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HS112 C-1 User Manual
72/73
R-6730-EN02-E
21.
Appendix II –– Troubleshooting
In case you encounter any problems, please refer to the following table before calling the
service, as you might be able to solve the problem yourself using the instructions below.
Error /
Error message
Possible cause
Solution
The device will not turn
on.
There is no power.
Connect the device to the mains power
supply. Check the fuses.
There is no ECG
signal.
The device is not
connected to the
patient.
Check if the patient cable is connected to
the device. Make sure the limb electrodes
are placed properly, cleaned before use,
and that gel is applied.
The ECG signal is
noisy.
Poor electrode
contact, noisy
environment.
Check the electrode cable, apply gel onto
the electrodes.
Make sure, there are no electric devices in
the vicinity of the patient which could
cause noise. Enable the filters.
QRS is small.
Poor electrode
contact, electrode
positioning is wrong.
Check the electrode cable, the condition of
the electrodes, electrode attachment. If
need be, replace the electrodes and apply
gel on them.
Check electrode positions, and try to adjust
precordial electrode placement.
HR is not measured.
Electrode attachment
is not registered.
Check the attachment of the electrodes. See
the previous point.
HR error.
The device does not
find any QRSs.
Check the ECG as described in the
previous two points.
HR measurements are
incorrect.
The device locates
the QRSs
incorrectly.
Check the quality of ECG based on the
curves, and follow the steps from the
previous points.
There are “spikes” on
the ECG.
The device
misplaces the
pacemaker signal.
In a noisy environment the device may
misplace the pacemaker signal spikes.
Check that the ECG cable is not in the
vicinity of another cable or device.
No diagnosis is made.
The ECG signal is
not adequate.
Check the signal quality, and make sure
that the heart rate is between 45 and
175BPM.
The device is not
printing.
There is no paper.
Put paper into the device.
Make sure the paper tray is closed
properly.
The device is printing,
but headers are not
printed on page
boundaries,
and
printing takes longer
than usual.
The device is not
finding the page
boundary markers.
Use the paper recommended by the
manufacturer. The page boundary markers
should be at the upper quarter of the page
boundary as shown on page 14.