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Part No. 960-000192R_Rev. A

© 2017 JCM American Corporation

GEN2U™ Printer

JCM® Training Overview

August, 2017

925 Pilot Road, Las Vegas, Nevada 89119

Office & Technical Support: (800) 683-7248 (option 1 after hours), FAX: (702) 651-0214

E-mail: [email protected]

http://www.jcmglobal.com

JCM is a registered trademark of JCM American Corporation. All other product names
mentioned herein may be registered trademarks or trademarks of their respective companies.
Furthermore,

™

,

®

and

©

are not always mentioned in each case throughout this publication.

"JCM American Corporation has been accredited as an Authorized Provider by the
International Association for Continuing Education and Training (IACET)”

PERSONAL NOTES AND COMMENTS

Add relevant notes and comments regarding your installation here.

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Содержание GEN2U

Страница 1: ...Part No 960 000192R_Rev A August 2017 2017 JCM American Corporation Phone 800 683 7248 702 651 0000 Fax 702 651 0214 E mail support jcmglobal com www jcmglobal com JCM TRAINING OVERVIEW GEN2U Printer...

Страница 2: ...onfiguration Ticket 9 JCM Printer Basic Driver 10 About GEN2U Firmware 12 GEN2U Firmware Identification 12 GEN2U Firmware Structure 12 About OTP Printer Units 13 Additional Check for OTP Units 13 Usin...

Страница 3: ...U models GEN2U PRINTER UNIT Figure 1 illustrates the GEN2U Printer Unit Table 1 GEN2U Printer Versions Device Version Difference GEN2U RS 232 Netplex USB NOTE The GEN2U Universal protocol is configure...

Страница 4: ...ES Figure 2 illustrates the GEN2U Component Names and Locations Figure 2 GEN2U Printer Component Names e l b a c d f g h j k i a RS232 USB Coil Interface Cable b Coil Interface Cable Connector c Lid L...

Страница 5: ...Sensors refer to Figure 4 on the following page Printer Tray Sensor Figure 4 a Paper Low Sensor Figure 4 b Lid Open Sensor Figure 4 d Ticket Taken Sensor Figure 4 e Table 2 GEN2U Printer Sensor Cleani...

Страница 6: ...GEN2U Printer JCM Training Overview August 2017 3 Rotate the Print Head Release Lever Figure 5 a leftward then gently press down on the Lever to lower the Print Head a c b d e Figure 4 GEN2U Printer S...

Страница 7: ...ean using a new cleaning swab 5 To clean the Print Head Rollers Figure 7 a and the Presenter Assembly s Feed Rollers Figure 7 b turn the Rollers by hand while wiping them with a new Clean ing Wipe or...

Страница 8: ...ive packaging 5 Insert the Cleaning Card into the Ticket In Slot Figure 8 b It will automati cally load in the proper position 6 Press and hold the Feed Button Figure 8 c to feed the Cleaning Card thr...

Страница 9: ...ket with the current Configuration and Firmware information proceed as follows 1 Remove power from the GEN2U Printer 2 Press and hold the FEED Button 3 Reapply power to the GEN2U Printer 4 Continue to...

Страница 10: ...aluation Harness DB 9 Connector 3 Reapply power to the GEN2U Printer Unit 4 From the PC Desktop double click on the JCM Printer Basic Driver icon 5 Click to select the Communication Protocol either RS...

Страница 11: ...nformation Verify the Print quality of the Ticket Information An Active condition for a Sensor or Printer Error will be displayed in the Printer Status section as a RED highlighted box as shown in Fig...

Страница 12: ...rotocol One character R RS 232 N Netplex U USB GUR RS 232 Version number Remaining characters variable length GUR0001213 dfu GEN2U RS 232 Version 001213 GUN0010506 sha GEN2U Netplex Version 0010506 GU...

Страница 13: ...n 2 Verify whether the second to last character of the Firmware Version is a 2 or a 4 e g GUU01xxx2x sha or GUN001xx4x sha 3 These units cannot be updated using the JCM DFU Downloader Application The...

Страница 14: ...wnloader Application icon to launch it The Printer status will display as 1 device connected Figure 12 a 4 If no Printer is detected Drivers will need to be installed Drivers are installed automatical...

Страница 15: ...GEN2U Printer s USB Upload Port Figure 13 c 8 Remove the Rubber Plug from the 4 pin Connector Figure 13 b 9 Insert the Upgrade Key into the GEN2U Printer s 4 pin Connector Figure 13 c 10 Click the Yes...

Страница 16: ...e BlueWaveDX Tool s USB Connector Type A Figure 15 a to the GEN2U Printer s USB Update Port Figure 15 b 2 Turn the BlueWaveDX Tool s Power Switch ON Figure 15 c 3 When the Firmware Update screen appea...

Страница 17: ...le 7 Bezel LED Indications STATUS LED INDICATIONS The Status LEDs will indicate the operational state of the GEN2U Printer Table 8 Status LED Indications Bezel Display Status Solid ON Printer is ready...

Страница 18: ...25VDC outside its allowable range This error could be due to a poor cable connection The Printer will automatically resume operation after the Power Supply is detected to be within range Print Head Re...

Страница 19: ...er Lecture Notes MAINTENANCE EQUIPMENT Table 10 Maintenance Equipment JAC No Description 350 00292 100 Cleaning Kit 150 00013 100 Evaluation Harness 350 00258 100 24VDC Power Supply 302 100010R USB Ca...

Страница 20: ...istered trademark of JCM American Corporation All other product names mentioned herein may be registered trademarks or trademarks of their respective companies Furthermore and are not always mentioned...

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