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(e) Make sure the software drivers for the Zip ATAPI drive are correctly
installed on the computer system. The necessary drivers are included with
the Iomega Tools software package. Carefully follow the installation
instructions given for the computer’s operating system in step 17 of the
Installation Guide section.
(f) If the computer’s operating system is Windows 95, make sure the
system is running in 32-bit mode (Protected mode). To check whether the
system is running in 32-bit mode, right mouse click on
My Computer
and
select “Properties.” Click the “Performance” tab and check that “File
System” and “Virtual Memory” are listed as 32-bit. If the mode is 16-bit,
refer to the Windows 95 documentation for instructions on improving the
system performance to 32-bit.
(g) Some IDE hard drives do not work properly unless they are in a certain
position on the IDE cable. You may need to reverse the position of the
master drive and the Zip ATAPI (slave) drive on the cable for the master
drive to work properly.
(h) If the computer still does not recognize the Zip ATAPI drive, it may
be that the existing IDE master drive does not allow access to a slave drive
on the same cable. Try installing the Zip ATAPI drive on the secondary
IDE channel.
Computer does not recognize a slave drive connected to the same
IDE connection with a Zip ATAPI master drive.
(a) Make sure pin 1 is properly connected on all IDE interface
connections. The stripe on the interface cable should align with pin 1 on
each connection. If the cable does not have a keyed connector, make sure
the connector is not shifted a pair of pins.
(b) Make sure the slave drive is correctly jumpered as a slave. Refer to the
documentation that accompanied the slave drive for configuration
information (often this information is on the hard disk case). If you cannot
locate the documentation, contact the manufacturer of the drive.
(c) Some IDE hard drives do not work properly unless they are in a certain
position on the IDE cable. You may need to reverse the position of the
slave drive and the Zip ATAPI (master) drive on the cable for the slave
drive to work properly.
(d) If the computer still does not recognize the slave drive, configure the
jumper settings on the Zip ATAPI drive for the Cable Select option. Refer
to the configuration information in step 5 of the installation instructions.
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