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LGG100-GG Operator’s Manual
www.javad.com
TR O U B L E S H O O T I N G
Things to Check First
5
Things to Check First
Before contacting JNS Customer support about any problems with the receiver,
refer to the following list of basic suggestions that may help:
• Go through all external receiver connections carefully and make sure they are
not wrong or loose.
• Double-check the cables. Cables became defective more often than the
devices do.
• Check the sections below for available solutions.
• Reset the receiver using PCView (
Tools->Reset receiver
).
• Restore factory default settings using PCView (click
Configuration-
>Receiver
, then
Set all parameters to defaults
).
• Clear the NVRAM (see “Clearing the NVRAM” on page 66).
• Initialize the file system (click
Tools->Initialize file system
; this will erase
all files inside the receiver).
Warning:
Do not attempt to repair equipment yourself. Doing so will void your war-
ranty and may damage the hardware.
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