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Need more help?
. Web: www.Jabra.com (for the latest support info and online User Manuals)
2 . Phone toll free Monday to Friday
Toll Free No:
Australia:
-800-083-40
(0:00 – 9:00)
China:
800-858-0789
(08:00 – 9:00)
Hong Kong: 800-968-265
(08:00 – 7:00)
Indonesia:
00-803-852-7664 (08:00 – 7:00)
Japan:
0034-800-400-594 (09:00 – 8:00)
Malaysia:
800-82-60
(08:00 – 7:00)
New Zealand: 0800-447-982
(2:00 – 2:00)
Singapore:
800-860-009
(08:00 – 7:00)
Taiwan:
0080-86-303
(08:00 – 9:00)
India:
000-800-852-85 (05:30 – 4:30)
Philippines: 800 765 8068
(08:00 – 7:00)
Taking care of your headset
• Always store the Jabra BT500v with the power off and safely protected .
• Avoid storage at extreme temperatures (above 45°C/3°F – including direct sunlight
– or below -0°C/4°F) . This can shorten battery life and may affect operation . High
temperatures may also degrade performance .
• Do not expose the Jabra BT500v to rain or other liquids .
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Call waiting
Call waiting and placing a call on hold (dependent on your phone supporting this
feature)
This lets you put a call on hold during a conversation and answer a waiting call .
• Press the answer/end button once to put the active call on hold and answer the
waiting call .
• Press the answer/end button to switch between the two calls .
• Tap the answer/end button to end the active conversation .
Troubleshooting & FAQ
I hear crackling noises
For the best audio quality, always wear your headset on the same side of the body as
your mobile phone .
I cannot hear anything in my headset
• Increase the volume on the headset .
• Ensure that the headset is paired with the phone .
• Make sure that the phone is connected to the headset – if it does not connect either
from the phone’s Bluetooth menu or by tapping the answer/end button, follow the
pairing procedure (see section 3) .
I hear crackling noises
For the best audio quality, always wear your headset on the same side of the body as
your mobile phone .
I cannot hear anything in my headset
• Increase the volume on the headset .
• Ensure that the headset is paired with the phone .
• Make sure that the phone is connected to the headset – if it does not connect either
from the phone’s Bluetooth menu or by tapping the answer/end button, follow the
pairing procedure (see section 3) .
I have pairing problems even though my phone indicates otherwise
You may have deleted your headset pairing connection in your mobile phone .
Follow the pairing instructions in section 3 .
Will the Jabra BT500v work with other Bluetooth equipment?
The Jabra BT500v is designed to work with Bluetooth mobile phones . It can also work
with other Bluetooth devices that are compliant with Bluetooth version . or .2
and support a headset and/or hands-free profile .
I cannot use Reject call, call on hold, Redial or voice dialling
These functions are dependent on your phone supporting them . Please check your
phone’s manual for further details
