background image

SERIES

 

TS33-ON

 

 

 

www.ips-ups.eu                                                                                             

      

 

28.05.2018 

[email protected] 

 

 

 

 

                     TS33-ON-manual_EN-R0 

 

37 

6

 

Troubleshooting 

LCD display in fault mode is as shown below: 

                 

 

 

Possible Cause

 

Solution

 

The fault indicator is 

illuminated, the sound of 

the buzzer lingers on, 

and emits fault 

information bUS 

HIgH/bUS LOW/bUS 

UnbAL/bUS SHORT 

Bus voltage fault 

Test the bus voltage or 

contact the supplier. 

The fault indicator is 

illuminated, the sound of 

the buzzer lingers on, 

and emits fault 

information -  IPSOFT 

F/bUSSOFT F 

Soft start fault 

Check the soft start circuit 

or contact the supplier 

directly. 

The fault indicator is 

illuminated, the sound of 

the buzzer lingers on, 

and emits fault 

information -  InU 

HIgH/InU LOW/InU 

FAIL/InUSOFT F 

Inverter voltage fault 

Contact the supplier. 

The fault indicator is 

illuminated, the sound of 

the buzzer lingers on, 

and emits fault 

information - OUER 

TEMP 

Over temperature 

inside 

Be sure that the UPS are 

not overloaded, and the fan 

vent is not obstructed, as 

well as the indoor 

temperature is not high. 

Leave alone the UPS 10 

minutes for cooling, and 

restart it. If the problem 

persists, contact the 

supplier. 

The fault indicator is 

illuminated, the sound of 

the buzzer lingers on, 

and emits fault 

information - AOP 

SHORT/BOP 
SHORT/COP 

SHORT/AB SHORT/BC 

Output short-circuit 

Turn off the UPS and 

disconnect all the loads. Be 

sure there is no any fault or 

internal short circuit of the 

loads. And then restart the 

UPS. If the problem 

persists, contact the 

supplier. 

 Fault mode 

 

 Fault 
information 

 

 

Содержание TS33-ON Series

Страница 1: ...SERIES TS33 ON www ips ups eu 28 05 2018 info ips ups eu TS33 ON manual_EN R0 1 Instalation manual for three three phase true online UPS For models TS33 ON 10k0 TS33 ON 15k0 TS33 ON 20k0 TS33 ON 30k0 ...

Страница 2: ...n 10 4 Operation Instructions 13 4 1 Display panel 13 4 2 UPS settings 16 4 3 Parameters inquiry 26 4 4 Event log query 27 4 5 UPS On Off operation 28 4 6 Connect the communication 29 4 7 Parallel UPS operation 31 5 Operation Modes 32 5 1 Power up mode Shutdown mode 32 5 2 Standby mode 32 5 3 Bypass mode 33 5 4 Mains power mode Frequency conversion mode 33 5 5 Battery mode battery self test mode 3...

Страница 3: ...arth conductor for the UPS carries the leakage current from the load devices computer equipment An insulated ground conductor is to be installed as part of the branch circuit that supplies the UPS The conductor must have the same size and insulation material as the grounded and ungrounded branch circuit supply conductors Do not use liquid extinguisher if there is a fire a dry powder extinguisher i...

Страница 4: ... factor 0 9 Crest factor 3 1 Total harmonic distortion THDV 2 linear load 5 non linear load Transfer time Mains mode to battery mode 0 ms Inverter mode to bypass mode 0 ms Inverter overload capability 102 125 transfer to bypass in 10 min 125 150 transfer to bypass in 1 min 150 transfer to bypass in 0 5 s BATTERY DC voltage Standard model 240 Vdc Long time model 192 Vdc 192V 216V 240V optional Inbu...

Страница 5: ... 55 H 110 S 60 H 155 S 61 H 175 S 65 H 235 S Gross weight kg 65 H 125 S 70 H 170 S 71 H 190 S 75 H 250 S H means Long time model w o inbuilt battery S means Standard model with inbuilt battery Derate capacity to 90 when the output voltage is adjusted to 360Vac 2 2 Front panel features Front panel of 10kVA standard model UPS 1 floor batteries Front panel of standard model UPS 3 floors batteries Fro...

