Q3. The printed image is not clear!
- Make sure the milk foam or cream is proper prepared.
- Different densities of milk foam or cream can affect print quality.
- Please refer to section 3.4.5 and section 3.5.
Q4. I accidentally knocked over coffee mug
- Please turn off the power and unplug the power cord immediately.
- Please wipe this product with a clean and dry cloth (rag).
- If there is liquid contact with the power button or power outlet, please wipe it carefully. Please contact customer
service staff if any questions.
- If any abnormal conditions or lights are found after turn the power back on, please turn off the power immediately
and unplug the power cord and then contact customer service staff.
Q5. After print job is completed, the lift tray does not come down
- Please turn off the power immediately and unplug the power cord.
- Check the lift tray drop path, clear obstacles if obstacles are found.
- Turn the power back on.
- If the lift tray still not co me down, please turn off the power immediately and unplug the power cord and then
contact customer service staff.
CUSTOMER
SUPPORT
Table 8-1 Customer Support Information
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Webstie
www.lap.kamopos.com
