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Chapter 5: Subsystem Maintenance and Upgrading

Figure 5-16: Opening the Front Flap

Step 4.

Remove the drive tray

by pulling it one inch away from

the drive bay. Wait for at least 30 seconds for the disk
drive to spin down (if the disk drive is removed for a
different purpose, e.g., cloning the members of a logical
drive or Copy & Replace), and then gently and carefully
withdraw the drive tray from the chassis.

Figure 5-17: Removing a Drive Tray

Step 5.

Remove the four (4) retention screws

that secure the

hard drive from the sides of the drive tray (two on each
side). (See

Figure 5-18

)

Replacing a Failed Hard Drive

5-21

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Содержание EonStor S12S-G1032

Страница 1: ...i Version 1 0 June 2007 Installation and Hardware Reference Manual EonStor S12S R1032 S12S G1032 SAS to SAS SATA RAID Subsystem...

Страница 2: ...er One Junefield Plaza No 6 Xuanwumen Street Xuanwu District Beijing China Post code 100052 Tel 86 10 6310 6168 Fax 86 10 6310 6188 sales cn infortrend com support cn infortrend com http esupport info...

Страница 3: ...of merchantability or fitness for any particular purpose Furthermore Infortrend Technology reserves the right to revise this publication and to make changes from time to time in the content hereof wi...

Страница 4: ...Class B These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation This equipment generates uses and can radi...

Страница 5: ...establishing a satisfactory level of safety for persons using the device and for the area surrounding the apparatus This standard covers only safety aspects of the above apparatus it does not cover ot...

Страница 6: ...ection point for the recycling of electrical and electronic equipment By proper waste handling of this product you ensure that it has no negative consequences for the environment and human health whic...

Страница 7: ...LCD keypad Panel 1 5 1 3 2 Drive Tray 1 6 1 3 3 MUX Kit 1 7 1 3 4 The RAID Controller Module 1 8 1 3 5 Special Firmware Implementations 1 9 Controller Module Interfaces 1 9 1 3 6 PSUs 1 12 1 3 7 Cool...

Страница 8: ...er Module LEDs 4 10 4 4 4 1 Controller Status LEDs 4 10 4 4 4 2 SAS Port LEDs 4 11 4 4 4 3 Restore Default LED 4 11 4 4 4 4 LAN Port LEDs 4 11 4 4 5 BBU LED 4 12 4 4 6 PSU LEDs 4 12 4 4 7 Cooling Modu...

Страница 9: ...fications A 2 Architectural Specifications A 3 A 3 POWER SUPPLY SPECIFICATIONS A 3 A 4 COOLING MODULE SPECIFICATIONS A 4 A 5 RAID MANAGEMENT A 4 A 6 FAULT TOLERANCE MANAGEMENT A 5 APPENDIX B SPARE PAR...

Страница 10: ...lace until you have a replacement unit and you are ready to replace it Handle subsystem modules using their retention screws eject levers and the metal frames face plates Avoid touching PCB boards and...

Страница 11: ...and details about the hardware installation processes Briefly describes how to monitor the subsystem Describes how to maintain the subsystem This manual does not Describe components that are not user...

Страница 12: ...statements of non sequential facts They can be read in any order Each statement is preceded by a round black dot Numbered Lists Numbered lists are used to describe sequential steps you should follow...

Страница 13: ...en seriously Software and Firmware Updates Please contact your system vendor or visit Infortrend s VIP room http viproom infortrend com or esupport infortrend com websites for the latest software or f...

Страница 14: ...EonStor S12S R G1032 Installation and Hardware Reference Manual This page is intentionally left blank xiv...

Страница 15: ...n servers and serves as a building block of a scalable configuration The RAID firmware supports communications with SAS initiators and SAS or SATA disk drives In terms of physical connection the SAS i...

Страница 16: ...ariations S12S R1032 The redundant controller configuration with two fold of the computing power and the transparent failover failback capability S12S G1032 This single RAID controller configuration c...

Страница 17: ...t side forearm handle The panel also comes with status LEDs function keys and a mute button 1 2 2 Rear Panel Overview The enclosure rear views are shown below The rear panel provides access to key com...

Страница 18: ...receive temperature voltage readings and module presence signals This board contains no user serviceable components 1 2 4 Physical Dimensions The S12S subsystem comes in an enhanced 2U chassis with t...

Страница 19: ...em model name A different name can be manually assigned to the subsystem or to different RAID arrays This enables easier identification in a topology consisting of numerous arrays Figure 1 6 Front Pan...

