Terminal User Guide
Page 75
iWL250 User Guide
Copyright© 2019 Ingenico
The terminal will continue as normal, refer to the instructions for transaction type
that you chose to complete the transaction
Refund Password
Your terminal is configured to use the Supervisor password to protect both the
Refund and the Supervisor functions. If you would like a separate code enabled in
order to protect the Refund function please contact the terminal Helpdesk.
This feature could be used to allow one member of staff the added ability to perform
a Refund; while allowing another member(s) of staff the ability to perform the
Supervisor functions.
Supervisor Menus
The Supervisor menus allow access to various management functions in your
terminal. To be able to access the Supervisor menu, you must use the Supervisor
password.
To access the Supervisor menus press the menu key twice, then choose
SUPERVISOR and press green key. You will be asked to type your current
supervisor password, and confirm this by pressing the green key.
Once you have access to the Supervisor menus, press the menu key to cycle
through the various menu screens.
The following pages show a summary of the Supervisor functions and how to
access them, and what they do.
Some Supervisor functions MUST only be used when instructed
to do so by the terminal Helpdesk.
