SERVICE CODE FLOW CHARTS
When 3 digit service codes are present on the display screen, the service light will be lit. To
troubleshoot any code, set the production to 100% and follow the steps below for that code.
Yes
No
Codes
120
,
or
121,
or
123,
or a combination of
125 & 194
?
Visually check the DC cell cord
and outside of cell. Are they
connected loosely together or are
there signs of damage?
Loose connection = Reconnect
firmly.
Damaged cell or cord = Replace
cell and cord.
Next, Restart the unit and wait for
system diagnostics.
(Approximately 5
minutes).
Reinstall and restart the unit. Wait for
system diagnostics.
(Approximately 5 minutes).
Does the system show the same
service code?
Remove Cell and
visually check for
calcium build up and or
debris. Is the cell clean?
Clean the cell with 4 parts water and 1
part muriatic acid. Rinse with fresh
water when done.
Confirm proper wiring and that
PIB is properly addressed for
either the 1400 or 700 cell.
(page 12). Conduct cell Voltage
and Current test.
Replace the cell and cord and restart
the system & wait for system
diagnostics.
(Approximately 5 minutes).
Restart the unit and wait for
system diagnostics.
(Approximately 5 minutes).
No Code = System
Operating Normally
Different Code = Proceed to
that code.
Does the cell cord connection
exceed 28 VDC and/or are there
120 DC Millivolts or lower at the
cell current test points?
Does the cell cord connection drop
below 22 VDC and/or are there
160 DC Millivolts or higher at the
cell current test points?
or
Confirm proper salinity and check for
Metals in the water and possible shorts
between the plates & posts on the cell
and inside the cord.
Yes
Yes
Yes
Yes
No
No
No
No
Code
124
Remove the Cord from the cell.
(Do
this while the 124 code is present and the
production rate 100%).
After 4 minutes, is the
code 124 or 123?
(The
unit updates the codes
approximately every 2 minutes).
Replace cell and cord
Replace PIB
123
124
Test salt level
with another
accurate salt
testing method.
Do the salinity
tests match?
(
±
.1
GPL or 100 ppm)
Add salt according to the table. Let salt mix for 24
hours and retest levels.
Yes
No
Yes
Visually inspect sensor cable and
check for proper plumbing
installation. Are these correct?
Damaged Cable = Replace sensor.
Incorrect Installation = Plumb correctly.
Remove and
clean sensor.
Conduct the sensor reading
test.
Is the unit reading
salinity below 2.0
GPL?
(2000 ppm)
Yes
Yes
No
No
Restart system. Wait for
system diagnostics.
(Approximately 5 minutes).
Is the
144 code still present?
No
Code
144
Sensor is working
correctly.
Test salt level
with another
accurate salt
testing method.
Do the salinity
tests match?
(
±
.1
GPL or 100 ppm)
Dilute pool water until the desired salt
level is achieved.
Yes
No
Yes
Visually inspect sensor cable and
check for proper plumbing
installation. Are these correct?
Damaged Cable = Replace sensor.
Incorrect Installation = Plumb correctly.
Remove and
clean sensor.
Conduct the sensor reading
test.
Is the unit reading
salinity above 4.0
GPL?
(4000 ppm)
Yes
Yes
No
No
Restart system. Wait for
system diagnostics.
(Approximately 5 minutes).
Is the
145 code still present?
No
Code
145
Sensor is working
correctly.
Inspection, Voltage, & Current Tests on pages 17-23.
25