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Chapter 6 TROUBLESHOOTING

6. TROUBLESHOOTING

Phenomenon

Situation of Trouble

Presumed Cause

“AdErr” appears on the display. The AD converter operation is

abnormal.

•

The load cell output voltage
is abnormal. (Zero point shift,
etc.)

•

Defective soldering or
disconnection of the load cell
cable

•

Defect of the main board

The machine does not start
with the display all blinking.

The scale is outside the start
range.

•

Something is put on the
weigh platter.

•

The weigh platter is not
placed.

E2ROM data is abnormal.
Or, it is initialized.

•

E2ROM is defective.

•

E2ROM was cleared.

Test mode starts without trying.

The “1” key is being entered.

•

The key substrate is not
properly installed.

•

A key is defective.

•

The main board is defective.

“OL” appears on the display.
Or, the display is blank.

Weighing capacity is exceeded.

•

The weighing item is more
than the capacity.

“- - - - - -” appears on the price
display.

The price has overflowed.

•

The price is exceeding
“999999”.

Adding numeric values is not
possible.

The added price has
overflowed.

•

If the next addition is
performed, the total price will
exceed “999999”.

An error buzzer sounds when
the tare weight is entered, and
operation is not accepted.

The tare weight that is not able
to be set was entered.

•

Data outside the tare setting
range was entered.

•

The last digit number is not
matched with the minimum
weight.

Unit price and the price
displays disappear without
trying.

Auto power save function has
operated.

•

The machine is set to allow
auto power save function.

The power supply is turned off
without trying.

Auto power OFF function has
operated.

•

The machine is set to allow
auto power OFF function.

All “LLLL...” appear on the
display.

It is an alarm display that the
battery voltage decreases, and
the scale operation is not
assuring.
(About 5.4V or less while
energized)

•

The charge is insufficient.

•

The battery cannot be
charged because of
deterioration.

The display disappears soon
when the power supply is
turned on.

Automatic power supply OFF
function is operating to protect
the battery over electrical
discharge. Due to voltage
decrease.
(About 5.4V or less while
energized)

•

The charge is insufficient.

•

The battery cannot be
charged because of
deterioration.

INS-100 Service Manual No. 085-6692-09

Содержание INS-100

Страница 1: ...ALE INS 100 Service Manual Second Edition IMPORTANT Do not carry out installation setup service or maintenance until thoroughly understanding the contents of this manual Keep this manual available at all times for installation setup service and maintenance ...

Страница 2: ...is publication may be reproduced stored in a retrieval system or transmitted in any form or by any means mechanical electronic photocopying recording or otherwise without prior written permission of Ishida No patent liability is assumed with respect to the use of the information contained herein Moreover because Ishida is constantly striving to improve its high quality products the information con...

Страница 3: ... actual machine due to machine improvements ISHIDA assumes no responsibility for clerical typographical or proofreading errors or omissions LIMITATIONS OF LIABILITY ISHIDA is not liable for any damage loss or injury that results from incorrect handling insufficient caution unauthorized modifications to the machine or failure to follow the instructions contained in this manual ISHIDA assumes no res...

Страница 4: ...remove the plug before performing any servicing to the machine Servicing the machine while power is being supplied and opening or removing covers or enclosures should be avoided as much as possible When servicing cannot be performed by any other means service personnel should take precautions against the danger of electrical shock or other potential hazards involved PRECAUTION SYMBOLS The precauti...

Страница 5: ...cleaning the machine only use a soft dry cloth or a cloth wetted with a neutral cleanser Never use thinner or other volatile liquids AC Power Supply when used Use the specified voltage after referring to the specification plate located on the machine Use a dedicated power source Voltage fluctuation may cause the machine to malfunction INS 100 Service Manual No 085 6692 09 5 ...

Страница 6: ...sed to direct cold air Areas subject to low temperatures Areas subject to a lot of dust or dirt Areas with large voltage fluctuations Areas where the scale is not level Level adjustment Always ensure that the machine is level If the machine is not level weighing may not be accurate Adjust the machine to a level position using the four level adjustment feet located on the button of the machine unti...

Страница 7: ...splay Check 1 C3 Menu 21 2 6 6 Display Check 2 C4 Menu 22 2 6 7 Software Number Display 22 2 6 8 RAM E2ROM Clear C6 Menu 23 2 6 9 Weighing Conditions for Each Country C7 Menu 24 2 6 10 E2ROM Data Read C8 Menu 25 2 6 11 Memory Button 26 3 COMPONENT REPLACEMENT 27 3 1 Removing the Upper Case 27 3 2 Replacing the Display Unit PS 030 27 3 2 1 Operator Display Unit 27 3 2 2 Customer Display Unit 28 3 3...