Страница 20: ...screw holes on the sides of the drive tray for securing hard drives to the drive tray WARNING Be careful not to warp twist or contort the drive tray in any way e g by dropping it or resting heavy obj...

Страница 21: ...S series is identified by the light green release button as shown below Figure 1 9 S12S R G1032 Series Drive Tray Figure 1 10 MUX Kit and Drive Tray P N IFT 9279S1N2S1S MUX board IFT 9279S1DT2S1S Dri...

Страница 22: ...ves without the need for the MUX kits If SAS interface hard drives are going to be installed into the drive trays that have MUX boards on it the MUX boards should be removed from the drive trays prior...

Страница 23: ...BOD ID conflict If more than one JBOD is connected to the managing RAID subsystem each JBOD needs a unique ID set by the rotary IP switch on its forearm handle 2 Firmware automatically disconnects a s...

Страница 24: ...m pollutions Removing the plastic caps before connection is not recommended Keep the plastic caps for future use Status LEDs Refer to Chapter 4 for the definitions of controller LEDs Serial Ports and...

Страница 25: ...stem These updates may require restoring firmware defaults before firmware upgrade can actually take place Before using the button it is highly advised to practice the following Stop host I Os Backup...

Страница 26: ...he S12S series subsystems are equipped with two 2 redundant hot swappable 530W PSUs which are located at the rear of the enclosure See Figure 1 4 The PSU is permanently mounted into a 2U canister espe...

Страница 27: ...ithin are horizontally aligned Two 2 LEDs on the canister indicate the cooling fans operating status Intelligent Dual Speed Operation The cooling fans in the cooling module operate with two rotation s...

Страница 28: ...ubsystem 1 4 1 I2C bus The following subsystem elements are interfaced to the RAID controller over a non user serviceable I2C bus PSUs Cooling modules Temperature sensors that reside on the controller...

Страница 29: ...ponents When an audible alarm is heard rectify the problem as soon as possible 1 5 Hot swappable Components Proper subsystem cooling is referred to as normalized airflow Normalized airflow ensures the...

Страница 30: ...Installation and Hardware Reference Manual Controller module S12S R1032 only PSUs Hard disk drives NOTE Instructions on how to replace these hot swappable components are given in Chapter 5 1 16 Hot s...

Страница 31: ...your subsystem 2 2 Installation Prerequisites 1 Static free installation environment The enclosure must be installed in a static free environment to minimize the possibility of electrostatic discharg...

Страница 32: ...ith a higher rotation speed the SAS disk drives on the flank of SATA II disk drives will eventually cause a stability issue Figure 2 1 Supported and Unsupported Drive Configurations 9 Cabling One 1 or...

Страница 33: ...rack cabinet into which this enclosure is installed must support over current protection and must not be overloaded by the modules installed Other requirements such as ventilation airflow rack stabil...

Страница 34: ...s are not resting against data cables 10 If the enclosure is not used for a long time disconnect it from mains to avoid transient over voltage 11 Never open the enclosure chassis For safety reasons on...

Страница 35: ...e subsystem remove and repackage all disk drives separately 2 3 2 Static free Installation Static electricity can damage electronic components To prevent ESD damage to any of the components follow the...

Страница 36: ...stalling the hard drives Installing the subsystem into a rack or cabinet requires at least two 2 people See Section 2 6 3 Install hard drives Separately purchased SAS or SATA II hard drives must be in...

Страница 37: ...efore proceeding with installation WARNING Do not rely on the non definitive summarized unpacking list shown below it is for reference only A detailed packing list can be found in your product shippin...

Страница 38: ...d SAS SATA II drives Drive trays 2 6 Rackmounting PN IFT 9279CSlider36 The enclosure is designed to fit into a variety of 19 inch rack cabinets or racks Make sure you have an appropriate site location...

Страница 39: ...rays should only be installed into the subsystem after the subsystem has been mounted into a rack cabinet If the hard drives are installed first the subsystem will be too heavy to handle and the possi...

Страница 40: ...g the open side of the drive tray and its label side facing up If SAS drives are preferred the MUX boards on drive trays should not be used Figure 2 4 Installing a Hard Drive Step 2 Adjust the drive s...

Страница 41: ...into the enclosure the ventilation required for cooling will not be normalized and the subsystem will overheat Step 1 Make sure the rotary bezel lock is in the unlocked position i e the groove on its...

Страница 42: ...ack end connector Figure 2 8 Installing a Drive Tray Step 4 Close the front flap of the drive tray Make sure the front flap is closed properly to ensure that the connector at the back of the hard driv...

