IQAir ParticleScan CR, Руководство пользователя

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Chapter 8 – Troubleshooting
Symptom
Unit does not turn on, no display
Sample result remains at zero after
sampling
Sample result is lower than normal
Sample result is higher than normal
Battery pack does not hold a charge
Corrective Action
Charge battery for 3 hours
Contact Technical Support
Contact Technical Support
Contact Technical Support
Contact Technical Support
Attach isokinetic probe
Contact Technical Support
Clean intake nozzle with compressed air.
(Do not push any object down into
nozzle)
Contact Technical Support
Contact Technical Support
Perform zero count test
Contact Technical Support
Contact Technical Support
Contact Technical Support
Test voltage of charger. Replace charger.
Contact Technical Support
Possible Cause
a) Low battery
b) Defective adapter/charger
c) Defective battery
a) Defective pump
b) Laser diode failure
a) Isokinetic probe is missing
b) Flowrate is low
c) Something may be stuck in the
inlet nozzle and blocking the
beam
d) Contaminated optics in sensor
e) Calibration overdue
a) Contaminated optics in sensor
b) Internal noise
c) Calibration overdue
a) Defective or worn out
battery pack
b) Defective charger
8.2 ParticleScan Technical Support?
North America (United States, Canada and Mexico)
Our website www.iqair.us is available 24 hours per day and has answers for your most frequently asked questions.
Technical Support is available from 8 am - 4:30 pm PST Monday-Friday. Call 888-560-1020, or email us at
support@iqair.com.
Worldwide
Our website www.iqair.com is available 24 hours per day and has answers for your most frequently asked questions.
For additional technical support, email info@incen.com.
Warning: Tampering or opening the ParticleScan device may result in exposure to invisible laser radiation that can cause
severe eye injuries. Service and repairs on the ParticleScan must only be undertaken by IQAir or Incen. Tampering with the
warranty seal on the ParticleScan will void the warranty.
Chapter 8 – Troubleshooting
8.1 Symptom, Cause and Corrective Action
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