Intel SS4000-E - Entry Storage System NAS Server, Руководство по устранению неисправностей

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Table of Content
Error Messages List ......................................................................................................... 2
Troubleshooting the Storage System ............................................................................ 3
I can’t access the Manager
..................................................................................... 3
I forgot the password for logging in to the Manager
........................................... 3
The users can’t access the shared folders
.......................................................... 4
The users can’t create files in the shared folders ............................................... 4
The users cannot access the storage system using FTP
.................................. 5
The System Status LED is yellow
.......................................................................... 5
The Disk Activity LED is blinking yellow
............................................................... 5
One of the Global Disk Status LED lights is yellow ............................................. 6
My Western Digital WD2500JS SATA disk is not detected ................................ 6
Troubleshooting Client Backup and Recovery
............................................................ 6
The disk that I want to protect isn’t listed
............................................................. 7
Authentication errors occur when I try to protect a disk
..................................... 7
The Status page indicates that the backup is offline .......................................... 7
A backup did not occur at its regularly scheduled time
...................................... 8
I can’t change my backup schedule
...................................................................... 8
I forgot my recovery CD password
........................................................................ 9
Creating a Diagnostic File for Analysis ......................................................................... 9
Creating a Diagnostic File (XRay) for Storage System ...................................... 9
Creating a Diagnostic File Using Intel® Client Backup and Restore
............. 10
Creating a Diagnostic File using Recovery CD
................................................. 11