Страница 43: ...efore replacing it Please follow the steps in Section 2 9 2 to install a BBU into your system 2 9 1 BBU Warnings and Precautions Install or replace the BBU with BBUs supplied by your vendors only Use...

Страница 44: ...arging or storage immediately remove it from the subsystem and stop using it If this is discovered when you first use the BBU return it to Infortrend or your system vendor 2 9 2 Installation Procedure...

Страница 45: ...rge to its full capacity NOTE The life expectancy of a BBU is more than one year However batteries life span can fluctuate depending on how many times batteries are charged An installation date record...

Страница 46: ...EonStor S12S R G1032 Installation and Hardware Reference Manual This page is intentionally left blank 2 16 Optional Battery Module Installation...

Страница 47: ...ing your own topologies 3 1 Host Connection Prerequisites The Host Link Cables One for single controller or two for dual controller configuration 120cm Mini SAS to Mini SAS host link cables are includ...

Страница 48: ...Safety Features Electrical Characteristics Differential Impedance 100 5 Ohms TDR Mutual Capacitance 14pF ft Nominal Time Delay 1 35 ns ft Nominal Time Delay Skew within pair 120ps 7 m Max Time Delay S...

Страница 49: ...n the largest drive that it is expected to replace If the capacity of the spare is smaller than the capacity of the drive it is expected to replace then the controller will not proceed with the failed...

Страница 50: ...EonStor S12S R G1032 Installation and Hardware Reference Manual Figure 3 2 JBOD Enclosure IDs 3 4 Topology and Configuration Considerations...

Страница 51: ...of Multi path software e g Infortrend s EonPath is recommended for its load balancing algorithms The configuration is summarized as follows Logical Drives LD0 LD1 each with 6 members Host LUN Mapping...

Страница 52: ...r distinguished SAS domains Although the single controller S12S models come with a single RAID controller it is still highly feasible to create fault tolerant cable links to application servers as sho...

Страница 53: ...one of the JBODs fails One expansion link connects JBODs from RAID to the nearest JBOD and then to the farthest JBOD Another expansion link connects to the farthest JBOD from the opposite direction a...

Страница 54: ...multiplexer circuitry on the MUX boards the idea of SAS Domain applies even when SATA drives are used in a dual controller configuration Expansion Links through single controller RAID and JBODs With s...

Страница 55: ...de of the cable clamp until it snaps into position Figure 3 7 Combining Cable Tie and Cable Clamp Step 2 Combine the cable clamp with the cable strap Insert the flat angled end of the cable strap thro...

Страница 56: ...3 9 Adjusting Cable Strap Step 4 Insert the power plug along with the cable tie assembly into the power socket and the anchor hole above Figure 3 10 Attaching the Power Cord Step 5 Repeat the process...

Страница 57: ...BU For a single controller model battery backup unit is an optional equipment Make sure BBU s have been properly installed before power on Hard drives Hard drives have been correctly installed in the...

Страница 58: ...re 4 1 Each switch controls a single PSU therefore make sure that both switches are turned on Figure 4 1 Power Sockets and Power Switches CAUTION Although the PSUs come as a redundant pair and a singl...

Страница 59: ...t up process 4 SAS port LEDs The Link LED near the SAS ports should illuminate green indicating successful connection has been established 5 BBU LED The LED on the BBU rear panel should start flashing...

Страница 60: ...een Dual controller Model The LCD screen startup sequence is shown and described in the sequence below This screen appears when the PSUs are turned on System is performing a self test System power on...

Страница 61: ...ce Step 1 Stop I O access to the system Close your applications running on the host computers to stop all I O access to the subsystem Step 2 Flush the cache Locate the C_Dirty LED on the controller mo...

Страница 62: ...came with the subsystem and can be used to monitor and maintain the subsystem over standard TCP IP The Ethernet port provides access to your array from a management computer over LAN WAN The RAIDWatch...

Страница 63: ...he functional integrity of the controller board and must be heeded at all times Events such as a breaching of the temperature th reshold will trigger the alarm If a subsystem manager is present he can...

Страница 64: ...re embedded utility Press the ENT button for two 2 seconds on the initial screen to enter the main menu Press the ESC button to clear the current event Function Keys Press the UP and DOWN arrow keys t...

Страница 65: ...s the ATTEN LED will light up steadily Once the subsystem successfully boots up with no faults the ATTEN LED is turned off 4 4 3 Drive Tray LEDs Two 2 LED indicators are located on the right side of e...

Страница 66: ...s of LEDs are present and described in the following sub sections Figure 4 6 Controller LEDs 4 4 4 1 Controller Status LEDs The controller status LEDs are numbered from 1 to 6 and are located on the c...

