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4. For more notices of our products, please refer to the FAQ for server in the of-

fi

cial website of Inspur:

http://www.inspur.com/support/Channel_Home/support_sv.asp

6.5 Technical Support Information

If you have any doubt or unsolved problems in using Inspur server, please take the

following measures:

1. If you have doubt in product con

fi

guration and speci

fi

cation details, please con-

tact your supplier.

2. If there is system problem in using the machine, please contact the customer

service center of Inspur server directly, please record the product serial number on your
host chassis. After receiving your service request, our technical support personnel will
provide you with solution or

fi

eld maintenance.

3. Contact method of customer service center of Inspur server:
Email: [email protected]
Download address of drive and product information for Inspur server:
http://www.inspur.com/support/Channel_Home/support_sv.asp

Chapter Five Operating System Installation

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Содержание Yingxin NP3020M2

Страница 1: ...ankind s benefit This manual is the property of the Inspur Group Co Ltd This User Manual is not to be copied by any group or person in any manner without the consent of Inspur Group Co Ltd The Inspur Group Co Ltd reserves the right of revising this manual momentarily Any alteration about the content of this manual will not be informed Please contact Inspur Group Co Ltd if you have any questions or...

Страница 2: ...re compo nents in the case by yourself 3 In this server the memory CPU CPU Fan Fan Hard Disk Bracket Hard Disk and so on are all in given standard Please don t use them together with the correspond ing components of any other computers 4 When you have any software problems during the application of this server we hope that you firstly contact the corresponding software supplier and then he will co...

Страница 3: ...the safe and envi ronmental cyclic utilization and benefit humankind 9 The copyright of the marks and names of all the software and hardware prod ucts involved in this manual is reserved by the relevant companies 10 In the statements above us indicates Inspur Group Co Ltd Inspur Group Co Ltd holds the right of final explanation about the above statements ...

Страница 4: ...BIOS of this server is in troduced Chapter Four SATA HostRaid Setup In this chapter how to set up the onboard SATA RAID is introduced Chapter Five Operating System Installation In this chapter how to install the prevailing operating systems to the server is in troduced Chapter Six Common Problem and Trouble shooting In this chapter solutions of some common problems are introduced We suggest you re...

Страница 5: ...d 20 4 2 Control Key Application 20 4 3 SATA HostRaid Configuration 20 Chapter Five Operating System Installation 24 5 1 Application Instructions for Inspur Driver U Disk 25 5 2 Manually Install Windows Server 2003 Enterprise Edition 29 5 3 Manually Install Windows Server 2008 Enterprise Edition 34 5 4 Manually Install Red Hat Enterprise Linux 5 2 38 Chapter Six Common Problems and Trouble shootin...

Страница 6: ... use the three core cables matched with correct earthed plug and check the ratings of the extended cables to make sure that the sum of rated current of all products inserted into the extended cables do not exceed 80 of the limits of the rated currents of the extended cables Warning 4 Please be sure to use the supplied power supply component such as power lines power socket if supplied with the equ...

Страница 7: ... contact the local waste recovery and treatment mechanism If what you bought is the chassis besides carefully read the installation de scription attached with the cabinet products and get known about the special warning notices and installation process you must abide by the following preven tive measures to guarantee the cabinet to be stable and safe Warning 10 Before installing equipment in the c...

Страница 8: ...ent to the ventilation place to dry the system at least for 24 hours and make sure that the system is fully dried Close the cover of the host re connect the system to the power socket and then start the equipment In case of operation failure or abnormal situation please contact Inspur and get technical support 3 Pay attention to the position of the system cables and power cables wire them in place...

Страница 9: ...al sur face on the cabinet regularly to conduct off the static electricity on the body that may damage the internal components 7 When dismounting the internal components with the approval of Inspur please pay attention to the following matters Switch off the system power supply and disconnect the cables including discon necting any connection of the system When disconnecting the cables please grab...

Страница 10: ...components from the cabinet it shall apply force slightly to ensure the cabinet to keep balance and stabilization When pressing down the release latch of the sliding rail of components and slid ing in or out please be careful as the sliding rail may hurt your figures Never make the AC power branch circuit in the cabinet overload The sum of cabinet load shall not exceed 80 of the ratings of branch ...

Страница 11: ...face 1 PS 2 keyboard interface 1 PS 2 mouse interface USB Interface 5 USB interfaces 2 front USB interfaces 2 rear USB interfaces 1 built in USB Type A USB interface Serial Interface 1 rear VGA interface Network Interfaces 2 RJ45 network interfaces Display Interface 1 rear VGA interface Display Controller Controller Type Onboard Aspeed AST1100 display controller Video Memory 64MB video memory HDD ...