Страница 6: ... R0 6 2 3 Rear panel features Rear panel of 10kVA long time model UPS Rear panel of 10kVA standard model UPS 1 floor batteries Rear panel of 15k 20k 30k long time model UPS Rear panel of 15k 20k 30k standard model UPS Rear panel of 10kVA standard model UPS 3 floors batteries ...

Страница 7: ...ry input terminal USB port Bypass input terminal EPO Output terminal Battery temperature compensation sensor optional Main input breaker Intelligent slot 1 SNMP AS400 RS485 optional Bypass input breaker Intelligent slot 2 SNMP AS400 RS485 optional Maintenance switch Parallel port optional Fan Inbuilt battery breaker ...

Страница 8: ... that UPS has no load at this moment then start up the UPS and connect the loads one by one it is suggested that users choose the generator which is 1 2 times bigger than UPS capacity If the generator has no enough endurance ability to shock it shows switching to battery mode due to utility high voltage it can be switched to bypass mode to take loads and then start UPS again to go to utility mode ...

Страница 9: ... suggested that the earth wire is close to the input output wire size 3 2 3 Connect external battery Long time model UPS The default configuration of Long time model UPS use 16pcs batteries standard model UPS use 20pcs as default If it was customized to be 14 16 18 20pcs before factory delivery connect proper batteries according to the customized battery quantity If need to change battery configur...

Страница 10: ...res the cable length from each single UPS output to parallel UPS units output is almost same and more than 2 m at least When the distance between the load and each parallel UPS is less than 20 m each cable length difference less than 20 is required When the distance between the load and each parallel UPS is more than 20 m each cable length difference less than 10 is required 3 3 2 Parallel install...

Страница 11: ... two UPS Parallel card of long time mode UPS Parallel card of standard mode UPS Short circuit cap of parallel card Parallel port board Connect all parallel UPS output cables to the output patchboard and connect wiring to the load from the output patchboard Connect all parallel UPS input cables to the input patchboard Parallel UPS connection Two parallel UPS connection Public output terminal block ...

Страница 12: ...after parallel installation is completed Operate the parallel UPS after confirming correct In the condition of each single UPS running set the physical address ID of each UPS and ensure that each ID is different In the condition of each single UPS running set the output voltage OPU of each UPS and ensure that each OPU is same Verify if the parallel cables of all UPS are connected firmly perform st...

Страница 13: ...ess than 2 seconds to display option contents in sequence from left to right Press and hold more than 2 seconds to enter the history inquiry interface press or more than half a second and less than 2 seconds to turn the page of history records inquiring press and hold again to return to the main interface Press and hold more than 2 seconds to enter roll polling mode display items are switched auto...

Страница 14: ...PS is working in non bypass mode and non ECO mode Flash g in standby mode not starting frequency conversion and bypass abnormal Alarm indicator Red Illuminated UPS is faulty Unilluminated UPS is normal Flash the UPS emits an audible alarm 4 1 3 LCD display LCD display is divided into three areas Operation mode and icons diplay area value display and menu settings area and date and fault alarm disp...

Страница 15: ... settings area In non menu setting interface it indicates the relevant information of UPS Press the inquiry button or to display three phase mains circuit three phase bypass three phase output voltage frequency load battery voltage capacity backup time temperature Bus voltage software version ect In menu setting interface press the menu settings button and inquiry button to set output voltage valu...

Страница 16: ...elf test mode Starting process 4 s per beep 4 Bypass mode No any fault alarm 2 minper beep Alarm exists 1 4 s per beep 5 ECO mode No Alarm exists 1 4 s per beep 6 Fault mode Long beep _ The indicator is illuminated _ The indicator flashes 4 2 UPS settings Although the UPS settings can be configured in any mode it is suggested that it should be better to make the setting operation in standby mode C...