Страница 67: ...atuses SAS Link Status Green Steady GREEN indicates that all 4 PHYs are validly linked to external devices Blinking indicates at least one of the 4 PHY links has failed OFF indicates all 4 PHYs are of...

Страница 68: ...4 5 BBU LED Related locations of BBU LEDs are shown in the controller LED diagram above BBU LED definitions are shown in Table 4 6 Color Status Flashing Amber The LED flashes to indicate the BBU is be...

Страница 69: ...s located on the PSU module Each LED corresponds to an individual cooling fan See Figure 4 9 Please refer to the cooling module LED definitions shown in Table 4 8 Figure 4 9 Cooling Module LEDs and Co...

Страница 70: ...mware Operation Manual on the CD that came with your system The alarm will also be triggered when an active component within the subsystem fails If the subsystem manager is onsite and hears an alarm t...

Страница 71: ...6 I2 C Monitoring Presence detection and the general working status of all component modules are monitored through an I2 C serial bus If any of these modules fails you will be notified via the various...

Страница 72: ...EonStor S12S R G1032 Installation and Hardware Reference Manual This page is intentionally left blank 4 16 IP2PC Monitoring...

Страница 73: ...WARNING Do not remove a failed component from the subsystem until you have a replacement on hand If you remove a failed component without replacing it the internal airflow will be disrupted and the sy...

Страница 74: ...ily at hand and can be quickly installed Removing subsystem components without a replacement can lead to permanent damage When replacing any hot swappable component caution should be taken to ensure t...

Страница 75: ...to test a used module You can contact your vendor for sending the failed controller in for repair Only a controller module within a dual controller subsystem can be replaced online while the subsystem...

Страница 76: ...the controller module These may include the Ethernet cable SAS host links and serial cables connected to the COM ports Step 3 Remove the screws that secure the ejection levers to the chassis See Figur...

Страница 77: ...odule from the chassis all anti static preventative measures should be strictly adhered to Failure to adhere to specified cautionary measures could result in damage to the controller board 5 2 3 Repla...

Страница 78: ...ng the Controller Module Step 3 Secure the controller module Carefully push the controller until you feel the contact resistance when the board edge connectors are engaging the backplane If unusual co...

Страница 79: ...controller The controller supports memory up to 2GB in size If any of the memory modules has failed or a different size DIMM module is preferred the preinstalled module can be replaced Replacement and...

Страница 80: ...that the new DIMM module s are firmly in place prior to re installing the controller module s If the DIMM module s are not firmly in place the subsystem will not be able to run and the whole procedure...

Страница 81: ...e controller module and BBU module back in its original locations See Section 5 2 3 5 4 Replacing a Faulty BBU The BBU can sustain cache memory in the event of a power failure or in the extremely unli...

Страница 82: ...r is embedded with the charger When this occurs the charger will enter a timer fault state The fault condition usually occurs with a brand new BBU or with a totally discharged BBU Charging will resume...

Страница 83: ...or storage immediately remove it from the subsystem and stop using it If this is discovered when you first use the BBU return it to Infortrend or your subsystem vendor To replace a BBU please follow...

Страница 84: ...replaced or added in order for the new BBU to take effect 2 The life expectancy of a BBU is more than one year However it is considered a safe procedure to replace the BBU every year Follow the proce...

Страница 85: ...ule is mounted in the rear section If the PSU is removed from the chassis the cooling module is also removed Immediate replacement When a PSU fails it should be replaced immediately However do not rem...

Страница 86: ...witch is located on each PSU s rear facing panel See Figure 5 10 Step 2 Disconnect the power cord that connects the faulty PSU to the main power source Figure 5 10 Locations of Power Sockets and Power...

Страница 87: ...SU out of the chassis WARNING When a PSU is removed from the chassis the cooling module is also removed from the chassis It is recommended that the replacement procedure is completed in less than five...

Страница 88: ...The subsystem is equipped with four 4 cooling blowers two 2 within each cooling module These cooling modules control the operating temperature within the chassis and therefore their working integrity...

Страница 89: ...odules are secured to the PSU canisters with retention screws To replace a cooling module follow the steps below WARNING The fan replacement process should be completed within five 5 minutes If the pr...

Страница 90: ...ep 4 1 Use your thumb and middle fingers to seize the cooling fan assembly your thumb by the upper edge of the fan guard and your middle finger at the hemispheric indent Step 4 2 Use one hand to push...