Страница 8: ...ions 37 5 2 Exploded Diagram 38 5 3 Parts List 40 5 4 Block Diagram 41 5 5 Main Board Circuit Diagram 42 5 6 Display Board Circuit Diagram 43 5 7 Key Board Circuit Diagram 43 6 TROUBLESHOOTING 44 8 INS 100 Service Manual No 085 6692 09 ...

Страница 9: ...hapter 1 PRODUCT OVERVIEW 1 PRODUCT OVERVIEW 1 1 Front View Weigh platter Operator display Upper case Operating panel Lower case Height adjustment foot Level Keys INS 100 Service Manual No 085 6692 09 9 ...

Страница 10: ...Chapter 1 PRODUCT OVERVIEW 1 2 Rear View Customer display 1 3 Operating Panel Level guide 10 INS 100 Service Manual No 085 6692 09 ...

Страница 11: ... D mm Display Red LED display Same contents on both operator and rear pole displays Numeric display 7segment LED 16 digits Weight 5 digits Unit price 5 digits Total price 6 digits Indicator 6 round LED s TARE ZERO AC BATTERY LOW TOTAL STABLE Decimal point Period type Keys Tact key 16 pieces Operation key 15 pieces Span storage key 1 piece inside Load cell 25kg or 30kg 350 Ω 15kg specification 10kg...

Страница 12: ... weight can be checked Battery voltage check Current voltage level can be checked Auto power function check Auto power function can be checked Country setting check Country setting and weighing conditions can be checked Power OFF ON OFF key 2 2 Various Modes Scale ON Test Mode Setup Mode Voltage Check Mode Normal Mode TARE CLR 1 Start Checking ON OFF 12 INS 100 Service Manual No 085 6692 09 ...

Страница 13: ...specification F 7 Invalid Serial number print Printer specification F 8 Invalid Continual Single label specification Printer specification F 9 Invalid Baud rate RS 232C F10 Invalid Serial output message specification RS 232C F11 Invalid Serial output method RS 232C F12 Invalid Serial output condition RS 232C F13 Invalid Output signal setting Contact point box F14 Invalid Input signal setting Conta...

Страница 14: ...achine and immediately keep pressing the TARE key until the following BATT CHECK display appears 6 8V or more 6 6V or more 6 4V or more 6 2V or more 6 0V or more Voltage level 6 0V or less Charge is required Note To exit this mode press the CLEAR key 14 INS 100 Service Manual No 085 6692 09 ...

Страница 15: ...achine and immediately keep pressing the CLEAR key until the following FUNC display appears Set value Menu number 2 5 2 Key Operation Used to advance a menu number Used to increase a set value Used to decrease a set value Used to finish current menu ADD ZERO TARE CLR INS 100 Service Manual No 085 6692 09 15 ...

Страница 16: ...e printer is connected 0 Invalid 1 Invalid F 9 Invalid Baud rate RS 232C 0 Invalid 1 Invalid 2 Invalid 3 Invalid 4 Invalid 5 Invalid F10 Invalid Serial output message specification RS 232C 0 Invalid 1 Invalid 2 Invalid 3 Invalid 4 Invalid 5 Invalid F11 Invalid Serial output method RS 232C 0 Invalid 1 Invalid 2 Invalid 3 Invalid F12 Invalid Serial output condition b RS 232C 0 Invalid 1 Invalid 2 In...

Страница 17: ... C1 display appears 2 6 2 Key Operation Used to move to the next menu Used to move menus in ascending order like C1 C2 C3 C8 Used to increase a set value Used to move menus in descending order like C8 C7 C6 C1 Used to decrease a set value Used to return the display to the first step of current menu ADD ZERO TARE CLR INS 100 Service Manual No 085 6692 09 17 ...

Страница 18: ... Section 2 6 11 in this Chapter Press the ADD key to move to the weighing capacity setting menu C1 2 Press the ZERO or TARE key to increase or decrease the set value Note Refer to Weighing Capacity Number Table in Chapter 4 If the memory button is pressed at this point STORE OK display will appear Refer to Section 2 6 11 in this Chapter Press the ADD key to move to the area setting menu C1 3 Not u...

Страница 19: ...he A D value shows 5000 and the value for internal inspection shows within the range Place weights that are equivalent weight to the weighing capacity on the weigh platter Press the TARE key to execute span adjustment Remove weights from the weigh platter Value for internal inspection A D value INS 100 Service Manual No 085 6692 09 19 ...

Страница 20: ...LLATION SETUP If the memory button is pressed at this point STORE OK display will appear Refer to Section 2 6 11 in this Chapter Press the CLEAR key to return to the C1 5 menu 20 INS 100 Service Manual No 085 6692 09 ...