Страница 12: ...river U disk used to load hard disk controller driver when installing the operating system manually CD ROM optional Optional SATA standard CD ROM or USB CD ROM Power Supply and Consumption Power 300w AC power supply Physical Specification External size of Package W width 600mm H height 465mm D depth 673mm Whole Chassis Size W width 200mm H height 433mm D depth 492mm Weight Standard configuration n...

Страница 13: ... 4 Hard disk LED indicator Display hard disk working condition blinks when hard disk is reading and writing 5 Network card 1st indicator light Always on network is connected Blinking data are being transmitted 6 Network card 2nd indicator light Off network is not connected 7 Front USB interface 1 2 Connects the USB devices 8 CD ROM Optional SATA standard CD ROM Chapter Two Product Description ...

Страница 14: ...n 1 Power interface Connect the host power line 2 Power fan Power cooling fan 3 I O interface Input output interface 4 Chassis fan System cooling fan 5 PCI and PCI E expansion slot Expansion devices connecting PCI and PCI E interfaces 2 3 2 I O Interface I O Interface View Chapter Two Product Description ...

Страница 15: ...d network card interface 1 Onboard gigabit network card interface 1 7 Integrated network card interface 2 Onboard gigabit network card interface 2 8 Network connecting indicator light Off network is not connected Green light always on network is connected Green light blinking data are being transmitted through network 9 Network working indicator light Off network transmission rate is 10Mb s Orange...

Страница 16: ...orresponding origi nal setup Hence when there are operating problems in the system due to the alteration the setup can be reversed 2 The factory default system setup is usually the optimized setup Don t try to al ter the parameters before you understand their denotations 3 The common setup is introduced in detail in this chapter For items less used in the application this chapter only offers simpl...

Страница 17: ...em is selected and press Enter the system will enter the cascading menus i e submenus Introduction of operational keys Button Description up For selecting the upper menu or value down For selecting the next menu or value left For selecting the left menu or value right For selecting the right menu or value Esc For returning to the superior menu or the main menu For changing the item value For chang...

Страница 18: ...sword The above two items cannot be set which display the setting state whether it has been set or not of the passwords of the super user password and user password respec tively in the current system If the password has been set it displays Installed if not it displays Not Installed Administrator Password This item is used to set or modify the super user password If you forget the super user pass...

Страница 19: ...Configuration CPU Configuration North Bridge South Bridge SATA Configuration Intel TXT LT Configuration USB Configuration Onboard Devices Configuration APM Serial Port Console Redirection CPU Configuration Select this item and press Enter to enter the menu All the items or submenus in this menu are used to check and set the related information and parameter about the CPU Select the default value H...

Страница 20: ...et this item to RAID Mode only Windows system is supported at this time Serial ATA Controller 0 This item only appears when SATA Mode option is set to IDE Mode at this time it supports 4 SATA 3 0Gb s devices Under the Windows 98 NT 2000 MS DOS system this item need to be set to Compatible which can support 4 serial devices at this point Serial ATA Controller 1 This item only appears when SATA Mode...

Страница 21: ...d of CPU fans and other fans as well as configure the fan speed control mode FAN Speed Control The configuration of fan speed control mode includes Full Speed Mode High Density Mode Generic Mode and Whisper Mode four items This item involves the system cooling guarantee we do not suggest you to modify the parameter by your selves 5 Boot menu Boot menu is mainly used to the configuration of system ...

Страница 22: ...nction can use F10 shortcut key to realize Discard Changes and Exit Select this item and press Enter After you select Yes for confirmation the changes in the BIOS settings will be discarded and the system will exit the BIOS setup 3 2 Motherboard Jumper Settings 3 2 1 How to Open the Chassis Side Panel If the user need alter motherboard jumpers please first obtain the authorization of Inspur Group ...

Страница 23: ...troller LAN_SW2 Enable disable onboard network controller 2 Short cutting pin1 and 2 to enable onboard network controller 2 default Short cutting pin2 and 3 to disable onboard network controller CLRTC1 CMOS clearing jumper Short cutting pin1 and 2 is normal state default Short cutting pin2 and 3 is CMOS clearing state VGA_SW1 Enable disable onboard display controller Short cutting pin1 and 2 to en...

