The users cannot access the storage system using FTP
Make sure that
Enable FTP server
is selected on the
Network
page
and that the users are using the correct address for accessing the stor-
age system.
If the network configuration is correct and the users are using the proper
address and it still doesn’t work, the FTP service might not be working
properly. Restart the storage system.
There is a restriction in current SS4000-E FTP service that no more than
8 concurrent FTP sessions can be setup. If you are setting up the 9th
FTP connection, you need to disconnect one or more previous FTP con-
nection to make room for it.
The System Status LED is yellow
A critical error might have occurred. Restart the system. If the System
Status LED remains yellow, contact Technical Support.
The System Status LED turns yellow for the following conditions:
y
Fan failure
y
Power supply failure
y
Hard disk failure
y
Operating system boot failure
y
System board failure
y
Hard disks are not configured (the System Status LED is yellow
when first setting up the system)
The Disk Activity LED is blinking yellow
Check the LED lights for each individual disk to determine what is hap-
pening.
If the disk LED light is blinking yellow, the disk is rebuilding. No action is
required.
When the process is complete, the LED will automatically become green
again.
If the disk LED light is solid yellow, a serious problem with the disk might
have occurred. Contact Technical Support.