Страница 91: ...A disk drive failure can be corrected online Handles If the failed hard drive is behind either the left or right side forearm handle unfold the handles to access the drive trays Open flap Once the fro...

Страница 92: ...nd careful when handling a hard drive Handle a hard drive only by the edges of its metal cover and avoid touching its circuits part and interface connectors Step 1 Identify the location of the drive t...

Страница 93: ...ve to spin down if the disk drive is removed for a different purpose e g cloning the members of a logical drive or Copy Replace and then gently and carefully withdraw the drive tray from the chassis F...

Страница 94: ...Figure 5 18 Removing the Hard Drive Step 6 Install the replacement drive Please refer to the complete hard drive installation procedures in Section 2 8 Step 7 Re install the drive tray back to the su...

Страница 95: ...0 to 35 C 32 F to 95 F Altitude Operating Sea level to 3660m 12 000 ft Non operating Sea level to 12 192m 40 000 ft Power Requirements Input Voltage 100VAC 10A 240VAC 5A with PFC auto switching Frequ...

Страница 96: ...in 5 to 500Hz sinewave 0 2G Non operating 0 5oct min 5 to 500Hz sinewave 1 0G Certifications FCC Class B CE CB UL60959 IEC 60950 BSMI Warning Alarms Audible alarms System LEDs RAIDWatch Manager LCD sc...

Страница 97: ...nt reset of non responsive drives Controller Hot swap Yes for S12S R1032 Architectural Specifications CPU PowerPC GL series RISC processor DIMM Slot One 184 pin DDR DIMM socket ASIC Infortrend 64 bit...

Страница 98: ...12V Temperature Operating 10 to 70 C Storage 30 to 70 C Noise 51dB high speed 46dB low speed A 5 RAID Management Specifications Configuration Text based firmware embedded utility over RS 232C through...

Страница 99: ...ons exist after controller replacement basic settings e g channel mode settings are stored on NVRAM Failure Indicator Faults are indicated via audible alarm module LED indicators LCD panel RAIDWatch M...

Страница 100: ...ection through an I2C serial bus Yes Automatic Drive Failure Detection Yes Automatic Rebuild on Spare Drives Yes Regenerate Logical Drive Parity Yes Bad Block Reassignment Yes Automatic Rebuild upon F...

Страница 101: ...controller S12S G1032 IFT 89S10GE12M5 S12S G1032 SAS to SAS RAID controller module 2 x SAS host ports 1 SAS expansion port RAID 6 for single controller S12S G1032 w 512MB memory IFT 9279CDTray Hard d...

Страница 102: ...e Description IFT 9272CDTrayDmy Dummy Drive tray Type II bezel IFT 9270CmSASCab4 SAS external cable Mini SAS 4x SFF 8088 to Infiniband SFF 8470 thumbscrew type4 x 120cm IFT 9275CBTE Battery cell pack...

Страница 103: ...h SFF 8088 specification Figure C 1 Mini SAS SFF 8088 Connector Pin Description Pin Description A1 GND B1 GND A2 RX0 B2 TX0 A3 RX0 B3 TX0 A4 GND B4 GND A5 RX1 B5 TX1 A6 RX1 B6 TX1 A7 GND B7 GND A8 RX2...

Страница 104: ...l port s defaults and requirements are 1 Set at 38400 baud 8 bit 1 stop bit and no parity 2 In most cases connecting RXD TXD and GND is enough to establish communications with a terminal PN IFT 9270AS...

Страница 105: ...COM2 port to a UPS PN IFT 9270CUPSCab Figure C 3 Connector Pinouts Adapter Cable for COM2 CN1 Pin Number Pin Name 1 Ground 2 TXD 3 RXD CN2 Pin Number Pin Name 1 TXD 2 RXD 3 NA 4 NA 5 NA 6 NA 7 NA 8 NA...

Страница 106: ...9011 Null Modem A null modem is used for wire swap and is necessary for connecting COM1 CN2 to a PC serial port PN IFT 9011 Figure C 4 Null Modem Pinouts Swap pin 2 and pin 3 Swap pin 4 and pin 6 Swa...

Страница 107: ...Port Pinouts Figure C 5 Ethernet Port Pinouts Pin Pin Name Pin Pin Name 1 LAN_TXP 5 N2 2 LAN_TXN 6 LAN_RXN 3 LAN_RXP 7 N1 4 N2 8 N1 Table C 5 Ethernet Port Pinouts C 5 Power Connectors IEC type recep...

Страница 108: ...EonStor S12S R G1032 Installation and Hardware Reference Manual This page is intentionally left blank C 6 Power Connectors...

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