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14. Limited Warranty / Service policy / Contact
LIMITED WARRANTY
INTEWA GmbH (hereinafter identified as manufacturer) warrants each AQUALOOP part to be free from
defects in workmanship and materials for a period of two years from the date of purchase.
Some countries/states do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply. Sole obligation under this warranty is as follows:
The manufacturer shall fulfill this warranty by repairing or exchanging any component part, F.O.B.
factory, that in manufacturer's judgment shows evidence of defects, provided said component part has
been paid for and is returned through an authorized dealer, transportation prepaid. The warranty must
also specify the nature of the defect to the manufacturer.
The warranty does not cover treatment processes/systems that have been flooded, by external means,
or that have been disassembled by unauthorized persons, improperly installed, subjected to external
damage, or damage due to altered or improper wiring or failed overload protection.
This warranty applies only to the AQUALOOP components and does not include any of the locally
installed wiring, plumbing, drainage, or disposal system. The manufacturer is not responsible for any
delay or damages caused by defective components or materials, for loss incurred because of
interruption of service, or for any other special or consequential damages or incidental expenses arising
from the manufacture, sale, or use of this process/system.
The manufacturer reserves the right to revise, change, or modify the construction and design of the
treatment process for grey water or any component part or parts thereof without incurring any
obligation to make such changes for modifications in previously sold equipment. The manufacturer also
reserves the right, in making replacements of component parts under this warranty, to furnish a
component part which, in its judgment, is equivalent to the company part replaced.
Under no circumstances will the manufacturer be responsible to the warranty for any other direct or
consequential damages, including but not limited to lost profits, lost income, labor charges, delays in
production, and/or idle production, which result from defects in material and/or workmanship of the
system. Some states do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
This warranty is expressly in lieu of any other expressed or implied warranty, excluding any warranty of
merchantability or fitness, and of any other obligation on the part of the manufacturer.
