JBL AV2, Руководство пользователя

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Troubleshooting and Maintenance
Harman Consumer Group, Inc.
6-6
Using the PC input, the remote control commands on page 4 of
the JBL menu and page 2 of the ZONE 2 menu do not work.
1. Make sure that the computer is properly connected to the USB
input of the AV2 processor.
2. Make sure that PC is selected as the active input on the AV2
processor.
3. Make sure that the media player has been opened on the
computer and is playing audio.
4. Make sure the media player is the “top” or active screen on the
computer. The AV2 remote control will not operate the media
player if it is minimized or “behind” other programs.
CAUTION!
Do NOT power cycle the computer while connected to the
AV2 with the PC input selected. The computer MUST be
on and connected to the AV2 rear panel USB jack BEFORE
selecting the PC input on the AV2. Selecting the PC input
first may cause a burst of loud noise that may be
damaging to the speakers or the listener’s hearing. We
assume no responsibility for damage caused in this man-
ner.
The iPod does not play or respond to commands from the AV2
remote control.
1. Make sure that the dock is properly connected to the AV2
processor.
2. Make sure that the dock is selected as the active input on the
AV2 processor.
3. Make sure that the touchscreen of the AV2 remote control is in
an iPod control page of the “JBL” or “ZONE 2” menu layer.
The front panel display and controls of the iPod do not operate
when the iPod is docked and the Dock input is selected as the
AV2’s active input.
This is normal behavior and does not indicate a problem with the
iPod, the dock or the AV2 processor. Use the AV2 remote control to
navigate the iPod functions. Refer to
Section 5: PC and Dock Controls
for further information.
The iPod does not seem to be functioning correctly.
Verify the video input setting of the Dock input in use. If the video
input is set to an HDMI input source, the functionality of the iPod
may be hindered.
If all else fails...
1. Using the Installation Worksheet that begins on page D-2,
document all user-defined settings. Then refer to the “Restoring
Factory Default Settings” section found later in this chapter to
reset the AV2 to the factory settings.
Note: If you want to save your settings before restoring the
factory defaults, you must save them manually. The
Installation Worksheet in Appendix D has been provided to
assist you.
2. Contact an authorized JBL dealer.
3. Go to www.jbl.com for instructions on how to reach customer
service.
Note: Visit http://jbl.com/home/product_support/ to access the knowl-
edge base for answers to frequently asked questions and additional
troubleshooting information.