64
NS-32D311MX15 Insignia 32" LED TV
www.insigniaproducts.com
View system information
You may need to view system information during
troubleshooting.
1
Press
MENU
. The on-screen menu opens.
2
Press
W
or
X
to highlight
SETTINGS
, then press
T
or
ENTER
. The
SETTINGS
menu opens.
3
Press
S
or
T
to highlight
System Info
, then
press
ENTER
.
SETTINGS · UPDATE FIRMWARE
menu opens.
4
Press
S
or
T
to highlight
System Info
, then
press
ENTER
. Information about the TV software
version is displayed.
5
Press
MENU
to return to the previous menu, or
press
EXIT
to close the menu.
Update the TV firmware
If your TV is behaving oddly and you have tried all
the solutions in the troubleshooting pages, you
may need to update the TV firmware.
1
Go to www.insigniaproducts.com, then click
Support & Service
. Enter your model number
in the box under
Manual, Firmware, Drivers &
Product Information
, then click
X
.
2
Follow the instructions in the
Firmware
Installation Guide
on the Insignia website to
download the firmware update and copy it to a
USB flash drive.
3
Plug the USB flash drive into the
USB
port on
the side of your TV.
4
Press
MENU
. The on-screen menu opens.
5
Press
W
or
X
to highlight
SETTINGS
, then press
T
or
ENTER
. The
SETTINGS
menu opens.
6
Press
S
or
T
to highlight
System Info
, then
press
ENTER
. The
SETTINGS · UPDATE FIRMWARE
menu opens.
7
Press
S
or
T
to highlight
Update Firmware
,
then press
ENTER
. A message asks if you want
to update the TV firmware.
8
Highlight
Yes
, then press
ENTER
.
If you have plugged in a USB flash drive with the
firmware update, the firmware update starts
automatically. Otherwise, a screen opens with
instructions about how to download the
update. Follow the instructions, then press
ENTER
.
While your TV installs the firmware update, your
TV displays a status screen.
Do not turn off
your TV until the update is complete.
9
When the update is complete, unplug the USB
flash drive, then press
ENTER
. Your TV turns off
then on to complete the update.
Cautions
• Make sure that you have tried all other
solutions before you upgrade the
firmware.
• While the firmware is updating, do not
turn off your TV.
Note
To update the TV firmware, you need a:
• Computer with an available USB port
• High-speed Internet connection
• USB flash drive
NS-32D311MX15_14-0207_MAN_V1_ENG.book Page 64 Friday, March 14, 2014 1:23 PM