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breakdowns and solutions
8
Failure
Possible cause
Solution
The appliance does not function.
The plug is not in the socket.
Insert the plug in an earthed socket.
The basket is not properly placed in the
appliance.
Properly slide the basket in the appliance.
The ingredients are not cooked.
There are too many ingredients in
the basket.
Place smaller amounts of ingredients in
the basket. Smaller portions can be fried
more evenly.
The set temperature is too low.
Set the appliance to a higher
temperature.
The cooking time is too short.
Set a longer time.
The ingredients are not fried evenly.
Some ingredients must be shaken
halfway the cooking time.
Shake ingredients lying on top of one
another (such as fries) halfway the
cooking time.
Fried snacks are not crispy when they
come out of the appliance.
The snacks are not suitable for a hot air
fryer and should be fried in an oil fryer.
Use oven snacks or cover the snacks with
a little oil for a more crispy result.
It is not possible to slide the basket in the
appliance properly.
The basket is overfilled.
Do not fill the basket above
the maximum, but observe the
recommended amounts.
The insert grille is not properly placed in
the basket.
Place the insert grill in the basket with
the correct side up.
There is white smoke coming from the
appliance.
You are cooking fatty ingredients.
When fatty ingredients are being cooked
in the appliance, it is possible that a lot
of fat drips in the basket. This fat causes
white smoke and the pan can become
hotter than normal. This does not have
an effect on the appliance or on the end
result.
The basket still contains fat residues from
a previous preparation.
Clean the basket after every use.
Fat residues that become hot can cause
white smoke.
Fresh fries do not come out of the
appliance evenly fried.
The type of potato is not suitable.
Use fresh potatoes that are a little floury
when cooked.
The fries have not been properly rinsed
prior to frying.
Properly rinse the cut fries to remove
starch.
Fresh fries are not crispy when they come
out of the appliance.
The amount of oil and water in the fries
determines how crispy they can be.
Dab the fries properly dry before
adding oil.
Cut the fries more finely for a crispier
result.
Add a little more oil for a crispier result.
