Product name: IPP3x0-X1Txxxxx
17/20
Copyright © 2012 Ingenico
900001663 R11 000 08/1227
All rights reserved
6.
Maintenance
ATTENTION
Before making any maintenance operations on the terminal, make sure that the power
supply is disconnected.
WARNUNG
Stellen Sie vor der Durchführung von Wartungsarbeiten am Endgerät sicher, dass die
Stromversorgung ausgeschaltet ist.
Cleaning of the terminal
First of all, unplug all the cables from the terminal.
Good rules for proper cleaning of the terminal are:
Use a damp soft cloth to clean the outside of the terminal. Or alternatively a
terminal wipe supplied by Ingenico.
Do not clean the electrical connections.
Do not use in any case, solvents, detergents or abrasive products:
Those materials might damage the plastic or electrical contacts.
Do not insert any foreign objects into the slot of the smart card reader
The card readers can be cleaned using Ingenico supplied cleaning cards.
Avoid exposing the terminal to the direct rays of the sun.
6.1.
Transport and storage
Use the original packaging for any unit or stored.
Disconnect all cables from the terminal during the transport.
6.2.
Troubleshooting
Cards are not read
Check that the magnetic card is passed correctly (with magnetic band
directed to the interior of the terminal)
Swipe again the card with the magnetic stripe movement constant and rapid
Verify that the magnetic strip is not damaged, grooved or cracked
Make sure you have inserted correctly the smart card into the smart card reader
and removed the card only after the transaction