16
Inspire Home Automation
www.insiprehomeautomation.co.uk
Installation & User manual
Problem
Solution
The Room
Thermostat display is
blank.
Is the unit in power saving mode? (Set via the setup tab on the website)
Pressing a key will bring the display back on for the set period of time.
Unit Malfunction. Reset the unit by pressing and holding all four buttons for 5
seconds.
Batteries exhausted. Replace the batteries.
Battery polarity wrong. Replace batteries noting the correct battery orientation
(Both batteries have positive towards the top of the Room Thermostat)
The Thermostat
Display occasionally
dims.
Incorrect batteries installed. Your Room Thermostat should only be used with
Alkaline batteries. Please note that so called “Heavy Duty” batteries are not
alkaline batteries. Also, NiMH or NiCad rechargeable batteries are not suitable
either.
The room thermostat
does not switch the
central heating
on/off.
Is the thermostat calling for heat? Ensure “ON” is displayed and press the “+”
button to make sure that the temperature set point is higher than the current
room temperature.
Battery very low. If the battery symbol is flashing on the display, the batteries may
be too low to function correctly. Replace the batteries.
Does the relay click on? Ensure the set temperature is higher than the room
temperature, then switch the function to “ON” You should hear an audible click as
the Room Thermostat switches on. Did you hear the click? Yes – The thermostat
is working correctly.
With reference to the installation manual, check the wiring is
secure underneath the wiring cover. Also if your boiler has a
programmer, ensure that the central heating is switched to “ON” If this does not
solve the problem, then the fault may lay in the wiring or the boiler. Contact a
heating engineer.
No – Possible faulty connection between the Room Thermostat and the Wall
Mount. Ensure that screws used are correct, see Installation section. Ensure
that the pads on the wall mount are free grease and fingermarks. Replace the
Thermostat and try to switch on again.
My room thermostat
will not pair, or
repeatedly loses
connection to the
gateway
This is usually caused by interference or distance between the two units.
The connection can be improved by trying the following.
Both units contain a radio aerial. Ensure that there are no metal objects near the
unit.
Do not place the unit on the floor.
Note that your internet router will also most likely contain a radio transmitter
(WiFi) Therefore ensure that your Gateway and internet router are separated.
Move the Gateway closer to your Room Thermostat. This can normally be
achieved by using Home Plugs or a longer network cable.
Troubleshooting
