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laws vary from state to state. If your state law al-
lows, DaimlerChrysler requires that you first notify
us in writing of any service difficulty that you may
have experienced so that we can have a chance to
make any needed repairs before you are eligible for
remedies provided by these laws.
In all other states, we ask that you give us written
notice of any service difficulty. Send your written
notice to the DaimlerChrysler Customer Assis-
tance Center at the address in 7.2.
7.2 Helpful Addresses and Telephone
Numbers
Here are the addresses and telephone numbers of the
DaimlerChrysler Customer Assistance Center that can
help you wherever you happen to be. Contact the one
that covers your area:
• If any action is required on the part of the dealer
or DaimlerChrysler you will be contacted within
ten (10) days after the date by which the dealer or
DaimlerChrysler must act to determine whether
performance has been rendered.
• The entire dispute settlement process will
normally take no longer than 40 days.
• The CAP dispute settlement procedure does not
take the place of any state or Federal legal
remedies available to you. Whether or not you
decide to submit your dispute to the Process,
you are free to pursue other legal remedies.
D. Notice Under State Lemon Laws
Some states have laws allowing you to get a re-
placement vehicle or a refund of the vehicle’s
purchase price under certain circumstances. These
HOW TO DEAL WITH WARRANTY PROBLEMS