Страница 17: ...s illuminated and the value under OPU flashes Press inquiry button or more than half a second and less than 2 seconds select the corresponding values of OPU There are 208V 220V 230V and 240V available for options The default output voltage is 220V The configured settings can be saved in real time After selecting the value press the menu settings button more than half a second and less than 2 secon...

Страница 18: ... EOd is illuminated and the value under the EOd flashes Press inquiry button or more than half a second and less than 2 seconds to select the Eod value needed There are dEF 9 8V 9 9V 10V 10 2V and 10 5V available for options EOd is dEF by default Eod varies with load The configured settings can be saved in real time After selecting the vaule press the menu settings button more than half a second a...

Страница 19: ...s illuminated and the value under the ID flashes Press inquiry button or more than half a second and less than 2 seconds to select the corresponding value of ID function There are 1 2 3 4 5 6 7 8 available for options The default address is 1 The configured settings can be saved in real time After selecting the address press the menu settings button more than half a second and less than 2 seconds ...

Страница 20: ... this moment PAL is illuminated and ON or OFF under the PAL flashes Press inquiry button or more than half a second and less than 2 seconds to select ON to use the PAL Enable function select OFF not to use the PAL Enable function PAL is OFF by default The configured settings can be saved in real time After selecting ON or OFF press the menu settings button more than half a second and less than 2 s...

Страница 21: ...face CHK will flash Press the menu settings button more than half a second and less than 2 seconds to enter the CHK setting interface at this moment CHK is illuminated and ON under the CHK flashes Press inquiry button or more than half a second and less than 2 seconds and select OFF at this moment OFF flashes After selecting OFF press the menu settings button more than half a second and less than ...

Страница 22: ...and less than 2 seconds to enter Expert mode EP setting interface at this moment EP is illuminated ON or OFF under EP flashes Press inquiry button or more than half a second and less than 2 seconds to select ON to use Expert mode select OFF to turn off Expert mode By default Expert mode is OFF Turn to page ON or OFF press the enter button more than half a second and less than 2 seconds Expert mode...

Страница 23: ... menu turn to CLR W setting page CLR W will flash Press the enter button more than half a second and less than 2 seconds to enter CLR W setting interface at this moment CLR W is illuminated ON or OFF under CLR W flashes Press inquiry button or more than half a second and less than 2 seconds to select ON to use Clear warning Enable function select OFF to turn off Clear warning Enable Turn to page O...

Страница 24: ...ess inquiry button or more than half a second and less than 2 seconds to select different physical address There are 14 16 18 20 pcs of batteries for options and the settings will be saved in real time Turn to the page of battery numbers needed press the enter button more than half a second and less than 2 seconds Numbers of battery PCS setting is finished at this moment the numerical value under ...

Страница 25: ...ergency power off EPO is OFF and the settings will be saved in real time A After setting EPO as OFF press the enter button more than half a second and less than 2 seconds Emergency power off EPO setting is finished at this moment OFF is illuminated and stop flashing B After setting EPO as ON OP option under EPO ON shows up and OFF behind OP flashes Press inquiry button or more than half a second a...

Страница 26: ...n more than 2 seconds to enter roll polling mode display automatically switch display items in every 2 seconds and go back to the default status displaying phase A information in 30 seconds If press and hold again within 30 seconds it will go back to the main interface immediately InterfacePage 1 main interface Display UPS phase A information as shown below InterfacePage 2 Display UPS phase B info...

Страница 27: ...old the inquiry button more than 2 seconds to enter Event log query interface Press inquiry button or more than half a second and less than 2 seconds to look over event logs with page turning There are maximum 200 pages 600 pieces event logs records Press and hold the inquiry button more than 2 seconds again to return to the home screen Event logs query is for qualified personnel use only Time Fau...

Страница 28: ...l the display panel showing bAT turning on the UPS is completed and enter battery mode Turn off the UPS In Mains power battery mode battery self test ECO frequency conversion mode press Power OFF button more than half a second to turn off the UPS If bypass is normal UPS panel displays byPASS to enter bypass mode if bypass is abnormal UPS panel displays STdAby to enter standby mode If turn off the ...

