to add new devices into an existing radio group Network scan The network scan scans all members of a radio network and allocates the devices to the gateway In this process i...

Страница 50: ...er supply duration 3 6V NiMH AA LSD NTC interchange able at least 2 hours Power supply 5V 1 A USB power unit 32 bit processor 32 bit SMD technology Optimum storage temperature 5 to 35 C 70 rel humidit...

Страница 51: ...uency 868 3 MHz in accordance with R TTE Directive ISM band WI FI GSM Data encryption AES256 Maximum number of networked nodes per group 15 including IP Gateway Maximum number of networked radio group...

Страница 52: ...h Interval Alert tone commissioning and setup Powe r c a bl e unplugged from gateway 30 seconds Power plug removed or Power outage 60 seconds Network reset successful No interval 2 seconds lastly 1 se...

Страница 53: ......

Страница 54: ...JUNG GMBH CO KG k_148817 Revision of the brochure 2017 01 Impressum ALBRECHT JUNG GMBH CO KG Volmestra e 1 58579 Schalksm hle Telefon 49 23 55 8 06 0 Telefax 49 23 55 8 06 204 kundencenter jung de ww...

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