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About tablet
Touch to view software version and if there is a software update available.
Restore
Note: If the problem persists, it may be necessary to restore the device to the factory default settings:
1.
Select
"Settings" from the Applications screen.
2.
Select "Backup & reset".
3.
Select "Factory data reset" to enter, and then touch Reset device to reset it.
Frequently Asked Questions
1.
My device does not turn on.
Make sure the battery is not used up
Make sure that the power adapter is securely connected
Make sure that you are using the power adapter that was included with your device.
Make sure that the device is turned on.
2. The display freezes or does not respond
Touch and hold the power button to turn device off and turn it on again.
Use a clip or a pin to insert the RESET hole on the rear, and then turn on the device again.
3.
My device does not recognize the SD card.
Make sure that you have inserted a certified SD card.
Make sure that you have inserted the memory card correctly.
With your SD card inserted, power off and reset the device.
4.
My device shows a low-battery warning
The device is low on power and needs to be charged before you can use it.
5.
I cannot access the web