Страница 29: ... with failure information 4 6 Connect the communication 4 6 1 Computer port Connect the UPS and monitoring equipment computer by standard RS232 port standard configuration and standard USB port standard configuration to make single unit communication Connect RS232 or USB cable to the serial port of the computer or USB port Connect RS232 or USB cable to the serial port of the UPS or USB port RS232 ...

Страница 30: ...t to monitor and manage the UPS RS485 card optional A and B on the right side of ports are RS485 output A is B is 4 6 4 Maintenance switch Maintenance switch is for UPS on line maintenance follow below procedures Open the cover plate of the maintenance switch on the UPS rear panel the UPS will automatically transfer to byass to supply power to the load Make the maintenance switch at BYPASS Disconn...

Страница 31: ... on at same time then meanwhile switch to inverter status working in mains power mode Startup with the battery Method 1 press first key of each UPS after each UPS having working power source press the Power ON button of any one of UPS more than half a second to start up parallel UPS All UPS units will be turned on at same time then meanwhile switch to inverter status working in mains power mode Me...

Страница 32: ... power capacity 10kVA 15kVA 20kVA 30kVA In standby mode the UPS detects that mains power and bypass three phase all are less than 85 V it will delay 1 min to automatically enter shutdown mode all LED indicators are turned off meanwhile LCD display SHUTdn characters 5 2 Standby mode There is no output voltage in standby mode If mains circuit input is normal then automatically process AC DC rectific...

Страница 33: ...d bypass are normal When bypass is normal turn off the UPS or the inverter circuit has failure the UPS transfer to bypass mode to supply uninterruptible power to the load Note Bypass mode doesn t have function of backup BYPASS MODE OPERATION PROCESS 5 4 Mains power mode Frequency conversion mode In mains power mode the mains power from mains circuit input supply AC power to the UPS rectification a...

Страница 34: ... indicator yellow is illuminated and alarm LED indicator red flashes while giving alarm meanwhile LCD display bAT characters When the batteries process in manual self test and regular self test the inverter indicator bypass indicator battery indicator and fault indicator will be illuminated circularly meanwhile LCD display bAT characters When the mains circuit input is abnormal the UPS transfers t...

Страница 35: ...conomy control operation ECO MODE OPERATION PROCESS 5 7 Fault mode LED indicator in fault mode is as shown in the figure below alarm LED Indicator red is illuminated meanwhile LCD display fault icon and fault code When UPS is faulty the alarm indicator is illuminated the sound of the UPS buzzer lingers on According to fault type fault mode is divided into the fault of cutting off output and the fa...

Страница 36: ...tart frequency conversion otherwise it may cause power failure or even damage to loads If the UPS has no output and needs manual operation on maintenance switch please ensure to disconnect all input breaker and the UPS display screen is extinguished completely then put the maintenance switch to BYPASS by hand otherwise it may cause damage to the UPS Refer to 4 6 4 for details 5 9 Test mode Test mo...

Страница 37: ... emits fault information InU HIgH InU LOW InU FAIL InUSOFT F Inverter voltage fault Contact the supplier The fault indicator is illuminated the sound of the buzzer lingers on and emits fault information OUER TEMP Over temperature inside Be sure that the UPS are not overloaded and the fan vent is not obstructed as well as the indoor temperature is not high Leave alone the UPS 10 minutes for cooling...

Страница 38: ...or not and whether they are broken or not If all seems fine contact the supplier The UPS fails to start when press On key Pressing time too short Press the power key more than 2 seconds to start the UPS The input connection is not ready or UPS internal battery disconnected Connect the input well if the battery voltage is too low disconnect the input and start the UPS with no load Internal system f...

Страница 39: ...8 info ips ups eu TS33 ON manual_EN R0 39 Note Contact the supplier if display screen shows other fault information After troubleshooting power up need to enter menu setting interface to configure CHK OFF refer to 4 2 8 for operation details ...

Отзывы: