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How to Get Help
Product Return or Repair
For information on returning your Zip
®
drive or other Iomega product
for warranty service (or repair after the warranty period), please call the
Iomega Customer Satisfaction Hotline at 1-888-4-IOMEGA (1-888-
446-6342). Because many returns are found to be due to a technical
problem rather than a defective product, you may want to check with
Iomega Technical Support before returning your drive – our trained
support personnel can often resolve the problem over the phone. If
you choose to contact Technical Support, you will not be charged the
standard support fee for the call if your Iomega product is still under
warranty and is determined to be defective.
Warranty Information
Your Zip
®
drive has a one-year limited warranty from the date of
purchase. For complete warranty information, refer to the warranty
card included with your drive. If you have a question about the
limited warranty on your Zip
®
drive or other Iomega product, please
call 1-888-4-IOMEGA (1-888-446-6342) and choose the option for
warranty information. If you choose to contact Technical Support,
the standard support fee may apply.
Product Information
Call 1-800-MY-STUFF (1-800-697-8833) for information on new
Iomega products, promotions, and rebates. You can also purchase
Iomega products over the phone using your credit card (VISA,
MasterCard, American Express, or Discover). Simply select the
option of interest to you. See the Iomega web site for detailed
product specifications.
International Support Numbers
For information on international customer support options and phone
numbers, contact the Iomega Web site at
http://www.iomega.com
.