Страница 21: ...fer to the following Key Code Table Key Code Table 5 4 3 2 1 10 9 8 7 6 15 14 13 12 11 Press the ON OFF key twice to exit this menu The machine will be turned OFF 2 6 5 Display Check 1 C3 Menu Confirm that the C1 menu is displayed Press the ZERO key twice to enter the simplified display check menu C3 Press the ADD key to enter the simplified display check menu All segments will blink Press the CLE...

Страница 22: ...ess the ADD key to advance step Press the CLEAR key to return to C4 menu 2 6 7 Software Number Display Confirm that the C4 menu is displayed and press the ZERO key to enter into C5 menu Press the ADD key to advance step Confirm on the software number shown on the display Press the CLEAR key to return to the C5 menu Software number 22 INS 100 Service Manual No 085 6692 09 ...

Страница 23: ... to enter into C6 menu Press the ADD key to advance step Press the ZERO key twice to clear RAM data When the Memory Button is pressed displays will appear as shown in the right Press the CLEAR key to return to the C6 menu Note Country code will become 0 after RAM data is cleared INS 100 Service Manual No 085 6692 09 23 ...

Страница 24: ... is displayed and press the ZERO key to enter into C7 menu Press the ADD key to advance step Press the ADD key again to change an address Press the ZERO or TARE key to increase or decrease the set value Press the CLEAR key to return to the C7 menu Set value Address 24 INS 100 Service Manual No 085 6692 09 ...

Страница 25: ...ey to enter into C8 menu Press the ADD key to advance step E2ROM data is displayed Press the ZERO or TARE key to increase or decrease an address Note This data cannot be changed Press the CLEAR key to return to the C8 menu Press the ON OFF key to exit Test Mode Set value Address INS 100 Service Manual No 085 6692 09 25 ...

Страница 26: ...n is located on the main board There is a hole for memory button on the base of the machine Push the memory button through the hole using a smaller screw driver or stick to store all change data in the memory Memory button 26 INS 100 Service Manual No 085 6692 09 ...

Страница 27: ...2 Replacing the Display Unit PS 030 3 2 1 Operator Display Unit Disassembly procedure 1 Remove the connector CN1 on the display unit connecting with the main board 2 Remove the 2 screws fixing the display unit 3 Detach the display unit Assembly procedure 1 Place the display unit to its original position 2 Fix the display unit by tightening the 2 screws 3 Insert the connector CN1 to the display uni...

Страница 28: ... tightening the 2 screws Screws Connector 3 3 Replacing the Main Board PS 031 Disassembly procedure 1 Remove the 5 load cell harnesses CN6 S B G W and R using the soldering tool 2 Dismount the main board by removing the 2 screws 3 Pull out the connectors CN1 CN2 CN4 and CN5 Assembly Procedure 1 Return the main board to its original position and fix it with two screws 2 Insert the connectors CN5 CN...

Страница 29: ...ints 3 Remove the platter holder 4 Remove the load cell unit by removing the 2 hex head nuts fixing the platter holder on the bottom of the machine 4 corner limit screws Cell limit screw Nuts Assembly procedure 1 Return the load cell to its original position 2 Fix the load cell with the 2 hex head nuts on the bottom of the machine 3 Solder the 5 load cell harnesses CN6 S B G W and R to the main bo...

Страница 30: ...sformer input lead wires using the soldering tool 5 Remove the transformer by removing the 2 screws CN2 Transformer Clip Screw Lead wires Screws Assembly procedure 1 Fix the transformer with the 2 screws 2 Solder the 2 transformer input lead wires 3 Fix the clamp with the screw 4 Bind harnesses with the binding clip 5 Insert the CN2 connector on the main board 30 INS 100 Service Manual No 085 6692...

Страница 31: ...ng the Battery Disassembly procedure 1 Remove the 2 screws fixing the battery cover 2 Remove the battery cover 3 Pull out the battery 4 Beware of faulty wiring when replacing with a new battery INS 100 Service Manual No 085 6692 09 31 ...

Страница 32: ...utput method bit 0 3 0 16 F11 104B Invalid Data output condition bit 4 7 0 16 F12 105A Invalid Contact output signal setting bit 0 3 0 16 F13 105B Invalid Contact input signal setting bit 4 7 0 16 F14 106A Invalid Large volume buzzer output setting bit 0 3 0 16 F15 106B Built in buzzer selection function bit 4 7 0 16 F16 107A Automatic power OFF setting bit 0 3 0 6 F17 107B Reserve 108 109 102 107...

Страница 33: ...e Re stable width n 0 15 n 10 e 113B 10 Re stable operation start width n 0 15 n 10 e 114A 1 11 Auto power save function 0 Operation allowed 1 Operation prohibited 2 12 Over scale display 0 BLANK 1 OL 4 13 Less than true zero display 0 1 Minus numeric value 8 14 Decimal point shape 0 Invalid 1 Invalid 114B 1 15 Zero key during tare subtraction 0 Enabled 1 Disabled 2 16 Tare subtraction 0 Enabled 1...

