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www.jacuzzi.com
Installation and Operation
English
Signature™ Collection
Signature™ Collection
WARRANTY COVERAGE
Jacuzzi Luxury Bath (the “Company”) offers the following express limited warranty to the original purchaser of any Jacuzzi Luxury Bath product (“unit”) who purchases the product for personal or
single family use (“user”). The Company will repair or replace, at its option, the unit or its equipment in accordance with the following terms and conditions.
ONE YEAR LIMITED WARRANTY ON BATHS
Our limited warranty on bath products is for one (1) year. Our warranty covers the unit and factory-installed components (e.g., pump, motor) against defects in material or workman ship. Warranty
coverage begins on the date the unit was originally purchased by the user.
NINETY DAY (PARTS ONLY) LIMITED WARRANTY ON OPTIONS AND ACCESSORIES
Our limited warranty on options and accessories manufactured by the Company is for ninety (90) days for parts only. Our warranty covers options and accessories manufactured by the Company
(e.g., fill spout kits, trim kits, skirts) against defects in material or workmanship. Warranty coverage begins on the date the option or accessory was originally purchased by the user.
WARRANTY LIMITATIONS
Our limited warranty does not cover defects, damage, or failure caused by the common carrier, installer, user, or other person, or resulting from, without limitation, any of the following: careless
handling (lifting unit by plumbing, abrading finish, etc.); modification of any type for any reason (including modification to meet local codes); improper installation (including installation not in accor
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dance with instructions and specifications provided with the unit); connections supplied by the installer of the equipment; improper voltage supply or unauthorized electrical modification; misuse;
incorrect operation, or lack of proper routine maintenance; operation of the unit without specified minimum amount of water or at inappropriate water temperature; use of abrasive or improper
cleaners; or acts of God, such as lightning, floods, earthquakes, etc.
In addition, THE COMPANY WILL NOT BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES or losses arising from any cause (e.g., water damage to carpet, ceiling, loss of
use, etc.) including its own negligence; damages to, respecting, or resulting from: plated parts when pool and/or spa chemicals are used in the unit; optional bath equipment not manufactured by the
Company but supplied by Dealer, installer or the Company; the unit's prior usage as an operational display; or defects that should have been discovered before installation.
This limited warranty does not include: labor, transportation, or other costs incurred in the removal and/or reinstallation of the original unit and/or installation of a replacement unit; any costs relating
to obtaining access for repair; or loss of use damage, including loss of sales, profit or business advantage of any kind under any circumstances. Bath units are excluded from any warranty coverage
if any addition, deletion, or modification of any kind whatsoever has been made to the unit (or to any component).
Warranty coverage is provided in the United States of America only.
EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED ALTOGETHER OR TO THE FULL EXTENT ALLOWED BY LAW.
NOTICE: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. There are no warranties applicable to Jacuzzi Luxury Bath products except
as expressly stated herein or as implied by applicable state and federal laws. The Company will not be responsible for any statements or representations made in any form that go beyond, are
broader than or are inconsistent with any authorized literature or specifications furnished by the Company.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations and
exclusions may not apply to you.
WARRANTY REGISTRATION
The attached pre-addressed Warranty Registration Card MUST be filled out by the purchaser within thirty (30) days from purchase and mailed to Jacuzzi Luxury Bath in order for this warranty to
become effective.
LIMITED WARRANTY ON THE JACUZZI LUXURY BATH
SIGNATURE
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COLLECTION PRODUCT LINE
You may also register your product at our website, www.jacuzzi.com. You will be prompted to enter your product Serial Number followed by your warranty registration information. Or you may also
register by completing the registration below and mailing it to Jacuzzi at the address provided below.
The attached Warranty Registration MUST be filled out by the purchaser within thirty (30) days from purchase and received by Jacuzzi Luxury Bath in order for this warranty to become effective.
RESPONSIBILITIES OF OTHERS
Inspecting the unit prior to installation is the responsibility of the installer or building contractor who acts on behalf of the User. They are responsible for ensuring the unit is free of defect or
damage. Notices are placed on and in the unit and on the shipping carton advising the installer of this responsibility. In the event of a problem, the unit must not be installed. The Company is not
responsible for failures or damage that could have been discovered, repaired, or avoided by proper inspection and testing (including proper water testing) prior to installation.
Damage occurring in transit is the responsibility of the carrier. The User or installer MUST open the crate and inspect the unit for damage when it is delivered. If damage is discovered, it must be
reported immediately to the seller and the carrier in writing, and an inspection requested. Failure of the carrier to respond should be reported to the seller and the carrier. Your freight claims should
be filed promptly thereafter.
Damage occurring to the unit during installation is the responsibility of the installer and/or building contractor and damage occurring thereafter is the responsibility of the user.
Failure of any optional equipment is the sole responsibility of the equipment manufacturer except as provided above and shall not extend to or apply to any replacement parts for the Options and
Accessories. Any replacement parts shall be covered by the original equipment manufacturer.
The Distributor or Dealer is responsible for knowing local code requirements and notifying the installing contractor and/or User of these requirements at the time of purchase. The Company is not
responsible for costs to modify any product to obtain any code approval, such as city, county, or state building codes in U.S.A. or municipal or provincial codes in Canada.
WARRANTY SERVICE
For the customer's benefit, the Company maintains a list of independent service personnel to perform required warranty service repairs. Such firms are not agents or representatives of the
Company and cannot bind the Company by words or conduct.
The Company will provide the warranty service described above when the following conditions have been met: the failure is of the nature or type covered by the warranty; the User has informed
an Authorized Jacuzzi Luxury Bath Service Agent or Warranty Service Department Representative of the nature of the problem during the warranty period; conclusive evidence (e.g., proof of
purchase or installation) is provided to the foregoing by the user proving that the failure occurred or was discovered within the warranty period; an authorized independent service person or
Company representative has been permitted to inspect the unit during regular business hours within a reasonable time after the problem was reported by the User. In order to obtain warranty
service, contact Jacuzzi Luxury Bath at:
jacuzzi.com
or
Warranty Service Department
14525 Monte Vista Avenue
Chino, California 91710
Call: 1-(800) 288-4002
To obtain warranty replacement for factory-installed components for Company supplied options and accessories manufactured and supplied by the Company, call or write the above. Provide a
description of the problem and proof of purchase. You will be instructed how to obtain replacements and where to return, at your expense, the failed component(s), option(s), or accessory(ies).
All replacement parts, equipment, and repairs shall assume the remaining warranty period of the part(s) replaced.
The Company's warranty obligation shall be discharged upon tender of replacement or repair. The customer's refusal to accept the tender terminates the Company's warranty obligation.
