The majority of possible faults have been
covered above. However, in certain
circumstances, safely controls within the
boiler may be activated. There are two
resettable safety cut-outs in your boiler:
1). Over-boil safety cut-out; (activates should
the boiler produce excess steam). This can be
due to;
- lime-scale within the tank,
- a temporary interruption in the water supply,
- a faulty temperature sensor.
To reset boiler; Switch off at the mains power
supply and allow the boiler to cool down for ten
minutes before switching back on (the safety
device should automatically reset).
2). Boil-dry safety cut-out – this will activate if
the boiler has been boiled dry, for example,
due to lime-scale build-up or water starvation.
If the boil-dry cut-out has activated, this will
require a manual reset. Contact Instanta
Technical Support department for assistance
with this.
Service/Technical Support:
Tel: 01704 502911
To ensure your service enquiry is handled
as efficiently as possible, please have the
following information available;
• Brief description of problem
• Product Type (model)
• Serial Number (label on right-hand side
of machine). This is essential.
Guarantee
Your boiler is guaranteed for two years from date
of installation.
Our guarantee includes on site labour and parts
for problems caused by fault of manufacture and
component failure with the following exclusions:
• Problems caused by hard water and
lime scale. We regret that we cannot be
held responsible for problems caused by
hard water.
• Dripping Taps. These components are
subject to wear and tear but in the event
of a tap failing within twelve months of
installation, we will be pleased to replace the
tap assembly by post. Fitting is very simple
and requires no tools. An engineer call out is
not necessary.
• Accidental damage, misuse or use not in
accordance with these instructions and
damage caused by incorrect installation.
• The manufacturer disclaims any liability for
incidental, or consequential damages.
Safety Caution: Isolate boiler from
power supply before removing any
outer panels or attempting any reset.
FM 36413
EMS 75807