Страница 34: ...that disappearance of a price display is not permitted when the price display overflows in the following A weighing capacity specification In this district the following B weighing capacity specification cannot be applied A 4 digit unit price limit specification applicable B Not applicable Capacity Scale unit Unit price condition Capacity Scale unit Unit price condition 60kg 0 02kg 1kg unit price ...

Страница 35: ... A 8 0 9 150lb 0 05lb 1 3000 single range Price calculation spec 9 2 8 A 10 60lb 0 02lb 1 3000 single range Price calculation spec 9 2 8 6 11 30lb 0 01lb 1 3000 single range Price calculation spec 9 2 8 2 12 15lb 0 005lb 1 3000 single range Price calculation spec 9 2 8 B 13 6lb 0 002lb 1 3000 single range Price calculation spec 9 2 8 7 14 60kg 0 02kg 1 3000 single range four digits of charge and u...

Страница 36: ... 0 0 0 0 0 0 0 0 2 Tare subtraction 2 2 2 2 2 0 2 2 0 0 0 0 0 0 0 0 Tare weight clear 4 with zero key 0 4 0 4 0 0 4 0 0 0 0 0 0 0 0 0 Unnecessary Zero 114 B 8 display suppression 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Manual tare entry 1 function 1 1 1 1 1 0 1 1 0 0 0 0 0 0 0 0 Zero tracking 2 function 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Slight weight follow 4 processing 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 A 8 U...

Страница 37: ...Chapter 5 DIAGRAMS 5 DIAGRAMS 5 1 External Dimensions Unit mm 310 φ152 334 310 221 245 220 296 INS 100 Service Manual No 085 6692 09 37 ...

Страница 38: ...Chapter 5 DIAGRAMS 5 2 Exploded Diagram Drawing No 900 3251 02 0 South Africa Specification 38 INS 100 Service Manual No 085 6692 09 ...

Страница 39: ... Transform PT 220 9 1 21 900 2490 Load Cell 1 22 900 2814 PWB PS 030 Display 2 23 900 2495 Harness S2 GND 1 24 900 2566 Base 1 25 900 3253 Name Plate 1 26 900 0145 Cable Ties 3 27 900 2525 Harness C3 Battery 1 28 900 0025 Level Foot 4 29 900 2567 Battery Cover 1 31 900 3258 Power Cord 1 32 900 0227 Seal Screw M4 1 33 900 2576 Screw Washer 1 34 900 1331 Storage Battery 1 36 900 2820 Connector Inlet...

Страница 40: ... Cell 15Kg C2G1 25K S18 1 3 Load Cell 6Kg C2G1 10K S18 1 3 900 0319 01 Cushion Battery 4 3 900 2564 04 Key Sheet 1 3 900 2562 07 Title Bar 1 3 900 2563 01 LED Name 1 3 900 1064 05 Sheet 1 3 900 2569 02 Name Plate 1 3 900 0248 00 Seal Wire ϕ1 1 3 900 0249 03 Seal Lead 1 3 900 2812 08 PWB PS 031 Soft D007 1 3 900 2814 05 PWB PS 030 Display 2 3 900 2818 00 PWB PS 032 Key 1 3 900 2470 17 Harness S2 Ke...

Страница 41: ... with fuse hol PST 101FS Earth Earth Terminal Transformer XH 2P KK 3P MK 10P MK 10P Key board PS 032 Main board PS 031 CPU E2ROM Display driver Power supply circuit Analog circuit BOX 26P BOX 26P BOX 26P Operator display board PS 030 Customer display board PS 030 Power cable INS 100 Service Manual No 085 6692 09 41 ...

Страница 42: ...Chapter 5 DIAGRAMS 5 5 Main Board Circuit Diagram 42 INS 100 Service Manual No 085 6692 09 ...

Страница 43: ...Chapter 5 DIAGRAMS 5 6 Display Board Circuit Diagram 5 7 Key Board Circuit Diagram INS 100 Service Manual No 085 6692 09 43 ...

Страница 44: ... next addition is performed the total price will exceed 999999 An error buzzer sounds when the tare weight is entered and operation is not accepted The tare weight that is not able to be set was entered Data outside the tare setting range was entered The last digit number is not matched with the minimum weight Unit price and the price displays disappear without trying Auto power save function has ...

Страница 45: ...44 SANNO CHO SHOGOIN SAKYO KU KYOTO 606 8392 JAPAN PHONE 81 75 771 4141 FACSIMILE 81 75 751 1634 URL http www ishidajapan com Design and specifications are subject to change without notice ...

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