Страница 24: ...short cutting the CLRTC1 jumper s Pin2 3 it needs to keep 5 seconds and then use jumper cap to short cut the Pin1 and Pin2 of CLRTC1 jumper default configuration state and restore to the original state 2 After the jumper operation please install the side panel of the chassis Chapter Three System Setup ...

Страница 25: ...r SATA HostRaid configuration interface 4 2 Control Key Application Key Description For moving cursor and modifying menu option value in different menus TAB For selecting the next menu configuration items Enter For selecting menu Esc For exiting menu or back to the previous menu from submenu 4 3 SATA HostRaid Configuration After entering the SATA HostRaid configuration interface these information ...

Страница 26: ... of SATA HostRaid select this menu by us ing up and down arrow keys and then press Enter to enter the menu of Create RAID The system presents the menu options as follows Name please input volume name which concludes at least 16 characters without special characters RAID Level please select RAID level if no volume is created there are five lev els for choice RAID0 Stripe RAID1 Mirror Recovery RAID1...

Страница 27: ... you want to create this volume Y N If it is confirmed that RAID volume is to be created please enter Y to create volume and meanwhile all the data in the selected disk will be eliminated If RAID volume is not to be created enter N to exit the RAID creation Here we enter Y to create RAID volume after the creation return to SATA HostRaid configuration main interface the created RAID volume appears ...

Страница 28: ...e menu by the up and down arrow keys and then press Enter to enter the menu Notes only after creating the Recovery volume can it perform the operation to the menu Select to reserve only the main disk or the recovery disk based on demand then press Enter to enter the volume selection interface press Space to select the volume to be operated and then press Enter to complete the operation V Exit menu...

Страница 29: ...iver U disk you may refer to relevant contents of this chapter for the making method of driver U disk If your server is configured with external RAID card or SAS sub card please re fer to the electronic version of User Manual in the CD attached to the external RAID card or SAS sub card to add the driver for the hard disk controller If it uses onboard SATA controller please make the driver of contr...

Страница 30: ... disk after reboot it has to enter the server BIOS for setting to ensure the starting sequence of hard disk is prior to the starting sequence of U disk and the system can be booted from the disk If the starting sequence of U disk is prior to the starting sequence of hard disk the system will fail to be booted from hard disk The following introduces the making method for the driver of onboard disk ...

Страница 31: ...l be identified as A and only by this can the normal making of subsequent driver be guaranteed 2 Put the driver CD Inspur driver CD and RAID card driver CD into the CD drive and the driver making software will operate automatically If the system forbids the automatic operation of CD please enter CD directory and operate documents of dolphin bat Inspur driver CD in CD or setup exe RAID card driver ...

Страница 32: ...r making software and the main interface is shown in the following picture 3 Click the Make Drive button and enter the driver making interface as shown in the following picture 4 After you select the corresponding operating system and the controller driver to be made according to the actual demand click Next button and make correspond ing driver Different operating systems correspond to different ...

Страница 33: ... operating system if the driver of hard disk controller is loaded by using Inspur driver U disk entering the interface of disk parti tion the Inspur driver U disk will occupy a disk letter If the disk is not divided U disk will occupy disk C and if the disk has other partitions U disk will occupy other disk letter please distinguish according to the actual hard disk partition If there are other pa...

Страница 34: ...03 into CD ROM and select to boot from CD 2 Press any key when the system prompts Press any key to boot from CD and the system will start Windows installation program from CD 3 When the screen presents Press F6 if you need to install a third party SCSI or RAID driver please press F6 When the system displays Setup could not determine the type of one or more mass storage press S If it is the common ...

Страница 35: ...ws R to run on your computer To set up Windows now press Enter To repair a Windows installation using Recovery Console press R To quit Setup without installing Windows press F3 Here we are defaulted to be the first time to install so please enter Enter to con tinue installation 5 The system displays Windows Licensing Agreement The user can read the licensing agreement by pressing Page Down key Aft...

Страница 36: ...tion After the installation program formats the new partitions it will prompt Please wait while Setup copies files to the Windows installation folders This might take sev eral minutes to complete The system will display the progressive bar of document duplicating After the duplication of document take out the floppy driver and the system will restart automatically 11 After the system restarts sele...

Страница 37: ... Date and Time Settings After setting the correct date and time click Next to continue the installation 18 The installation program starts series of relevant tasks of Installing Network Copying files Installing Start menu items Registering components Saving settings etc The process requires a certain period of time 19 After the installation the system will restart automatically and the installatio...

