11
TROUBLESHOOTING
Try the solutions suggested here fi rst in order to avoid the cost of an unnecessary service call.
Nothing will operate
■
Is the cooktop wired properly?
See the Installation
Instructions for more information.
■
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the
problem continues, call an electrician.
Cooktop will not operate
■
Is the cooktop control set correctly?
Touch the display
area on the control panel to select a cooking surface before
selecting a function.
■
Is the “Control Lock” Cooktop Lockout set?
See “Control
Lock” section.
■
Has the cooktop turned off by itself?
The power off key was
unintentionally touched. Press power key again. Reset the
cooktop.
Excessive heat around cookware on cooktop
■
Is the cookware the proper size?
Use cookware about the
same size as the surface cooking area. Cookware should not
extend more than 1/2" (1.3 cm) outside the cooking area.
Cooktop cooking results not what expected
■
Is the proper cookware being used?
See “Cookware”
section.
■
Is the cooktop control set to the proper heat level?
See
“Functions” section.
■
Is the cooktop level?
Level the cooktop. See the Installation
Instructions.
Display shows messages
■
Is the display fl ashing “F” and numbers?
If “F” and a
number are alternately fl ashing on the display, refer to the
following table for possible solutions.
DISPLAY CODE
DESCRIPTION
POSSIBLE CAUSES
SOLUTION
F0E1
Cookware is detected but it is
not compatible with requested
operation.
The cookware is not well positioned
on the cooking zone, or it is not
compatible with one or more
cooking zones.
Press On/Off button twice to remove
the F0E1 code and restore the
functionality of the cooking zone.
Then, try to use the cookware with
a different cooking zone, or use
different cookware.
F0EA
The control panel switches off
because of excessively high
temperatures.
The internal temperature of
electronic parts is too high.
Wait for the cooktop to cool down
before using it again.
F0E2, F0E4, F0E6,
F0E8, F0EC, F1E1,
F6E1, F7E5, F7E6
Disconnect the cooktop from the power supply.
Wait a few seconds then reconnect the cooktop to the power supply.
If the problem persists, call the service center and specify the error code that appears on the display.
d E
[when the cooktop
is off]
The cooktop does not heat up.
The functions do not come on.
DEMO MODE on.
Follow the instructions in the "DEMO
MODE" section of this use & care
guide
The cooktop does not allow a
special function to be activated.
The power regulator limits the
power levels in accordance with the
maximum value set for the cooktop.
See paragraph "Power management".
[Power level
lower than level
requested]
The cooktop automatically sets
a minimum power level to ensure
that the cooking zone can be
used.
The power regulator limits the
power levels in accordance with the
maximum value set for the cooktop.
See paragraph "Power management".
e.g.
:
BOILING
e.g.
Operational cooktop sounds
■
Is there a low humming?
This occurs when cooking at
high power. The cause of this is the amount of energy that is
transmitted from the appliance to the cookware. This sound
will quiet or go away when the power is turned down.
■
Is there a crackling?
This sound occurs when cookware is
used that consists of different materials. The noise is caused
by vibrations in the joint faces between the different layers. It
may change depending on the amount and type of food being
cooked.
■
Is there a fan noise?
The electronics require a controlled
temperature in order to function reliably. The cooktop is
fi tted with a fan that runs at various speeds according to the
temperature detected. The fan may also continue to run even
after the cooktop has been switched off, if the temperature it
detects is too high.
08-Jan-2021 04:24:49 EST | RELEASED
In some European factories the letter "W" of the part code mentioned herein will be automatically
replaced by the number "4000" (e.g. "W12345678" becomes "400012345678")
