Operation: CP1SD/T/L Version
96
CENTRON® Polyphase Meter Technical Reference Guide
Time and Date Wrong (TOU Version)
Time/Date Wrong in PC or Handheld Device
—Verify and update time/date in
programming device and download new time and date to meter. Refer to the appropriate
software manual for more detailed directions.
Wrong Line Frequency
—Verify proper line frequency is selected in setup routine in
programming software. Select proper frequency and reconfigure meter.
Battery Failure During Power Outage
—Verify battery voltage. Replace battery and
download new time and date.
Daylight Savings Time Not Programmed Correctly
—Verify DST is selected in
program. Reconfigure meter with correct program.
Component Failure
—Return meter for repair.
Optional Output Contact Closures Not Occurring
Meter Improperly Programmed
—Verify all required programmable values were
defined.
Output Wiring Not Properly Connected
—Verify wiring and correct.
Meter Not Supplied with Output Electronics
—Retrofit proper output circuitry.
Option Board Component Failure
—Replace Option Board.
Meter Component Failure
—Return meter for repair.
Low (or No) Wetting Voltage
—Apply wetting voltage.
No Load
—Confirm load should be present.
Programmer Cannot Communicate with Meter
Optical Probe Cable Assembly Failure
—Check cable with known meter that
communicates. Check meter against known cable that is functioning. Also check
batteries in cable assembly (if applicable).
COM Port in Programmer Is Set Wrong
—Verify proper COM port number has been
selected in the setup routine of the programming software. If the wrong COM port is
selected communications will not occur.
Security Code in Meter
—If security codes have been downloaded to the meter, the
programming device must have the proper code to make connection to the meter. Verify
security codes in the setup routine of the programming software.
Cable Not Connected Properly
—Verify optical probe lines up properly over the optical
connector. Re-install cover for proper alignment. Verify PC (or handheld) and cable are
securely connected and attached to the correct COM port.
Incorrect Cable Selection
—Wrong cable selected in Options | Optical Probes section of
PC-PRO+ Advanced.
Main Register Electronics Failure
—Return meter for repair.
Magnetic Switch Does Not Activate the Alternate or Toolbox Mode
Magnetic Field Is Too Weak
—Place magnet closer to switch or use stronger magnet.
Magnet was not in place for four consecutive seconds.
Magnetic Switch Failure
—Return meter for repair.
Test Mode Switch Does Not Place Meter in Test Mode
No display items in Test Mode Display List
.
Switch deactivated by software
—Activate switch in software and reprogram meter.
