RESPONSIBILITIES OF OTHERS
Inspecting the unit prior to installation is the responsibility of the installer or building contractor who acts on behalf of the user. They are responsible for
ensuring the unit is free of defect or damage. Notices are placed on and in the unit and on the shipping carton advising the installer of this responsibility. In
the event of a problem, the unit must not be installed. The Company is not responsible for failures or damage that could have been discovered, repaired,
or avoided by proper inspection and testing prior to installation.
Damage occurring in transit is the responsibility of the carrier. The user or installer MUST open the crate and inspect the unit for damage when it is
delivered. If damage is discovered, it must be reported immediately to the seller and the carrier in writing, and an inspection requested. Failure of the
carrier to respond should be reported to the seller and the carrier. Your freight claims should be fi led promptly thereafter.
It is the responsibility of the installer, building contractor, or user to provide access for service. The Company is not responsible for any costs relating
to obtaining access for repair. The user shall bear such costs and, if appropriate, must seek recovery from the installer.
Damage occurring to the unit during installation is the responsibility of the installer and/or building contractor and damage occurring thereafter is the
responsibility of the user.
Failure of any optional equipment is the sole responsibility of the equipment manufacturer. (Options and accessories manufactured by the Company
are warranted for ninety (90) days from the original date of purchase for parts only.)
The Distributor or Dealer is responsible for knowing local code requirements and notifying the installing contractor and/or user of these requirements at
the time of purchase. The Company is not responsible for costs to modify any product to obtain any code approval, such as city, county, or state building
codes.
WARRANTY SERVICE
For the customer's benefi t, the Company maintains a list of independent service personnel to perform required warranty service repairs. Such fi rms are
not agents or representatives of the Company and cannot bind the Company by words or conduct.
The Company will provide the warranty service described above when the following conditions have been met: the failure is of the nature or type covered
by the warranty; the user has informed an Authorized Jacuzzi Whirlpool Bath Service Agent or Warranty Service Department Representative of the nature
of the problem during the warranty period; conclusive evidence (e.g., proof of purchase or installation) is provided to the foregoing by the user proving that
the failure occurred or was discovered within the warranty period; an authorized independent service person or Company representative has been permit-
ted to inspect the unit during regular business hours within a reasonable time after the problem was reported by the user.
In order to obtain warranty service, consult your local telephone book for the location of the nearest Jacuzzi Whirlpool Bath Authorized Service Agent.
Describe the problem and the Authorized Service Agent will inspect the unit and provide the required warranty service.
If you are unable to contact a Jacuzzi Whirlpool Bath Authorized Service Agent, call or write:
Jacuzzi Whirlpool Bath
Warranty Service Department
14801 Quorum Dr., Suite 400
Dallas, TX 75254
Call: 1-800-288-4002
To obtain warranty replacement for factory-installed components for Company supplied options and accessories manufactured and supplied by the
Company, call or write the above. Provide a description of the problem and proof of purchase. You will be instructed how to obtain replacements and
where to return, at your expense, the failed component(s), option(s), or accessory(ies).
All replacement parts, equipment, and repairs shall assume the remaining warranty period of the part(s) replaced.
The Company's warranty obligation shall be discharged upon tender of replacement or repair. The customer's refusal to accept the tender terminates
the Company's warranty obligation.
© 2006 Jacuzzi Whirlpool Bath EL21000B 10/06
Ninety-Day
Parts Only
Limited W
arranty
On
Accessory(ies)
JACUZZI WHIRLPOOL
BA
TH
EL21000B
Ninety-Day
Parts Only
Limited W
arranty
On
Accessory(ies)
This card must be
fi lled out and returned to the address printed on the other
side within thirty (30) days from date of purchase in order for this warranty
to be come ef
fective.
Purchaser's Name
_________________________________________
Purchaser's Address
_______________________________________
City
_____________________________
State
______
Zip
________
Date of Purchase
__________________________________________
Model Name
_____________________________________________
Serial Number
____________________________________________
Dealer's Name
____________________________________________
Dealer's Address
__________________________________________
1.
How did you
fi rst hear about this Salon™ Spa Series Bath product?
( )
Advertisement ( )
Article in Magazine/Newspaper
( ) V
isited Dealer/Plumbing Supplier ( )
Y
e
llow Pages
( ) Builder/Plumber/Remodeler ( ) Decorator/Architect
( ) V
isited Retailer/Home Center Store
( ) W
ord of Mouth . . . Friend/Relative/Acquaintance
( ) Other (Please Describe)
_______________________________
2. Who
fi rst gave you speci
fi c information about this product (speci
fi cations,
prices, etc.)?
( ) Dealer/Plumbing Supplier ( ) Builder ( ) Remodeler
( ) Plumbing Contractor ( ) Retailer/Home Center Store
( ) Decorator/Architect ( )
Already Installed
3.
What was the main reason for purchase?
( ) Styling ( ) W
arranty Service ( ) Product Features
( ) Brand Name ( ) Price ( ) ( ) Home Resale
( ) Other
____________________________________________
4. Who
fi nally decided which product you would buy?
( ) Self ( ) Spouse ( ) Self and Spouse
T
o
gether
( ) Other Family Member ( ) Designer/Architect
( ) Builder/Plumber/Remodeler ( )
Already Installed
5.
Who installed? ( )
Already installed/New Home
( ) Contractor/Plumber when remodeling
( ) Self/Spouse when remodeling
( ) Other
6.
What is the current market value of this property?
Please estimate $
_______________________________________
7.
What is the age of the head of the household?
____________
years
8.
What other manufacturers did you consider?
( ) Eljer ( ) Lasco ( ) Price P
fi ster ( )
Aqua Glass
( ) Kohler ( )
American Standard ( ) Sterling
( ) Other (Specify)
_____________________________________
9.
How long did you shop before purchasing unit?
( ) 1 day
( ) 2 months - 6 months
( ) 2-7 days
( ) 6 months - 1 year
( ) 1 week - 2 weeks
( ) 1 year - 2 years
( ) 2 weeks - 4 weeks
( ) +2 years
( ) 1 month - 2 months
10.
Approximately how long have you lived in this home?
___________
1
1.
Please indicate, approximately
, the total annual income of your
household.
( ) Up to $24,999 ( ) $50,000 to $74,999
( ) $25,000 to $29,999 ( ) $75,000 to $99,999
( ) $30,000 to $39,999 ( ) $100,000 to $149,999
( ) $40,000 to $49,999 ( ) $150,000 and
Above
12.
W
as your purchase process?
( ) V
ery easy ( ) Easy ( ) Dif
fi cult ( ) V
ery Dif
fi cult
W
arranty Registration Card
