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LGG100-GG Operator’s Manual
73
TR O U B L E S H O O T I N G
Receiver Problems
Receiver Problems
The following are some of the most commonly encountered receiver problems.
Table 5-1. Receiver Problems
Problem
The receiver cannot establish a connection to a computer or external controller.
Causes
Solutions
The cable is not properly plugged in.
Check that the cable connector is attached to
the correct serial port.
Unplug the cable, and then securely and
properly reconnect it to the receiver.
See “External Components” on page 22 and
“Connector Specifications” on page 85 for
information on the receiver's connectors.
The cable is damaged.
Use an undamaged cable.
Contact your Dealer to replace the cable.
The receiver port used for connection is not in
Command mode.
Connect your receiver and a computer using
a free port (see “Connecting the LGG100-
GG and a Computer” on page 27) and start
PCView.
Click
Configuration->Receiver->Ports
.
Change the Input for the serial port used for
connection to Command.
Problem
The receiver does not lock on to satellites for a long period of time.
Causes
Solutions
The receiver stores an old almanac.
Clear the NVRAM (See “Clearing the
NVRAM” on page 66). Collect new almanac
(See “Collecting Almanacs” on page 39).
The antenna cable is damaged.
Use an undamaged cable.
Contact your Dealer to replace the cable.
The corresponding receiver options may be
disabled or expired.
See “Checking an OAF” on page 63 for
details on how to check current options.
Enable or prolong the validity of the corre-
sponding receiver options by ordering a new
OAF with the desired options activated.
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