Страница 38: ...river CD into CD ROM input the navigation No on the driver CD set in the navigation No verification interface popped up after the running of CD click OK and it will enter the installation interface automatically 2 In column Select OS select Windows 2003 3 In column Select Hardware select Network card driver_EMT64 4 Click Next to start the installation 5 Enter the interface of Welcome to the Instal...

Страница 39: ...ver to the version of made or installed sys tem according to the version of the installed operating system Note On making the drivers please make the driver into the floppy disk if using USB floppy drivers or make the driver into the Inspur driver U disks if using the Ins pur driver U disk 5 3 2 Installation Steps 1 Connect USB floppy driver or Inspur driver U disk power up and start the server an...

Страница 40: ...owse in Loader Driver window and select Floppy Disk Driver A where driver locates in the prompt Click OK to continue 4 The system will detect the driver program automatically Please click Next in the interface of Choose to install the driver 5 The driver of the hard disk controller is loaded completely If Inspur driver U disk is used 1 Make the driver of the hard disk controller into 3 5 floppy di...

Страница 41: ...llation etc In this course the system may automatically reboot for several times 11 After the installation the system would reboot to the interface of The user s password must be changed before logging on for the first time Take out the installa tion CD and then click OK to continue 12 Follow the prompt to set the administrator password and then click the arrow button at the right of the password ...

Страница 42: ...e blue dolphin icon under the installation or operation procedure item in the automatically playing interface popped out after the disk s running and input the navigation No on the driver CD chassis in the navigation No verification interface popped out after the operation of CD and click OK to enter the installation interface automatically 2 In the Select OS column select Windows 2008 3 In the Se...

Страница 43: ...2008 5 4 Manually Install Red Hat Enterprise Linux 5 2 5 4 1 Preparation Prior to the Installation Note the configuration of onboard Intel SATA HostRaid does not support Linux operating system And here take the configuration of onboard SATA IDE as an exam ple Installation CD of Red Hat Enterprise Linux 5 2 five pieces of CD or one piece of DVD here taking example of DVD for 64bit operating system ...

Страница 44: ...new installation and select Yes to continue When the installation program enters installation ways selection the user can select them ac cording to his actual condition Here the installation shall take the customizing manual partitioning as an example Please select Create Custom layout and click Next to continue the installation 9 When the installation program enters partition creating interface i...

Страница 45: ... continue installation 16 The system start to format the partitions create files system and copy files 17 The system enters Congratulations the installation is complete interface which means the system installation is finished click Reboot and take out the instal lation CD and driver floppy The system will restart automatically 18 After the system restarts it will enter the Welcome interface so cl...

Страница 46: ...D ROM click Terminal menu in Applications Accessories and input the following in the windows cd mount dev cdrom mnt cd mnt cd driver nic linux np3020m2 cp e1000e 1 5 1 tar gz tmp cd tmp tar zxvf e1000e 1 5 1 tar gz cd e1000e 1 5 1 src make install cd umount mnt reboot Notes e1000e 1 5 1 tar gz is network card driver and its version will be updated When being installed the actual version in the acc...

Страница 47: ... operating system Ctrl Alt Del Clear up system memory self check the POST again and restart the operating system Reset button Cold boot again switch off and restart the system power so that to clear up the system memory to self check the POST again to restart the operating system and to power up all peripherals again Power button 6 2 Problems When Starting the Machine Some problems often occur whe...

Страница 48: ... please re move them first 7 With the permission of Inspur technical support personnel you may pull and plug RAM and clear CMOS for test 6 2 3 Installation System Can t Find Hard Disk 1 When installing the system directly booted with the system CD if it prompts that no hard disk can be found please check the normality of the disk state and power on self check hard disk state 2 If the power on self...

Страница 49: ... the fault it is suggested removing it and going on to test your server 2 Use the latest antivirus software for antivirus test 3 It is suggested that you record the displayed information code for blue screen such as stop c000000218 stop 0x0000007b This kind of information reveals prob lems in the system It is suggested that you reinstall it For the installation process you can refer to the user ma...

Страница 50: ... wrong with motherboard You can try to pull or plug RAM or clear CMOS If the starting self check is normal and the alarm starts when the RAID card is under test and there is abnormal array information then it is likely that the RAID card has set off the alarm There may be array abnormal ity when the hard disk back plane alarms there is always abnormal status light of the hard disk on the front pan...

Страница 51: ...con tact your supplier 2 If there is system problem in using the machine please contact the customer service center of Inspur server directly please record the product serial number on your host chassis After receiving your service request our technical support personnel will provide you with solution or field maintenance 3 Contact method of customer service center of Inspur server Email sv_str_pc...

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