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36” RADIANT COOKTOP WITH ELECTRONIC CONTROLS

GROUNDING SPECIFICATIONS

Ground Path Resistance 

0.10 

:

Max.

Insulation Resistance 

250 K

:

 Min.

INSTALLATION REQUIREMENTS

Power Supply
The cooktop must be connected to a supply circuit of the proper 

voltage and frequency as specified on the rating plate. Wire size 

must conform to the National Electrical Code or the prevailing local 

code. The rating plate is located on the side of the component box.

WIRING

Built-in power leads are UL-approved for connection to larger 

gauge household wiring. The insulation of these leads is rated 

at temperatures much higher than the temperature rating of 

household wiring. The current-carrying capacity of a conductor is 

governed by the temperature rating of the insulation around the 

wire rather than the wire gauge alone.

WARNING: 

IMPROPER CONNECTION OF ALUMINUM 

HOUSE WIRING TO THESE COPPER LEADS CAN RESULT IN 

A SERIOUS PROBLEM. USE ONLY CONNECTORS DESIGNED 

FOR JOINING COPPER TO ALUMINUM AND FOLLOW THE 

MANUFACTURER’S RECOMMENDED PROCEDURE CLOSELY.

CERAMIC GLASS COOKTOP

If the glass is damaged it must be replaced in combination with 

the touch board; these two components come from the factory as 

a single assembly. Do NOT attempt to remove and reuse the touch 

board. The display board and its light guides may be removed from 

the old touch board and installed onto the new touch board.

 Electrical Shock Hazard

Death or serious injury can result from failure to follow these 

instructions.
•  Service by a qualified service technician only.
•  Disconnect power before servicing this product.
•  Reconnect all grounding devices after service.
•  Replace all parts and panels before operating.

 WARNING

31-17149   12-14   GE

Model Numbers - ZEU36R

IMPORTANT

SERVICE INFORMATION

DO NOT DISCARD

APPEARANCE DEFECTS

Scratches, marks, discoloration, stains, spots, etc. can be caused by food, 
cookware, utensils, cleaning solutions or water.
BEFORE replacing the COOKTOP, use the cooktop cleaning procedure 
outlined in the Owner’s Manual.
NOTE: When servicing the cooktop, care must be taken not to scratch or 
damage the glass.

RADIANT HEATING ELEMENT SYSTEMS

The radiant heating element consists of a spiral wound resistance wire 

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corrosion protected metal tray.

TEMPERATURE LIMIT/HOT LIGHT SWITCH

The Temperature Limit/Hot Light Switch performs two functions:
1. Turns on HOT LIGHT as soon as glass temperature reaches 150º F. The 

hot light will remain on until the glass surface above the heating unit 
has cooled below 150º F (Even after surface unit switch has been turned 

2. Detects when glass temperature above a unit has exceeded its limit of 

approximately 1031º F and disconnects power to that unit. When glass 
temperature cools below 1031º F, the unit will turn back on.

The temperature limit/hot light switch can not be calibrated.

HOT SURFACE INDICATOR LIGHT

When the glass temperature reaches 150º F the Hot Surface Indicator 
Light is activated to alert consumer that glass Surface is too hot to 
touch. The Hot Surface Indicator Light Is turned on by an additional set of 
contacts within the temperature limiter.

Tri-Ring Element

Single Element

Dual Element

SERVICE MODE

Service Mode can be entered by the following steps:
1.  Press and Hold the Front Right Burner ON/OFF key for 7 seconds 

until tone is heard and “1” appears on the timer.

2.  Press and Hold Rear Right Burner ON/OFF key for 7 seconds 

until tone is heard and Software version appears on the timer.

DIAGNOSTICS MODE SUMMARY

The Table below describes what key provides what diagnostic 

features each key will do.

Key

Response

Left Rear +

Displays failure codes on the Timer. Pressing 
this key multiple times will cycle through 
each failure code until dashes appear 
showing the end of the codes. If no active 
failures exist only dashes will be shown with 
each press.

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Pressing and holding for 5 seconds will clear 
the Failure Code that is currently displayed. 

Left Front +

Turns on all the LEDs for 5 seconds.

Left Front - 

Exit Service Mode.

Right Front -

Display main board software version

Right Front +

Display Induction board #1 software version

Timer Select 

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ONLY use this when a mistake has been 
made in setting the model number for a 
service replacement board.
To clear the service model number, press and 
hold for 7 seconds. Control will show SEt in 
timer block, ready to reprogram the service 
control’s model number.

FAILURE CODES

User Interface
Fault 

Code

Issue Description

Possible Fixes

F1x

UL “On” Indicator 
Light/LED Failure

Replace Display Board 

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F7x

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Button Matrix Error

Replace Touch Board

F82

8VHU,QWHUIDFH8,

 

Microprocessor Error

Replace Display Board 

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Machine Control (MC)
Fault 

Code

Issue Description

Possible Fixes

F6x

UI cannot 
communicate with 
Machine Control

Check wires connecting UI 
to MC. Replace Machine 
Control. Replace Display 

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F81

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Microprocessor Error

Replace Machine Control

NOTES:

If the touch board needs to be replaced it must be replaced in 

combination with the glass; these two components come from the 

factory as a single assembly. Do NOT attempt to reuse the glass 

when replacing the touch board. The display board and its light 

guides may be removed from the old touch board and installed 

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If the display board needs to be replaced, the light guides need to 

be transferred from the old display board to the new display board 

before installing the new display board onto the touch board (and 

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squeeze together the clips on the outside of the smaller light 

guides (on the large, circular light guides press the clips outwards 

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light guide from the display board; transfer it to the same location 

on the replacement display board.

SEt – SETTING UP SERVICE REPLACEMENT CONTROLS

Service Replacement UIs must be set up with the appropriate 

model number to function correctly.
1.  After replacing the control, apply power to the unit.
2.  Upon power up the UI will display the letters SEt after a few 

seconds.

 NOTE: All the LEDs may initially turn on for up to 10 seconds 

before SEt appears on screen.

3.  Using the Timer up (^

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4.  Press and hold the Timer Select (or Timer Start on models 

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number in the control.

5.  The control should restart and operate normally.

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